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Shoji Spa & Lodge

96 Avondale Heights Rd, Asheville, NC 28803-9593
+1 828-299-0999
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Review Highlights
Janice manager- very unprofessional disappointed bad service

I spent a week planning a trip the Shoji- was careful In my choice I have had medical issues with... read more

Reviewed 4 weeks ago
Lisa R
via mobile
Great Value

I will admit I've never been to a "spa" before, but I had no issues with Shoji and was impressed by... read more

Reviewed 4 weeks ago
Jennifer J
via mobile
Read all 194 reviews
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Overview
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Asheville's only private outdoor hot tub spa. A Japanese style hot tub retreat nestled in the heart of the Blue Ridge Mountains and overlooking the Blue Ridge Parkway yet only 8 minutes east of downtown Asheville. Experience breathtaking views, the cedar sauna and invigorating cold plunge, luxury showers with Japanese shampoo, conditioner & body products. We supply everything you need including your robe, sandals, and towels. We offer private outdoor hot tubs, massages, yoga, spa packages, seasonal specials and even overnight lodging. Refresh your body and renew your spirit at Shoji's earthy sanctuary.
  • Excellent60%
  • Very good23%
  • Average8%
  • Poor4%
  • Terrible5%
Travellers talk about
“hot tub” (69 reviews)
“couples massage” (19 reviews)
“private tub” (10 reviews)
Closed Now
All hours
Hours Today: 10:00 - 22:00
Suggested Duration: 2-3 hours
LOCATION
96 Avondale Heights Rd, Asheville, NC 28803-9593
CONTACT
Website
+1 828-299-0999
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Reviews (194)
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1 - 10 of 194 reviews

Reviewed 4 weeks ago via mobile

I spent a week planning a trip the Shoji- was careful In my choice I have had medical issues with muscle tension and chose this place for the soaking and massage I work a lot and have taken no time off in a long time...More

Thank Lisa R
Shoji_spa, Manager at Shoji Spa & Lodge, responded to this reviewResponded 3 weeks ago

Hi Lisa, It is a very rare occasion that a 3rd party site booking (airbandb, vrbo, etc.) happens at EXACTLY the same time as an internal booking. It's an industry issue, not unique to Shoji, similar to being able to book a plane ticket on...More

Reviewed 4 weeks ago via mobile

I will admit I've never been to a "spa" before, but I had no issues with Shoji and was impressed by the facilities. The tubs were clean, the upstairs massage rooms were quiet, and all the staff were very friendly. I think we were most...More

Thank Jennifer J
Reviewed 7 October 2017 via mobile

My husband surprised me with a trip to Shoji for an hour hot tub, sauna, cold plunge retreat and I just want to say, if you are ever in Asheville, NC you must make this part of your trip!!!! We only used the hot tubs,...More

1  Thank Michelle G
Reviewed 2 October 2017

I booked massages for a special mother/daughter pre-wedding stress reliever. We were not disappointed. We arrived a little early and were pleasantly greeted by the staff. After a brief explanation of services, we had delightful aromatherapy spa showers. The dressing room and showers were spotless....More

2  Thank harrisonhouseohio
Reviewed 11 September 2017 via mobile

We have been coming to Shoji for years and have had a five star experience every time. Shoji is our go to place for a relaxation, special event weekend. We arrived a bit early and the staff was so nice allowing us to use the...More

3  Thank Cheryl W
Shoji_spa, Manager at Shoji Spa & Lodge, responded to this reviewResponded 9 October 2017

Cheryl, Sorry to hear you did not enjoy your most recent experience at Shoji! We pride ourselves in maintaining the most professional and skilled massage therapists in Asheville and have an average 5-star rating for all our therapists from our customer reviews. We host trainings...More

Reviewed 28 August 2017

Booked an overnight stay and spa for our anniversary. The spa area is fantastic. Very tranquil with a private hot tub (have to reserve) sauna and cold tub. All were really nice, clean and in working order. Could only handle the cold tub for a...More

1  Thank Vols_Rock
Reviewed 21 August 2017 via mobile

Peaceful. Nice staff and clean place. The women's bathroom had been updated however some of the other areas need updating. We brought fruit and drinks (bring plastic not glass if you can because they will have to wrap glass in plastic wrap for safety reasons)...More

Thank Debra A
Reviewed 6 August 2017

First of all, allow me to say that I really went back and forth about coming here based on the ratings. They were so askew and I wanted to see for myself, so I took a chance. Previous reviewers have commented that the services are...More

1  Thank NKrumah L
A TripAdvisor Member
21
Reviewed 5 August 2017 via mobile

Found Shoji last minute while trying to find things to do in Asheville. Let me say that I am sooo glad I found it. I called to see if they could squeeze us in for a same day appointment. We are celebrating our 1 year...More

1  Thank A TripAdvisor Member
Reviewed 24 July 2017

My husband booked a hot tub & cold plunge experience for a treat as we had been traveling by rv for a couple of weeks. The staff was friendly and accommodating, even delay us 1 night due to potential lightning. The location, while not the...More

Thank Sue F
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Ask a question
Questions & Answers
Phillip B
5 November 2016|
Answer
Response from Shoji_spa | Property representative |
Hello Phillip, The sauna and the cold plunge are both public. The cold plunge door does lock so as long as people take turns there is no need for a suit in the cold plunge. The sauna, however, we do ask that you are covered... More
2
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