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Address: 13830 Braddock Rd Ste A10, Centreville, VA 20121-2466
Phone Number:
+1 703-815-8959
Website

TripAdvisor Reviewer Highlights

Read all 187 reviews
Visitor rating
  • 97
    Excellent
  • 42
    Very good
  • 13
    Average
  • 12
    Poor
  • 19
    Terrible
I love this place!

First let me start off by saying I don't understand why people have issues with the staffing and the cleanliness of this place. Perhaps maybe it's ok the women's side but the... read more

Reviewed 3 February 2017
Jay W
via mobile
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187 Reviews from our TripAdvisor Community

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Showing 183: English reviews
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Extremely rude and nasty front desk!!! Acts like terrible two years old boy. When I was there, he argued with 3 different group together. He doesn't even know what he is doing and how to talk with a customer at all. If management lets this kind of two years old boy work at the front desk, the spa will have... More 

Helpful?
2 Thank Baigali C
Washington DC, District of Columbia
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 16 March 2017

The young man at the front desk insinuated my friend and I were LYING when we presented him with our fully stamped card following a year's worth of visits. He told us he "didn't recognize" one of the stamps and would not honor it. I told him it was not my problem he didnt recognize it, I still wanted my... More 

Helpful?
3 Thank tvbonnie
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 7 March 2017

I really don't understand the negative reviews, in the least. I just went for the first time and am beyond impressed and happy with my experience. A good friend and I used the bade pool, tried all the saunas, ate dinner, and had a salt scrub on 3/6 from noonish until around 8. The atmosphere was calm and relaxing, and... More 

Helpful?
1 Thank Amy H
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 6 March 2017 via mobile

This spa trip was for my best friend's birthday. The reviews and articles really made me think this was a luxurious spa. I have been to other spa's and I think this one is just OK.

Helpful?
Thank Kenya M
Rockville, Maryland
Level Contributor
131 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
Reviewed 5 March 2017 via mobile

I have come here many times and is a great thing to do on a winter day. The pool has lots of different stations with different jets and there are also jacuzzis and saunas. There is also a co-ed space with stone-themed saunas and a common place to relax. At the end, you can treat yourself work Korean dishes that... More 

Helpful?
1 Thank claudiast
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 25 February 2017 via mobile

I have now used the services 12+ times over last 24 months. There is a definite negative / distant non welcoming attitude emanates from the Korean/Asian staff, starts front desk both as you register and close out/ exit. It is as if Non asians are tolerated BC they need our business to succeed. The common co ed center needs to... More 

Helpful?
Thank PrincAdddel
Centreville, Virginia
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 20 February 2017 via mobile

I had a Groupon for Spa World, which is the only reason I decided to try it. I will NEVER return! The place is disorganized and customer service is terrible. My Groupon was for 12 hours in the bade pool/poultice rooms, and a 30-minute shiatsu or aromatherapy massage. I requested an aromatherapy massage when I made the appointment. After I... More 

Helpful?
6 Thank Laurel_11
McLean, Virginia
2 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 11 February 2017 via mobile

I booked the spa visit on Groupon with the hope of a relaxing start to Valentines weekend. I remembered the amazing experience we had at Secrets in Jamaica and hoped to experience it again. With that in mind, my expectations were realistic given the price. I knew it would be couple steps down. Unfortunately, the reality was far worse. I... More 

Helpful?
11 Thank 589brandonh
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 3 February 2017 via mobile

First let me start off by saying I don't understand why people have issues with the staffing and the cleanliness of this place. Perhaps maybe it's ok the women's side but the men's wet areas are not like that! With that being said, I love this place! I first went to Spa World in September 2016 and then again December... More 

Helpful?
2 Thank Jay W
Level Contributor
31 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 25 January 2017 via mobile

I don't want to be to harsh or unfair with my review. This was my first and last visit. My friends had been several times before. So, I had high ecpectation...not so much afterwards. So, I'll bullet instead of sharing my complete experience. Pros: The 7 poultice rooms are amazing Concept of a spa environment Cafe Cons: Customer Service Cleanliness... More 

Helpful?
6 Thank Shelisa A

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