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  • Excellent96%
  • Very good2%
  • Average1%
  • Poor0%
  • Terrible1%
Travellers talk about
About
Tours include the Hawaii Volcanoes National Park, Rainbow Falls, black sand beach. We also make stops at the Macadamia Farm & Orchid Farm. Custom tours also available. We are a family owned and run business. We perform small group tours with a...more
Contact
Hilo, Island of Hawaii, HI 96720-0134
Website
+1 808-315-3097
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Ways to Experience Big Island Aina Tours
from US$105.00
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Reviews (185)
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All reviews orchid farm chocolate covered macadamia nuts cruise ship fresh pineapple volcano national park black sand beach great tour rainbow falls big tour buses small group extra stop private tour nut factory steam vents comfortable van beat the crowds sea turtles
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1 - 10 of 183 reviews
Reviewed 30 September 2018

Sept. 18, 2018 took a private tour with 7 people. Gil was awesome, very informative, friendly and accommodating. We are very active so he took us on a lava walk, 2 waterfall hikes, Mac Nut farm, lava tube/cave and black sand beach. It was a...More

Thank granola64
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 1 October 2018

Aloha, I enjoyed showing you the Kalapana area along with the waterfalls and lava tube. It was nice to spend the day will all of you. We hope you had a great cruise and are able to visit Hawaii again. And thank you for taking...More

Reviewed 21 September 2018 via mobile

Tina, our tour guide, did an excellent job of informing us about the areas we went through. She was very amendable to anything we wanted to see and do and changed our tour accordingly. Plus she provided chocolate covered macadamia nuts.More

Thank Debora A
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 22 September 2018

Thank you very much. We appreciate you and all of our guests. But it is so nice of you to take the time out of your busy schedule to let us know that you liked the tour. We wish you all the best. Keep travelling....More

Reviewed 18 September 2018

We booked a Hilo tour with Big Island ‘Aina Tours from the mainland as part of our Hawai'i cruise. We came to the big Island a different day because Hurricane Lane had our schedule changed. Normally this tour goes to Volcanoes National Park but with...More

Thank Ronald J
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 19 September 2018

Aloha Ronald, I enjoyed my time with all of you. Thank you for taking the time to leave us such a nice review. Tina and I hope you get to come back to visit the Big Island of Hawaii. The Volcano Park is set to...More

Reviewed 19 July 2018 via mobile

Tina and Gil were incredibly helpful and patient with our family of 13, ranging in ages from 9 to 85, including 6 teen/young adults. Granny is in a wheelchair and they found a good mix of activities for our day for the more active but...More

Thank stl m
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 20 July 2018

Aloha, We both enjoyed getting to know your family and showing you our island of Hawaii. We hope you take back good memories of your visit here. And thank you for taking the time to leave a review and hope you can visit again. Mahalo,...More

Reviewed 19 June 2018 via mobile

My family came in off the Pride of America cruise ship to be greeted by Gil. We had a great day with multiple stops. Gil was great with the our kids which are 17,14,13, and 10. I would recommend this tour for everyone!!!

Thank Tchrieyah N
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 21 June 2018

Aloha Tchrieyah, It was a pleasure to spend the day with your family. Thank you for taking the time to leave us a review. Mahalo, Gil & Tina

Reviewed 16 May 2018

This was our second tour with Tina. This one a little more exciting than the first. We were at the orchid farm when the 6.9 quake hit. As with our previous tour, Tina did an excellent job, Here's hoping her and her family are all...More

Thank Michael M
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 17 May 2018

Mahalo for your kokua(concern), we are fine. It was a thrilling day. It was so nice to tour with you again.

Reviewed 9 May 2018

We booked a tour with Big Island Tina Tours for our cruise ship shore excursion. Tina met us promptly and since we were a smaller group than originally booked, we had plenty of room to relax in the van. We headed straight to Volcanoes National...More

Thank Anaco_Angler
Reviewed 5 May 2018

Gil really knows how to show you a good time! From a safe distance we visited Kaluaia and saw crater collapses, felt the ground shake in an earthquake while we enjoyed macadamia nut ice cream then photographed the beautiful Rainbow Falls. We got close to...More

Thank Eileen D
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 9 May 2018

Aloha, Yes it was an amazing day. Even I saw some things that I have not seen with the crater ash clouds rising up to fill the sky. That lava lake has now dropped as it has moved out to the new lava flows in...More

Reviewed 26 April 2018 via mobile

Yesterday we had the pleasure of a tour with Gil for our shore excursion in Hilo . I can tell this was best tour of all the islands that we had We were on Carnival Legend arrived in port early Both GIl and TIna greeted...More

Thank laurie n
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 28 April 2018

Aloha Laurie, It was a beautiful day to see the park. It was nice to have the lava lake in view. And thank you for taking the time to leave us a review. We hope you can make it back again. Mahalo, Gil

Reviewed 21 April 2018 via mobile

We read lots of positive reviews about this excursion to the Volcanic Park and so glad we booked it. Gil and Tina met us off our cruise ship and within a few minutes the rest of our party had turned up, so headed off before...More

Thank Kiwis_that_fly
BigIslandAinaTours, Owner at Big Island Aina Tours, responded to this reviewResponded 22 April 2018

Aloha, Thank you for taking the time to leave us a review. The Volcano National Park is an amazing place to visit. No one should miss it when they visit Hilo. We hope you can make it back again for a visit! Mahalo, Gil

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Questions & Answers
Ask a question
superkruzer
9 January 2018|
AnswerShow all 4 answers
Response from BigIslandAinaTours | Property representative |
Aloha, Sorry I did not answer this earlier but just saw the question. We both do use microphones connected to our sound system. Thank You, Gil Big Island Aina Tours
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jodygs
18 November 2016|
AnswerShow all 2 answers
Response from BigIslandAinaTours | Property representative |
Aloha, We often get folks who want to see the sights and who use a foldable scooter. So we would be able to store it in the rear of our six passenger van. But I wonder, how much does it weigh? And would your husband be... More
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Geoff B
8 May 2016|
Answer
Response from BigIslandAinaTours | Property representative |
Thank you Geoff for asking about the tours we offer while your ship ports in Hilo, Hawaii. The time we meet in the port is dependent on the time your ship docks, for most ships it is 8:30 am. We never bring you back from... More
1
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