Walt Disney Family Museum
Walt Disney Family Museum
4.5
10:00 - 17:30
Thursday
10:00 - 17:30
Friday
10:00 - 17:30
Saturday
10:00 - 17:30
Sunday
10:00 - 17:30
About
Pre-purchased, timed tickets are required for entry. Located in the scenic Presidio of San Francisco, The Walt Disney Family Museum is one of the Bay Area’s most inspirational venues, welcoming visitors to an historic building that reveals 40,000 square feet of imagination. Find animation, innovation, inspiration and immerse yourself in the remarkable life story of Walt Disney—the man who raised animation to an art, tirelessly pursued innovation, and created a distinctly American legacy, transforming the entertainment world! The museum presents contemporary interactive galleries and state-of-the-art exhibits which are narrated in Walt’s own voice, and features early drawings, cartoons, movies, music, listening stations, more than 200 video screens, and a spectacular model of Disneyland. Come experience the life story of the man behind the magic.
Duration: 2-3 hours
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Admission tickets
from €23.10
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The area
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Neighbourhood: Presidio
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  • Angela S
    Castro Valley, California5 contributions
    Hidden Gem at the Presidio
    Tells the story of Walt Disney and his family, his movies and career. Diorama of Disneyland. Art work shows how the concepts for various movies like ''Jungle Book'' were developed and turned into characters. Lots of items from early Disney films and TV. Lots of videos playing about Walt. Two floors of artifacts.
    Visited December 2022
    Written 14 January 2023
  • Wikumj
    Bromley, United Kingdom317 contributions
    Fascinating museum, must for movie fans
    One of the best museums of our California trip. Easy to miss but not to be overlooked - a fantastic place for any fans of Disney or movies in general. Really interesting to learn about Walt from his childhood through to the birth of animation, Disney motion pictures and theme parks. Even has the original drawing of 'Mickey' mouse that Walt drew during a train ride. It's surprisingly large and you could easily spend 2-3 hours here. I would say more for adult movie fans than children although older kids may enjoy it.
    Visited May 2023
    Travelled as a couple
    Written 18 June 2023
  • Don'tWaitForRetirement
    California4,967 contributions
    The amount of information is overwhelming
    This is a quality, thorough and interesting museum, however we experienced INFORMATION OVERLOAD! There is a LOT of reading and after a while we were like 'how much more?!!' Despite finding the story about Walt's life and how Disneyland came to be interesting, I started to feel delirious and skipped bits after about three quarters of the way through. A couple of interesting aspects that stood out were a model of Walt's apartment, an early model of Disneyland and samples of paint colors that are used. (Do not however, hover your camera/phone above the Disneyland model as you will be told off by a staff member!) The museum is housed in a lovely brick building with a cafe and a gift shop. Staff are dressed in formal red and black uniforms and are polite, just like you'd expect at any Disney experience. We purchased our timed ticket on-line before our San Francisco trip and arrived at the museum a few minutes early by ride share. Due to the timed ticket, the galleries weren't too busy. I would suggest going early in the day since there's so much to digest. I would not recommend this museum for children younger than 12, due to the sheer amount of detailed reading and information. I can't fault the museum, but I can't really say I overly enjoyed the experience since there was so much to take in. I feel it could be greatly simplified. If you found this review useful, please click the thank/like.
    Visited August 2022
    Travelled as a couple
    Written 3 July 2023
  • jeffrey k
    Needham, Massachusetts583 contributions
    really interesting
    The name says 'family', but this is not really a family museum, where you will bring children. Currently, the museum is in two parts, and the one relating to Disney animals could be of interest to some children. They had some activities, such as coloring a prepared drawing that might keep a kid happy. Children might react to the various Disney animal characters they have seen in movies or on the TV. But....this is really an adult museum in two parts. The animals are familiar to almost everyone, and the points of interest are how they portrayed the characters and how they animated them. The main museum is a totally comprehensive analysis of the Disney family, focusing on its origins, on Walt, and on the accomplishments of Walt, his relations, the studio, and others. There are some 15 exhibition rooms, not counting the space devoted to the animals. We allocated around 3 hrs total, and we had to cut our visit short. Likely we could have spent 5 hrs overall, given the huge amount of material. Also, this is a museum that relates what Disney and his studio did to society at large. Some painful issues were developed (the strike in the early 50's, the studio's relationship to the HUAC) more than others (almost nothing abut Song of the South). You come away from this experience realizing that Disney was the right person in the right place at the right time to make and to take advantage of some of the best technology of the 20th century and, in some senses, to shape our society as a whole. One comes away amazed at just how much the Disney 'system' has affected our lives.
    Visited September 2023
    Travelled with friends
    Written 13 September 2023
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4.5
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Liv S
Leicester4 contributions
Aug 2023 • Family
This museum is very boring and we are Disney fanatics! We love museums and we love Disney, but this was just not it. It was also not near any of the touristy things we planned to do and took an Uber to get there only to find that the information is fairly basic and totally uninteresting. The small museum At Hollywood studios covers more stuff than this. It was just not for us, especially given the location. Bonus travel tip, the presidio is nothing special from a tourism perspective. I could see how you would want to live by it, but there’s no need to make a separate stop here.
Written 18 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rich B
Foster City8 contributions
Sep 2023 • Family
Loved to learn about Walt. Interesting to know about the creation of animation and the history of the Disney characters
Written 16 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jeffrey k
Needham, MA583 contributions
Sep 2023 • Friends
The name says 'family', but this is not really a family museum, where you will bring children. Currently, the museum is in two parts, and the one relating to Disney animals could be of interest to some children. They had some activities, such as coloring a prepared drawing that might keep a kid happy. Children might react to the various Disney animal characters they have seen in movies or on the TV.

