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Arnott's Lodge and Hiking Adventures

Closed Now: 07:30 - 21:30
Open today: 07:30 - 21:30

Arnott's Lodge and Hiking Adventures
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Certificate of Excellence
Traveller Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“stargazing tour”(34 reviews)
“visitor center”(37 reviews)
About
Arnott's Lodge and Hiking Adventures is a unique and special place for people to spend their Hawaiian stay on the Big Island and take our tours. Our tours consists of Mauna Kea Sunset/Stargazing, Volcano National Park, Big Island Eruption Encounter...more
Closed Now
Hours Today: 07:30 - 21:30
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Contact
98 Apapane Rd, Hilo, Island of Hawaii, HI 96720-4907
Website
+1 808-339-0921
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Reviews (451)
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All reviews mauna kea sunset stargazing tour visitor center guide david crater hike rainbow falls the big island spectacular sunset laser pointer hot cocoa star gaze excellent driver great tour hawaiian culture milky way wheel drive warm clothing
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1 - 10 of 420 reviews
Reviewed 6 days ago

Our group went as a part of larger tour of Hawaii. David our guide was very knowledgeable and interesting. But he insisted we needed to have the air conditioning blasting the entire way back from the summit. My legs and feet were blue for 2...More

Date of experience: January 2019
Thank BettyCrockerLV
Reviewed 3 weeks ago via mobile

A giant Mahalo to Arnott’s for providing my wife and I with an excellent trip. From the second we engaged with Arnott’s, you could tell that we were going to be well taken care off. Safety, knowledge, and professionalism - it was a tremendous experience....More

Date of experience: December 2018
Thank MikeTheNav
AlohaArnotts, Arnott's Ambassador at Arnott's Lodge and Hiking Adventures, responded to this reviewResponded 3 weeks ago

Aloha Mike, Mahalo for sharing your review with us and for the time it took to do so. We are so happy you enjoyed your trip and that Siobhan was able to help you in such a way. She is one of our great employees...More

Reviewed 4 weeks ago via mobile

We had a great tour with Randy & Lauren (our guides) to the summit of Mauna Kea. It was great to be driven by someone who obviously knew what they were doing and had safety as a top priority. From the moment we left Hilo,...More

Date of experience: December 2018
1  Thank Neil W
AlohaArnotts, Arnott's Ambassador at Arnott's Lodge and Hiking Adventures, responded to this reviewResponded 4 weeks ago

Aloha, Much mahalo's for taking time out review our Mauna Kea Summit Tour and for the shout out to Randy and Lauren. Excellent guides both and happy to share the experience with all visitors. The knowledge they have is just astounding from cultural to scientific...More

Reviewed 4 weeks ago

I booked this tour and ended up being the only person on it. Donna was wonderful and adjusted the tour to allow me stay longer at some of the stops that I found interesting. She had lots of knowledge about the island and the park...More

Date of experience: December 2018
Thank L3264CQdavids
AlohaArnotts, Arnott's Ambassador at Arnott's Lodge and Hiking Adventures, responded to this reviewResponded 4 weeks ago

Aloha, Thank you for your taking time out to review your Volcano National Park Tour. We are so glad you enjoyed your tour with Donna. She is truly an amazing tour guide and we are so happy to have her with us. Her knowledge is...More

Reviewed 4 weeks ago

Lauren is a great tour guide. My girlfriend and I are glad that we'd booked a tour to Mauna Kea and stargazing. We did not make an advance reservation. We were in luck to have Lauren take us on this tour on the same day...More

Date of experience: December 2018
1  Thank 72ix
AlohaArnotts, Arnott's Ambassador at Arnott's Lodge and Hiking Adventures, responded to this reviewResponded 4 weeks ago

Aloha friend, Thank you for sharing your experience with us and for such an amazing review. We are so happy you enjoyed Lauren as your tour guide. We agree completely with you when you say "She is an asset to this company"! We are fortunate...More

