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Address: 382 Kamehameha Ave, Hilo, Island of Hawaii, HI 96720-2950
Phone Number:
+1 808-935-6939
Website
Today
09:00 - 17:00
Open now
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Hours:
Mon - Sat 09:00 - 17:00

TripAdvisor Reviewer Highlights

Read all 48 reviews
Visitor rating
  • 43
    Excellent
  • 3
    Very good
  • 1
    Average
  • 1
    Poor
  • 0
    Terrible
Great experience!

I am certfied diver without a lot of other experience. I had a 2 tank dive with Tom. He was super skilled helpful with all the equipment and I always felt safe. We saw at least... read more

5 of 5 bubblesReviewed 1 week ago
Nancy C
,
Kansas City, Missouri
via mobile

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48 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Kansas City, Missouri
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I am certfied diver without a lot of other experience. I had a 2 tank dive with Tom. He was super skilled helpful with all the equipment and I always felt safe. We saw at least 6 turtles! it was an excellent experience and the price was very reasonable!

Helpful?
2 Thank Nancy C
Santa Fe, NM
Level Contributor
19 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 14 January 2017

Wonderful shore based scuba diving experience. As a diver new to scuba (recently PADI certified), the guide provided great personalized attention. Excellent experience, highly recommended!

Helpful?
3 Thank traveler45876
Sea Girt, NJ
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

I contacted this company several months before our cruise on the Pride of America in December of 2016. I got an immediate response and help in booking our dives for the day we were in Hilo. On the day of the dive, Tom picked us up at the cruise port and brought us to the dive shop. We had to... More 

Helpful?
3 Thank marnielovestoshop
Fairbanks, Alaska
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 January 2017

Bill and Tom did an exceptional job! My son and were completing our PADI certification and Bill was knowledgeable and patient. My husband was already certified and Tom took him out on a couple dives. My husband had a great time. I don't think we could have picked a better guides to dive with. Bill has been diving for over... More 

Helpful?
3 Thank mkg0423
Brooklyn, New York
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 17 November 2016

You won't find a more patient, understanding, and helpful teacher out there. Bill and co. are the nicest bunch...honest, fair, and interesting, too. I went there to get my PADI certification and learned a lot while also fulfilling the requisite maneuvers set by PADI. They were even willing to take me out for an extra day if I didn't finish... More 

Helpful?
4 Thank air477
2 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 October 2016

This is a great shop, and Bill is the Zen Master of diving. I was signed up to get PADI dive certified through Nautilus, but was a little nervous about it--Bill was very patient, and walked me through everything step by step. The first day of training didn't go well--not Bill's fault, but due to problems with the mask I... More 

Helpful?
7 Thank Rebecca P
Hanapepe, Hawaii
Level Contributor
7 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 September 2016

My girlfriend and I spontaneously signed up to get our open water certs at Nautilus Dive Center. Thankfully Bill and Masako were very knowledgeable and got us set up with our PADI courses and in less than a week we started our first dive. Masako made sure we had everything we needed while Bill took us to Richardsons and Puhi... More 

Helpful?
6 Thank jordkl
Decatur, Texas
Level Contributor
53 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 1 September 2016

I was there for PADI advanced open water cert. Did 5 dives in two days. Booked online for 5 dives over 3 days but they recommended over 2 days when I got there which I recommend due to the rapid weather changes/dive conditions. First day was 3 dives and I was exhausted as entry/exit was over large lava rocks which... More 

Helpful?
6 Thank HPUDAD
Redmond, Washington
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 August 2016

I went to Nautilus for my Advanced Open Water PADI certification earlier this month. Bill and Masako run a fantastic operation. The equipment is high quality and they work together in a seamless and efficient way. They are also two of the nicest people you could hope to meet! In the five dives I went on with Bill, I was... More 

Helpful?
5 Thank chriscosmaria
1 review
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 July 2016

I hadn't been on a dive since certification a few years ago and I couldn't have asked for a better dive master to help me get back into it. Bill is just an all around great guy--low key, considerate, and very experienced (34 years diving in Hawaii and over 400 dives last year alone). He knows a bunch of walk-in... More 

Helpful?
7 Thank Zipper V

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?