But....this is really an adult museum in two parts. The animals are familiar to almost everyone, and the points of interest are how they portrayed the characters and how they animated them. The main museum is a totally comprehensive analysis of the Disney family, focusing on its origins, on Walt, and on the accomplishments of Walt, his relations, the studio, and others. There are some 15 exhibition rooms, not counting the space devoted to the animals. We allocated around 3 hrs total, and we had to cut our visit short. Likely we could have spent 5 hrs overall, given the huge amount of material.

Also, this is a museum that relates what Disney and his studio did to society at large. Some painful issues were developed (the strike in the early 50's, the studio's relationship to the HUAC) more than others (almost nothing abut Song of the South). You come away from this experience realizing that Disney was the right person in the right place at the right time to make and to take advantage of some of the best technology of the 20th century and, in some senses, to shape our society as a whole. One comes away amazed at just how much the Disney 'system' has affected our lives.
Written 13 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brad
Albuquerque, NM365 contributions
Great, classy museum on the life of Walt Disney. Great for any Disney fan. We took 2-3 hours to complete it. Very enjoyable.
Written 10 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sharking
Maplewood, MN317 contributions
This was an amazing experience. If you like Disney films, this is a must do! The history of Walt is amazing and seeing the earliest known drawing of Mickey Mouse was exciting.

The tour is self paced and the museum is larger than it looks.

Kid friendly experience, just be careful that they don’t touch what they shouldn’t.
Written 8 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

P&K USA
Durham, NC297 contributions
Being such big Disney fans, we couldn’t not visit The Walt Disney Family Museum on Montgomery Street, San Francisco. It was card payments only, so we paid the $50 general admission for two adults on our card when we called by on August 10 2023. We did not have a reservation or online ticket.

We spent a leisurely 2 hours inside the museum, exploring the galleries. It wasn’t too busy so we were able to see and read all the displays we wanted to without feeling pressured.

The museum was very thorough, charting Walt Disney’s life and success, and it was was full of some very exclusive and rare items.

One gallery had a wall filled with 348 frames of animation from Steamboat Willie (the first Mickey Mouse cartoon with sound from 1928), primarily the work of artist Ub Iwerks, and representing around 15 seconds of footage. Shockingly impressive!

We also got to see/enjoy:
- The Snow White & the Seven Dwarfs Academy Award and seven accompanying miniature awards;
- The earliest known drawings of Mickey Mouse (graphite on paper), Minnie Mouse and Oswald the Rabbit;
- Early artwork by a young Walt Disney;
- Film cells, posters and rare artefacts from Walt’s life;
- Original Mickey Mouse merchandise;
- The Lilly Belle Train from Walt’s garden railroad at his Holmby Hills home;
- The revolutionary Multiplane Camera;
- The original model of Fantasyland Castle by Fred Joerger, 1953;
But the pièce de résistance was waiting for us towards to end of the trail and that was the enormous and detailed Disneyland Model. We spent a good while scrutinising it and comparing it to our recollections from our very recent visit to Disneyland.

The last gallery was called ‘Walt’s Legacy’ and of course covered his death in 1966. By this point you were so agog with admiration for Walt’s achievements that it was upsetting to read about his death and the worldwide reactions.

As always, you exit into the gift shop. It was very expensive and sadly this restricted us on what we bought there. It was pricier than the gift shops in Disneyland, but we managed to pick up a reproduction retro Mickey Mouse soft toy for only $27+tax.

As we continued the rest of our lengthy walk around San Francisco, with the next stop being the fog-cloaked Golden Gate Bridge, the cumbersome boxed Mickey Mouse collectible came with us. We had to hold on tight when we crossed the very windy bridge (twice)!

The Walt Disney Family Museum was a pricey visit, but if you’re a serious fan of Walt Disney then it is a must-visit destination.
Written 20 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Pete
13 contributions
First off, I’m fascinated about anything Disney (World, Land, the man). This experience didn’t disappoint. They claim it takes 2 hours (self guided) and I agree. A lot of great artifacts from Walt’s life including stories about his parents and general family. Also some interesting facts about the early animation process. Finally, the last room chronicled how the world reacted to his passing. It was both gut wrenching and celebratory. BTW, parking is easy, the Presidio area is beautiful.
Written 24 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NCfamilytraveler
Chapel Hill, NC18 contributions
Jun 2023 • Family
At this museum, we learned a lot of interesting things. This is a great place for people who would like to learn the history of the Disney family.

FYI. The place is a museum, not a Disney park. So, there are no photo opportunities with Disney princesses and characters. Thus, young children may not be interested in this activity.
Written 16 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kathy K
2 contributions
Jul 2023 • Family
Wonderful museum! So much to see and read about the wonderful life of Walt Disney. Exhibits very well done. Took us about 2 1/2 hours to go through the museum. Convenient parking. Highly recommend a visit here.
Written 9 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Don'tWaitForRetirement
California4,967 contributions
Aug 2022 • Couples
This is a quality, thorough and interesting museum, however we experienced INFORMATION OVERLOAD!

There is a LOT of reading and after a while we were like 'how much more?!!' Despite finding the story about Walt's life and how Disneyland came to be interesting, I started to feel delirious and skipped bits after about three quarters of the way through.

A couple of interesting aspects that stood out were a model of Walt's apartment, an early model of Disneyland and samples of paint colors that are used. (Do not however, hover your camera/phone above the Disneyland model as you will be told off by a staff member!)

The museum is housed in a lovely brick building with a cafe and a gift shop. Staff are dressed in formal red and black uniforms and are polite, just like you'd expect at any Disney experience.

We purchased our timed ticket on-line before our San Francisco trip and arrived at the museum a few minutes early by ride share. Due to the timed ticket, the galleries weren't too busy. I would suggest going early in the day since there's so much to digest.

I would not recommend this museum for children younger than 12, due to the sheer amount of detailed reading and information.

I can't fault the museum, but I can't really say I overly enjoyed the experience since there was so much to take in. I feel it could be greatly simplified.

If you found this review useful, please click the thank/like.
Written 3 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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WALT DISNEY FAMILY MUSEUM: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Walt Disney Family Museum

Walt Disney Family Museum admission prices can vary. Entrance tickets currently cost €22.85, while a popular guided tour starts around €50.27 per person.

According to Tripadvisor travellers, these are the best ways to experience Walt Disney Family Museum: