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The Mountaineer Race Track & Gaming Resort

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Address: Route 2, Chester, WV 26034
Phone Number:
800-80-40-HOT
Website
Description:

Entertainment mega-complex offers a variety of games and excitement...

Entertainment mega-complex offers a variety of games and excitement including 3,200 slots, thoroughbred racing, live entertainment, sporting events, golf and full-service spa and fitness center.

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TripAdvisor Reviewer Highlights

Read all 245 reviews
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  • 40
    Excellent
  • 66
    Very good
  • 57
    Average
  • 38
    Poor
  • 44
    Terrible
slot play

we have been coming to Mountaneer since its opening. Going to Eldorado was the worst thing that could happen! I was gettigg $ 60.00 slot play, then 40.00, but when Eldoado took... read more

3 of 5 bubblesReviewed 8 October 2016
forty9coop
,
Hubbard, Ohio
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245 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Youngstown, United States
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 January 2017 via mobile

SHHHH! This is a 5 star with 3 star prices. Great steaks and wonderful Italian food. Atmosphere is comfortable yet upscale. You will enjoy yourself.

Helpful?
Thank Joseph M
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Joseph, Thank you again for posting a review. I will make sure that I pass along your wonderful comments to the F&B team. We hope to see you gain very soon. More 

Pittsburgh, Pennsylvania
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 2 December 2016

We live in Pgh and have a choice of three reasonably close casinos to go to. Opinions on how "loose" the slots are or how much people win seem to vary wildly. All we can say is that, in our experience, we have more luck at Mountaineer than at The Meadows or Rivers casinos. Also, if you don't smoke, like... More 

Helpful?
2 Thank Jon N
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Jon, Thank you for taking the time to post and for the great review. We appreciate the feedback. We have the largest smoking area with over 200 machines and 5 blackjack tables. Although we are non-smoking, we wanted to be able to accommodate our smoking guests as well. We agree that with over 350 hotel rooms, full service spa, golf... More 

Columbus, Ohio
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 26 November 2016

Enjoyed the casino very much. It had separate smoking area, from nonsmoking area in the casino. The hotel rooms were very nice and clean! We ate at the buffet, in the evenings, which was good. You could either order from a menu or choose the buffet. We weredisappointed that there was no breakfast buffet. There was a fancy restaurant, that... More 

Helpful?
Thank Hazel D
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Hazel, Thank you for taking the time to post and for the great review. We are happy that you had a good time and I will make sure I share your comments with the team here at Mountaineer. Although we do offer brunch on the weekends, I will pass along your suggestion that we do a breakfast buffet daily. Again,... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 24 November 2016 via mobile

We've been going here for years and enjoyed the second floor restaurant and the slots. Many times we won and if not at least the payouts were good enough to let you play for an afternoon. Went last week and the machines were paying out nothing, ten pulls and u couldn't get anything. There were very few people there on... More 

Helpful?
Thank Kathy G
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Kathy, We appreciate you taking the time to post a review and apologize that we failed to meet your expectations. It is true that at this time of the year we are not as busy midweek as we are on the weekends but I still hear jackpot announcements quite often. As for the buffet, feel free to contact our F&B... More 

Versailles, Kentucky
Level Contributor
94 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 22 November 2016

If you are a racing fan or casino gambler this is a unique and off the beaten path spot to enjoy horse racing (both live and internet), and a full scale casino. We were there for the races and stayed in the casino tower hotel. The room was large, comfortable and clean. The price was very fair by local standards.... More 

Helpful?
Thank racehorses
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Thank you for taking the time to post and for the positive review. We appreciate the feedback. Our racing season ends on Saturday, November 26th but we will be back in the spring. The Mahogany Bar is a great choice for a late night meal. We also have the Gatsby restaurant and Buffet, LBV Steak and Pasta and Big Al's... More 

Hubbard, Ohio
1 review
3 of 5 bubbles Reviewed 8 October 2016

we have been coming to Mountaneer since its opening. Going to Eldorado was the worst thing that could happen! I was gettigg $ 60.00 slot play, then 40.00, but when Eldoado took over, I know get 20.00!!!!! The same has happened at Presque Isle, which we will not go back to. And, building up points, you better play hundreds of... More 

Helpful?
Thank forty9coop
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Thank you for taking the time to post a review. We certainly appreciate the feedback. Free Play is normally based on your play. However, if you feel that the amount you are receiving is not consistent with your play, please feel free to give us a call and ask to speak to our marketing director. She will be able to... More 

Buckingham, United Kingdom
Level Contributor
320 reviews
183 attraction reviews
common_n_attraction_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 6 October 2016

Our friend in Weirton knew a member who set up a tour of the racetrack.We were promised a picture with one of two horses(if they won, but of course didn't). However we were allowed to watch a race with the Stewards and also allowed in with the commentator whilst he called a race. We lost a few $$s but a... More 

Helpful?
Thank cynthiarob
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Cynthiarob, Thank you for taking the time to post a review. I will make sure that I forward it along to our racing director so she can share it with her staff as well. We are happy that you had a good time and we hope that you will come back and visit us again soon. More 

Olmsted Township, Ohio
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 20 September 2016

I recently visited the resort for the first time since its takeover by El Dorado and must say that I did not like it. In the past I have always had free play and a free room; now I have nothing!! The casino is half the size it used to be and many of my favorite slots are now gone.... More 

Helpful?
Thank Pat Y
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Pat, Thank you for taking the time to post a review. We appreciate your feedback. It is true that over the last year, we have been reorganizing the casino floor. We are making room for our new Lucky's Lounge that will be started later this year. We recently completed updating our hotel rooms as well, including both the tower and... More 

Lorain
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 September 2016

The hotel rooms in the Tower are excellent and clean. The rooms are very spacious and my wife and I have never, ever had a bad experience .While there, make sure you stop into the Mahogany bar, it is a great sport bar and whatever team you root for, they will put it one of their T.V. screens for you.... More 

Helpful?
Thank Robert S
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Robert, Thank you for taking the time to post and for the wonderful review. I will be sure to pass along your compliments to the staff here. We certainly appreciate your business and hope to see you again very soon. Again, thank you for the review. More 

Salem, ohio
Level Contributor
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 September 2016

Since Mountaineer has gone from local ownership to OUT OF STATE owners my weekly money comps have slowly dropped from $40 to $20 even though I have continued my same level of play. Not satisfied, they continue to squeeze the player. On my last visit I went to a kiosk to print out my "free drink" coupon only to find... More 

Helpful?
1 Thank teko2
James S, Director of Hotel Operations at The Mountaineer Race Track & Gaming Resort, responded to this review

Teko2, Thank you for taking the time to post. We appreciate the feedback. If you would like to speak with someone directly about your particular account, feel free to call us and ask for the Director of Marketing. She would be more than willing to assist you. More 

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