We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Beantown Trolley

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 8 Park Plz, Massachusetts Transportation Building at the City Place Food Court, Boston, MA 02116-3952
Phone Number:
+1 781-986-6100
08:00 - 17:00
Closed now
See all hours
Sun - Sat 08:00 - 17:00
Recommended length of visit: More than 3 hours

Beantown Trolley offers an 80 minute hop on/hop off sightseeing tour of...

Beantown Trolley offers an 80 minute hop on/hop off sightseeing tour of Boston with unlimited reboarding. Added value includes a free Harbor Cruise / or admission to the Mapparium, a walk thru glass globe of the world at the Mary Baker Eddy Library. Find our ticket booths at Long Wharf near the NE Aquarium, at Faneuil Hall and at our main Gray Line Ticket Office at 8 Park Plaza, located within the MA Transportation Building lobby.

read more
Book In Advance
More Info
and up
Boston Beantown Trolley and Harbor Cruise
Why book on Viator?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information ›

TripAdvisor Reviewer Highlights

Read all 388 reviews
Visitor rating
  • 87
  • 60
    Very good
  • 55
  • 71
  • 102
Reasonable overview

Staff was very helpful with ticketing. Experience is very driver/tour guide dependent, some are better than others. Would go early if you plan to get off and on. Tour loop takes... read more

Reviewed 29 October 2016
Susanne S
Louisville, Kentucky, United States

Similar Things to Do in Boston

Add Photo Write a Review

388 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 375: English reviews
Parker, Colorado
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 7 November 2016 via mobile

We absolutely loved the tour & our fabulous driver Sam I Am! He was very accommodating & excellent customer service. We were in town for one night & this was a great choice. Now we have an idea what to do next time we are in Boston.

Thank Patty E
Lisa B, Manager at Beantown Trolley, responded to this review

Thank you so much for your kind comments! We will pass on your compliments to Sam. More 

1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 November 2016 via mobile

What a great tour . David filled our excursion with lots of interesting facts. He would be the kind of history teacher that would make kids want to know more and learn more. Totally enjoyable. Thank you, David from Boston on the Beantown Trolley~~Hop On~Hop Off

1 Thank Linda C
Lisa B, Manager at Beantown Trolley, responded to this review

So happy you enjoyed your experience on the Beantown Trolley! We love to hear the feedback and will pass your comments on to David. More 

Salem, Oregon
Level Contributor
94 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
Reviewed 30 October 2016

Sam was our driver most of the time we used the trolley. He picked us up each morning at our hotel and was always upbeat and friendly!!! You couldn't ask for a nicer guy and he was most knowledgeable of the Boston area. This hop on hop off every 30 minutes provides you an excellent way to see Boston. Through... More 

Thank amfoxy
Lisa B, Manager at Beantown Trolley, responded to this review

We love to hear the positive feedback! I am sure Sam appreciates your accolades. Thanks for taking the time to post. More 

Houston, Texas
Level Contributor
38 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 30 October 2016 via mobile

This the second time we have ridden the Bean town Trolley while visiting Boston. It seems that there are at least 3 trolley companies. All trolleys have the same route and include the Harbor cruise. What you are really buying is the drop off and pickup at various tourist stops. Bean town promises a thirty minute schedule which they are... More 

Thank Fride442
Louisville, Kentucky, United States
Level Contributor
21 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 29 October 2016

Staff was very helpful with ticketing. Experience is very driver/tour guide dependent, some are better than others. Would go early if you plan to get off and on. Tour loop takes about 1 hour and is very traffic dependent.

Thank Susanne S
Columbus, Indiana
1 review
Reviewed 28 October 2016

This is a must do if you spend over a couple of days in Boston. It's a hop-on hop-off service that gets you around the entire city with stops at some of the city's highlights. The drivers narrate throughout the trip and you learn a lot from history to hot spots to visit. The drivers are very well versed and... More 

Thank warfka
Level Contributor
3 reviews
3 attraction reviews
Reviewed 25 October 2016

We took the Beantown trolley to discover the History of Boston. We were picked up at our hotel at the Comfort Inn by a gentleman name Sam I Am. We spent the whole day in Boston, we visited the Old North Hill Church, Paul Revere's house and had lunch at little Italy. Sam I Am(George Clooney) was our driver. He... More 

Thank sashimi1962
Charlotte, North Carolina
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016

We used the bus 4 times during the day and it was a perfect connection for our needs. We did the downtown part of the freedom trail the day before on a tour, but we decided to do the rest on our own and we caught the trolley near our hotel and it took us to the harbor where we... More 

Thank Dan R
San Jose, California
Level Contributor
200 reviews
69 attraction reviews
common_n_attraction_reviews_1bd8 107 helpful votes
Reviewed 14 October 2016

We have taken Hop On Hop Off trolleys everywhere we visit and never, ever had a bad experience. That is, until we had tickets for the Benton Trolley. The one day ticket was part of a tour we purchased. We arrived to secure our tickets and found one person behind the counter helping customers and answering the phone. We should... More 

Thank Rebelliot
Helmond, The Netherlands
Level Contributor
479 reviews
85 attraction reviews
common_n_attraction_reviews_1bd8 207 helpful votes
Reviewed 13 October 2016

We had the beantown trolley. The red cars were terrible to sit in. The frequency was low. The itinerray was small compared to other trolleys. The guides were arguing with each other. Take another trolley!

1 Thank Hans_10
Lisa B, Manager at Beantown Trolley, responded to this review

Thank you for posting. Please accept our apologies for the unprofessional behavior you describe. Our team will be spoken to regarding that incident. I would hope to think it was an isolated situation. We have had very good reviews otherwise. More 

Been to Beantown Trolley? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Beantown Trolley and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Beantown Trolley staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in Downtown

Neighbourhood Profile
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood