We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Asheville Visitor Center

36 Montford Ave, Asheville, NC 28801-2528
+1 828-258-6101
Review Highlights
Not too welcoming

My husband and I came to the visitor center after reading the reviews. We wanted to get trolley... read more

Reviewed yesterday
renea m
Decatur, Georgia
One of the best centers that we have visited from around the worldw

We received many many suggestions including restaurants and other activities. The personnel at the... read more

Reviewed 5 days ago
East Windsor, New Jersey
Read all 572 reviews
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Want to know one of the best ways to save money and find a room in the Asheville area in the fall? Make your first stop the Asheville Visitor Center in downtown Asheville at 36 Montford Avenue. Pick up brochures and coupons from area attractions and accommodations. For help with finding your way around Asheville, chat with one of the many volunteers who can help customize your visit and provide insider information.
  • Excellent76%
  • Very good22%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“gift shop” (56 reviews)
36 Montford Ave, Asheville, NC 28801-2528
36 Montford Ave, Asheville, NC 28801-2528
+1 828-258-6101
Write a ReviewReviews (572)
Traveller rating
Traveller type
Time of year

1 - 10 of 567 reviews

Reviewed yesterday

My husband and I came to the visitor center after reading the reviews. We wanted to get trolley tickets and while waiting, walked around a bit. Did not receive any acknowledgement from the front desk staff. The center itself has a lot of information about...More

Thank renea m
Reviewed 5 days ago

We received many many suggestions including restaurants and other activities. The personnel at the Center were very welcoming and very helpful. We were able to park here and walk into town.

Thank cjb43
Reviewed 2 weeks ago

This is the nicest Visitor Center I have ever seen- it even has a fireplace! The people working there are super friendly and helpful. There is a wonderful gift shop with tons of local crafts. There is a wealth of information available about all the...More

Thank Connie M
Reviewed 2 weeks ago via mobile

Catching a tour, trolley or Segway, this is your place. A one stop gets you everything you'll need for your Asheville stay.. the gift shop is high quality, not over priced, local Artisan products...

Thank NCTimK
Reviewed 2 weeks ago

We were very impressed with the breadth and quality of their service. Representives were friendly and knowledgeable.

Thank Michael F
Reviewed 3 weeks ago

Clean bathrooms, information about Asheville. Somehow it is connected to a college student center of some sort.

Thank Daniel W
Reviewed 3 weeks ago

You can get your Grey line tickets here and park your car. The people here are very helpful if you have questions about Asheville or things to do. Just a few blocks from downtown.

1  Thank JoeJoe420
Reviewed 8 December 2017 via mobile

As others have said, very complete center, clean, neat, very organized, friendly extremely knowledgeable staff. Booked your from here, also sells Biltmore tickets.

Thank Chris J
Reviewed 5 December 2017

As someone else noted, this is one of the best visitors center anywhere. Helpful attendants, reasonably priced shop. and convenient to downtown. On our first day we took the trolley tour from here, which is an excellent way to get familiar with the city and...More

Thank ForestHansen
Reviewed 5 December 2017

Lots of information, helpful people. We took the Hop On Hop Off Tour so we started our sightseeing from the Center. We asked one of the volunteers for a suggestion for lunch and she gave us great options.

Thank YellowBrickRdWeGo
Nearby HotelsSee all 66 hotels in Asheville
Hyatt Place Asheville Downtown
658 reviews
.10 km away
Hotel Indigo Asheville Downtown
1,608 reviews
.20 km away
Cambria Hotel & Suites Downtown Asheville
3 reviews
.46 km away
Downtown Inn & Suites
612 reviews
.46 km away
Nearby Restaurants
392 reviews
.48 km away
442 reviews
.45 km away
Carmel's Restaurant & Bar at The Grove Arcade
649 reviews
.44 km away
Cafe 64
152 reviews
.48 km away
Nearby Attractions
Basilica of Saint Lawrence
944 reviews
.38 km away
Asheville Pinball Museum
616 reviews
.37 km away
Grove Arcade
735 reviews
.37 km away
Ask a question
Questions & Answers
10 August 2016|
AnswerShow all 7 answers
Response from Marie-Louise R | Property representative |
Asheville has many Holiday displays to offer! Beginning with the Christmas celebration at The Biltmore Estate November 4, 2016 – January 8, 2017. The Omni Grove Park Inn Gingerbread Competition beginning November 27... More
18 April 2016|
AnswerShow all 8 answers
Response from michaelwhite3268 | Reviewed this property |
You will find several recommendations about hotels/motels to stay at in the area with some discounts, but I don't think they give any specific recommendations because they can't show favoritism to any particular hotel/motel... More
Carol H
3 July 2015|
AnswerShow all 6 answers
Response from Laurel M | Reviewed this property |
Hi, thanks for the question The visitor centre is pet friendly, I am sure they have brochures for pet friendly areas. here are a few things where I know pets are welcome: Historic Gray Line Asheville Trolley Tours... More