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Address: Kaikohe, New Zealand
Phone Number:
0800 867 87245
Website

TripAdvisor Reviewer Highlights

Read all 41 reviews
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Great comfy bike

Had a great experience getting a bike that suited my circumstances for cycling the Pou Herenga Tai cycle trail. Only feedback I'd give to Ray and his team is that when large... read more

Reviewed 4 weeks ago
ameliagearynz
,
Paekakariki, New Zealand
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Paekakariki, New Zealand
Level Contributor
3 reviews
Reviewed 4 weeks ago

Had a great experience getting a bike that suited my circumstances for cycling the Pou Herenga Tai cycle trail. Only feedback I'd give to Ray and his team is that when large parties book, they need to know they have enough shuttle capacity to get people back to Kaikohe in a timely manner. We ended up organising alternative transport at... More 

Helpful?
Thank ameliagearynz
Kauai
Level Contributor
17 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 13 March 2017

Ray at Top Trail is a wonderful 'host' of the Twin Coast cycle trail. I booked 2 days but unfortunately had to cancel both of those days due to the weather. On each day, Ray was available to discuss options but on each day the weather got in the way. I did one half of the trail on another day,... More 

Helpful?
Thank Kauaiguest
Auckland, New Zealand
Level Contributor
5 reviews
3 attraction reviews
Reviewed 5 March 2017 via mobile

As we were heading up north for a belated Christmas present - we thought what better time to treat ourselves to a days riding on the new section of the twin coast cycle route! We booked online and the process was simple and easy! Ray was really helpful when I rang with a couple of questions! We had decided against... More 

Helpful?
Thank LittleCloS
beg0nia123, Owner at Top Trail Hire and Tours, responded to this review

Its always good to get happy customer feedback. That is always our aim. Thanks More 

Adelaide, Australia
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 15 February 2017 via mobile

Unfortunately I wanted to hire a bike the day a cruise ship came in. I was told I couldn't be pick up and to meet them at the wharf in piahai. I had to wait as cruise ship passengers were slotted in ahead of me 3 times. Then eventually another gentleman organised the bike. I had to ask for a... More 

Helpful?
Thank julieQ6900EF
Ray C, Owner at Top Trail Hire and Tours, responded to this review

Not us. I think Julie has us mixed up with another Cycle Hire operator. We have no record of this person or this ride. We do not have a base in Paihia at all and have never hired out an e-bike to a walk in customer from the Paihia wharf or anywhere nearby. Nor do we suggest that riders cycle... More 

Auckland Region, New Zealand
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 5 February 2017 via mobile

Fantastic weekend cycling the Opua To Horeke trail this weekend. Ray Clarke's information was invaluable, his suggestion that we based ourselves in Kaikohe and completed the Kaikohe to Opua portion followed by Kaikohe to Horeke was spot on. He fixed a flat tyre and went out of his way to provide an extra ebike. Timing for pickup transfers was appropriate.... More 

Helpful?
Thank allison S
Ray C, Owner at Top Trail Hire and Tours, responded to this review

Cheers Alison. It was a good couple of days. One of the best things about this business is the people we meet. You and your group were a pleasure to work with. Thanks Ray. More 

Westfield, New Jersey
Level Contributor
34 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 2 February 2017

Top Trail did an excellent job arranging the logistics of a nice several hour, 14 kilometer, ride along an old railway bed trail (fine gravel and dirt trail, rails long removed). It included an eery walk through a railway tunnel. A lot of the trail was on a slight upward incline, and my wife found it tougher going than she... More 

Helpful?
1 Thank fortisfallax
Ray C, Owner at Top Trail Hire and Tours, responded to this review

Thanks for the review fortisfax. We all enjoy having riders coming in off the Cruise ships and enjoying a ride through our Northland countryside. Always a great bunch of people who sometimes see the beauty more clearly than we do ourselves. Regards Ray More 

Auckland Region, New Zealand
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 February 2017

Really good bikes. Excellent flexible service. We really enjoyed the trail as well. Easy riding through beautiful landscape.

Helpful?
Thank lotteisme
Level Contributor
39 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 25 January 2017 via mobile

Very good service from Top Trail and would highly recommend them. I think they're going to have to get more vehicles very shortly though otherwise the owner will be run ragged picking all the cyclists up. Had to wait several hours at our destination to be picked up and when you're tired you just want to get back and have... More 

Helpful?
Thank Carolyn K
Ray C, Owner at Top Trail Hire and Tours, responded to this review

Thanks Carolyn. Its always good to get reviews of ourselves and our attraction. We are busy investigating more vehicles and trailers already. I hope you enjoyed the experience as a whole. regards Ray More 

New Plymouth, New Zealand
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 24 January 2017

We have just completed riding the Twin Coast Rail Trail and rented our bikes from Ray at Top Trail in Kaikohe. He was full of great advice for this ride and has top quality bikes and provides transport to/from each end of the Trail. He is very flexible and accommodating to try and fit in with your own needs. Being... More 

Helpful?
2 Thank Chris B
Ray C, Owner at Top Trail Hire and Tours, responded to this review

Cheers Chris it was a pleasure to host you both for a couple of days. regards Ray More 

Sydney
Level Contributor
21 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 21 January 2017

Six of us (aged 12-52) had an absolutely wonderful 42km cycle ride from Kaikohe to Horeke this week. The middle section was particularly beautiful as we cycled through farmlands, through forests, and alongside rivers. It is particularly steep with cutbacks in this section and we had great fun there too. The hybrid bikes were in great condition and a joy... More 

Helpful?
Thank Lyndsay B
beg0nia123, Owner at Top Trail Hire and Tours, responded to this review

Thanks Lindsay It is great that you had such a positive experience given the weather at the start of your ride and its always a pleasure to deal with groups who are enthused by the trail and the countryside. Cheers Ray More 

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