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Palermo's Pizza Factory

3301 W Canal St, Palermo Villa, Milwaukee, WI 53208-4137
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Review Highlights
Christmas break tour

In Milwaukee visiting family, I haven’t heard much of this chain in Houston but recognized one of... read more

Reviewed 27 December 2017
txtanbeachbum
,
texas
via mobile
Highly Recommend

The Palermo’s crew is top notch. Very friendly and nice to work to with! The pizza is super... read more

Reviewed 21 December 2017
Andrea L
via mobile
Read all 69 reviews
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Become a Palermo's Pizza "insider" when you take Milwaukee's Only Pizza Factory Tour! Start with a fun and engaging video that shares the historical success story of Milwaukee's hometown frozen pizza manufacturer. Then get a bird's eye view of the production floor, where Palermo's expert Pizzaiolos craft the pizza everyone loves. Lunch includes a big slice of our fresh, hand-stretched Pizza and a beverage in Pizzeria 3301. Tour guests also go home with a souvenir. Tour and lunch take approximately 1 hour.
  • Excellent75%
  • Very good17%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
“pizza” (57 reviews)
LOCATION
3301 W Canal St, Palermo Villa, Milwaukee, WI 53208-4137
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"pizza"
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"production line"
in 4 reviews
"wood fired oven"
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"walk ins"
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"fun experience"
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"all ages"
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"video"
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"tour"
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"souvenir"
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1 - 10 of 68 reviews

Reviewed 27 December 2017 via mobile

In Milwaukee visiting family, I haven’t heard much of this chain in Houston but recognized one of the pizza boxes. Booked the tour online and ours was full. Looked back online the day of our tour and the next couple of days were full as...More

2  Thank txtanbeachbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile

The Palermo’s crew is top notch. Very friendly and nice to work to with! The pizza is super scrumptious with my favorite parts being the sauce and crust. I also recommend taking a tour of their facility then follow up with a nice lunch in...More

Thank Andrea L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017

The tour and then pizza lunch following was excellent. We registered for the "Primo Package" and felt it was a good deal. Part of the tour is a video presentation which we found very interesting. Production was happening while there and that was fun to...More

Thank Betsyat240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S L, Manager at Palermo's Pizza Factory, responded to this reviewResponded 11 December 2017

Hi Betsyat240! Thanks so much for your kind words in your review! We pride ourselves on providing a great Pizza experience on all of our Pizza Factory Tours. We sincerely hope you return for another activity like our Pizza Making Lesson or one of our...More

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Reviewed 6 September 2017

My mom, daughter and I took their pizza making class. (They've separated the tour from pizza making as it took too long to do both.) We got a little info on their history and the various pizzas they make. They also answered any questions we...More

Thank laugheytaffey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S L, Manager at Palermo's Pizza Factory, responded to this reviewResponded 8 September 2017

Hi laugheytaffey! Thank you very much for your kind words! We're so glad you had a fun experience at our Pizza Making Lesson. It was wonderful to host you here at Villa Palermo and we hope you return for Milwaukee's Only Pizza Factory Tour!

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A TripAdvisor Member
2912
Reviewed 29 August 2017 via mobile

Great and extremely fresh salad bar that is reasonably priced. Delicious. Pizza was tasty and baked just right. The ingredients were generous and applied just right. The staff is friendly and competent. They are experts at good customer service. Restaurant was very clean. Bathrooms were...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S L, Manager at Palermo's Pizza Factory, responded to this reviewResponded 31 August 2017

Hi there! Thank you so much for your kind words! We take pride what we do down to every last detail. We want all of our guests to have a great Pizza experience again and again! We hope you return to Palermo's for another visit;...More

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Reviewed 22 June 2017

Fun activity for everyone - young or old. Length of entire tour approximately 45 minutes. Interesting history of how Palermo's came to be. I didn't realize all of the products that are made by Palermo's.

Thank Zubatown7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S L, Manager at Palermo's Pizza Factory, responded to this reviewResponded 29 June 2017

Thanks for your review, Zubatown7! Our guests often say the tour is great for all ages; glad you agree! :) We hope you return for another visit!

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Reviewed 31 December 2016

Ever wonder how those frozen pizzas we buy by the masses are made, frozen, packaged and shipped to your local grocery store? Then this is the tour for you. The best part is that after your tour you get to indulge in pizza as part...More

1  Thank InspiringMile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S L, Manager at Palermo's Pizza Factory, responded to this reviewResponded 11 January 2017

Hi InspiringMile, Thanks for your review! We pride ourselves on the fact that we tailor the tour for the guests we have for the day and love being a destination for special needs pizza lovers. Thanks for coming - hope to see you again in...More

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Reviewed 9 September 2016

Nice tour of the regional pizza factory. On Friday there were in clean up mode so no production going but still worthwhile. $7 includes pizza and soda which was very good. Wasn't aware that they make some off brand options for other companies including Walmart....More

Thank TravelerG8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S L, Manager at Palermo's Pizza Factory, responded to this reviewResponded 11 January 2017

Hi there TravelerG8, Thank you for taking the time to review our Pizza tour. We hope you can come back to take the tour when production is running - M-TH are our busiest days - we'd love a full 5 star review from you then!...More

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Reviewed 17 August 2016 via mobile

Had a great time on the Palermo Pizza tour. It's a quick tour, about 45 minutes. The price is right. $7 for the tour, pizza and a soda. The kids liked the production line. The tour guides were knowledgeable and helpful. The only negative was...More

1  Thank Jlpeterson75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S L, Manager at Palermo's Pizza Factory, responded to this reviewResponded 18 August 2016

Hi Jlpeterson75, Thanks for your review. As we state online and in tour confirmations, tours at Palermo's are non private, meaning you will be with other tour guests of any age ... unless you request a private tour just for your group. We are happy...More

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Reviewed 8 July 2016 via mobile

Great tour to see the automation and speed of making pizza. And, you get to sample it too. Only takes 1-1 1/2 hours. Learn about how the company started

2  Thank Francy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S L, Manager at Palermo's Pizza Factory, responded to this reviewResponded 17 February 2017

Thanks for the review, Francy P!

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Ask a question
Questions & Answers
occams-razor
28 December 2016|
AnswerShow all 3 answers
Response from S L | Property representative |
Hi there, the walking is very limited on this tour. You do need to walk up and down 1 flight of stairs and along the mezzanine. That's it. Hope that helps! Please call us for more specifics if you need # of steps, etc... More
0
Votes
David D
25 September 2015|
Answer
Response from S L | Property representative |
Please visit our website for the full list of all the tours we currently have space on. Generally speaking we offer tours M-F at 10am and 1:30pm. You do need to book in advance, a minimum of 1 business day.
0
Votes