Reviewed 13 December 2018

My husband and I were on a 16 day Carnival cruise from California to Hawaii and back to California. One of four stops in Hawaii was Hilo. We chose to do the Land of Frozen Fire shore excursion. Our tour guide was Leo. He was...More

Date of experience: October 2018
Thank TexasNana57
AlohaArnotts, Arnott's Ambassador at Arnott's Lodge and Hiking Adventures, responded to this reviewResponded 14 December 2018

Aloha, Thank you for reviewing your Land of Frozen Fire Tour with our Driver Leo. We appreciate your recommendations and for the shout out to Leo. We are glad you found him to be such a great tour guide and you were able to enjoy...More

Reviewed 11 December 2018 via mobile

Donna was a spirited guide with an awesome positive perspective and excellent local knowledge. Her articulate and humorous narrative was insightful, historical & factual. Seasonal tips of what-why-when-where & how made for a memorable experience to be cherished. Mahalo Donna!!More

Date of experience: December 2018
Thank Mike A
AlohaArnotts, Arnott's Ambassador at Arnott's Lodge and Hiking Adventures, responded to this reviewResponded 12 December 2018

Aloha Mike, Thank you for taking time out to share your experience on the Land of Frozen Fire Tour. Thank you for the shout out to Donna. She is an amazing knowledgeable guide and and we are proud to have her working at Arnott's Lodge...More

Reviewed 11 December 2018

My wife and I went on the Mauna Kea Summit tour in late October. We wanted to have a special tour for our honey moon. As only a few tour company from Hilo side that goes up to Mauna Kea Summit, we booked the guided...More

Date of experience: October 2018
Thank 889yingyil
AlohaArnotts, Arnott's Ambassador at Arnott's Lodge and Hiking Adventures, responded to this reviewResponded 14 December 2018

Aloha, Thank you so much for taking time out to review your Mauna Kea Summit tour and for letting us know what a great job Donna did. She is truly an exceptional tour guide and we are proud to have her with our company. We...More

Reviewed 11 December 2018

Guide was very knowledgable and interesting. The tour was not spectacular in that set lava rock looks pretty much the same whether its 80 years old or 3 months old - but it was interesting to see where the recent eruptions of 2018 flowed into...More

Date of experience: December 2018
Thank W4552WUkenm
AlohaArnotts, Arnott's Ambassador at Arnott's Lodge and Hiking Adventures, responded to this reviewResponded 12 December 2018

Aloha, Thank you very much for sharing your experience with us. We are glad you enjoyed your Big Island Eruption Tour and that your guide was very knowledgeable and interesting. Thank you for your time and your business. Mahalo,

Reviewed 9 December 2018 via mobile

My sister and I went on this tour. David was our guide and he was fabulous!!! He was so personable and super knowledgeable is so many areas. (Mauna Kea, astronomy, all things volcanoes (not just Mauna Kea), island life, etc...). Our main reason for choosing...More

Date of experience: December 2018
Thank TamMcS
AlohaArnotts, Arnott's Ambassador at Arnott's Lodge and Hiking Adventures, responded to this reviewResponded 10 December 2018

Aloha, Thank you so much for rating your experience of your Mauna Kea Summit Tour. We are so glad you enjoyed yourself and that you found David to be "fabulous". His love, knowledge and passion stand so prominent during his tours and we are glad...More

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Questions & Answers
Ask a question
wmhutch
1 July 2018|
AnswerShow all 2 answers
Response from Maria718 | Reviewed this property |
It is a great company and they won’t go out if they think it’s unsafe. Call them ahead of your arrival date to make sure if they’re flying and possible refunds.
0
Votes
Bravo313
14 July 2016|
AnswerShow all 3 answers
Response from AlohaArnotts | Property representative |
Aloha, it all depends on what day and what season you will be in Hawaii. Our stargazing is weather and cloud dependent. There's no guarantees but we will do our best. Also check out moon formation on the day you want to... More
0
Votes