We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

C Big Island Tours

#10 of 48 Tours in Hilo
Closed Now: 05:00 - 18:00
Open today: 05:00 - 18:00
Save
Share
Book In Advance
Tours from C Big Island Tours tend to sell out - travellers recommend booking in advance!
204
All photos (204)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent88%
  • Very good7%
  • Average2%
  • Poor1%
  • Terrible2%
Travellers talk about
“big island”(45 reviews)
“lava boat tour”(21 reviews)
About
C Big Island offers a variety of tours. Hilo Shore Excursions- CRUISE SHIP CUSTOMERS - we have permits to pick you up directly from the pier when your ship comes into the Port of Hilo and we work with the cruise ships such as the NCL Pride of...more
Closed Now
Hours Today: 05:00 - 18:00
See all hours
Contact
71 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4693
Website
+1 800-901-0468
Call
Ways to Experience C Big Island Tours
from US$120.00
More Info
from US$129.00
More Info
from US$129.00
More Info
from US$129.00
More Info
Reviews (362)
Filter reviews
351 results
Traveller rating
297
29
11
4
10
Traveller type
Time of year
LanguageEnglish
More languages
297
29
11
4
10
Show reviews that mention
All reviewsmauna kea summitbig islandlava boat tourgreat tourmacadamia nut farmrainbow fallsnational parksmall boatsmall grouptook pictureslava flowonce in a lifetimehighly recommend this companyan incredible experiencecruise shipkona coffeehis knowledge
FilterEnglish
Updating list...
1 - 10 of 351 reviews
Reviewed 3 weeks ago

This helicopter tour was recommended by our cruise line. It was an excellent suggestion. I have never been in one before and was a little nervous. My day had not been going well at all. I had a couple nosebleeds prior to the flight and...More

Thank madaliene2018
cbig, Owner at C Big Island Tours, responded to this reviewResponded 2 weeks ago

Aloha Madaliene, I am so glad to hear you enjoyed the Kauai helicopter. It really is one of the best ways to see all those kauai sites. Thank you again for the wonderful review.

Reviewed 20 July 2018

My husband and I took the "Volcano Devastation Tour" (a.k.a.-"Hilo Shore Excursion: Volcano Devastation"). A lot of ground was covered on this tour, which is perfect for first-timers in the Hilo area of the Big Island. The following was part of the itinerary: Black sand...More

Thank Etrnlife77
cbig, Owner at C Big Island Tours, responded to this reviewResponded 2 weeks ago

Thank you so much for the wonderful review and glad we were able to show you all the current highligts of hilo and the volcano ...despite the volcanoes national park being closed. Hoping it will reopen soon.

Reviewed 21 June 2018 via mobile

We had so much fun on this excursion!!! There were ten in our party with two that had never snorkled before. David and Megan were GREAT guides!! They made it comfortable and fun for everyone!! He even let my daughter drive the boat! Swimming with...More

Thank jcsutton9
cbig, Owner at C Big Island Tours, responded to this reviewResponded 2 weeks ago

This trip is one of the absolute bests! The wild dolphins are always a plus ! thank you for the wonderful review.

Reviewed 19 June 2018 via mobile

We had an absolute BLAST on our excursion! David and Megan were EXCELLENT guides! We were so close to the dolphins! It was unbelievable! David answered every question we had about the island and he was so informative! Ages 13 to 67 were in our...More

Thank Danave1
cbig, Owner at C Big Island Tours, responded to this reviewResponded 20 June 2018

So glad to hear you loved this shore excursion arriving off the NCL Pride of America cruise ship. The dolphin snorkel is one of my personal favorites as well. It really seems like someone trained our wild dolphins seeing that they will swim right with...More

Reviewed 17 June 2018 via mobile

We had a great time on our tour of the Kona coffee plantations, chocolate company and City of Refuge. Stopping at the Painted church was inspirational. Our guide Edmond did an outstanding job giving us a great tour. I highly recommend this company to those...More

Thank Edward O
cbig, Owner at C Big Island Tours, responded to this reviewResponded 18 June 2018

So glad you enjoyed our shore excursion Kona Coffee Tour! We are so glad the pride of america NCL has starting coming back to the big island. Thanks again for joining us and such a wonderful review. It means a lot to us.

Reviewed 3 May 2018

Great shore excursion in getting to see all the highlights Hilo had to offer. Thanks C Big Island Tours for a wonderful day, informative guide, a time spent making great memories and seeing incredible SIGHTS!!!!!

Thank Beth M
cbig, Owner at C Big Island Tours, responded to this reviewResponded 14 May 2018

Thanks Beth for warm compliments! Happy to hear you enjoyed your Hilo shore excursion off the Pride of America NCL and glad it was memorial for your group. Hope to have you join us again in the future.

Reviewed 1 May 2018 via mobile

We had a group of 12. We enjoyed a great day seeing the volcano national park and waterfalls. Walk through the wet lava tube. Your shoes may get wet, come prepared. We had requested Edmund as our tour guide. We were so very lucky to...More

2  Thank travgurl
cbig, Owner at C Big Island Tours, responded to this reviewResponded 14 May 2018

I am so very glad to hear you enjoyed your Hilo Shore excursion and Kailua Kona Shore excursion with Edmond. You were all such a fun wonderful group and we enjoyed having you. Thanks again for the wonderful compliment!

Reviewed 25 April 2018 via mobile

We had Edmond as our tour guide in Kona. He was fabulous!! He's funny and down to earth. We were on a super nice bus and since we only had 10 people, it was even more comfortable. He gave us history and pointed out lots...More

Thank Amymelissa59
cbig, Owner at C Big Island Tours, responded to this reviewResponded 14 May 2018

Aloha, so glad to hear you enjoyed the Kailua Kona Shore excursion with Edmond! The Kona Coffee is a very enjoyable tour and its nice because the whole family can join.

Reviewed 7 April 2018

When we could not get on the ship's excursion, we researched others for Hilo, and found this one with C Big Island Tours. It was great. Our driver/guide, Paul, was wonderful. His insights, his information, his sharing, his singing (yes, he led us in the...More

1  Thank pat t
cbig, Owner at C Big Island Tours, responded to this reviewResponded 8 April 2018

Thanks so much for the wonderful review! Paul is a great addition to the team and I will be sure to share this review with him. So glad to hear you enjoyed the tour and guide. We were happy to have you and hope come...More

Reviewed 2 April 2018

I was on a Princess Cruise and was unsure which port they were closest to. I called them to make sure there were no mistakes as to where the pick up place for the Dolphin Snorkel Tour. I had never been to that Island. They...More

Thank joeflatpicker
cbig, Owner at C Big Island Tours, responded to this reviewResponded 4 April 2018

Aloha Joe, please note all of our calls are recorded and we reviewed yours. To correct your statement when asking the phone agent which one you should select for pickup it on the online check out, it was determined the Kailua Kona Pier was correct...More

View more reviews
Nearby
Nearby HotelsSee all 48 hotels in Island of Hawaii
Castle Hilo Hawaiian Hotel
2,056 reviews
.01 km away
Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
1,006 reviews
.24 km away
Country Club Hawaii Condo Hotel
55 reviews
.32 km away
Hilo Seaside Hotel
1,154 reviews
.62 km away
Nearby RestaurantsSee all 1,010 restaurants in Island of Hawaii
Suisan
389 reviews
.56 km away
Sombat's Fresh Thai Cuisine
347 reviews
.75 km away
Hilo Bay Cafe
1,363 reviews
.50 km away
Ken's House of Pancakes
2,439 reviews
.68 km away
Nearby AttractionsSee all 1,131 attractions in Island of Hawaii
Liliuokalani Gardens
1,020 reviews
.33 km away
Coconut Island
565 reviews
.33 km away
Reeds Bay Beach Park
54 reviews
.43 km away
Banyan Gallery
22 reviews
.07 km away
Questions & Answers
Ask a question
LoveMySpouse
20 January 2017|
AnswerShow all 5 answers
Response from toots009 | Reviewed this property |
Sorry, there is no restroom on the boat.
1
Vote
John S
18 September 2015|
Answer
Response from cbig | Property representative |
Aloha John, the Lava has stopped flowing into the ocean for over 2 yrs now. The lava has been a bit quiet for a while with sudden outbursts here and there. There is a possibility it could start flowing again over night or it... More
1
Vote