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Serenity Spa by Westgate

3000 Canyons Resort Dr, 4th Floor, Elk Building, Westgate Park City Resort & Spa, Park City, UT 84098-6552
+1 435-655-2266
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Review Highlights
Pricy. beware of couples massage "add-ons"

My boyfriend and I were in Park City for a special occasion, so he decided to treat me to a... read more

Reviewed 29 January 2017
Wendizzle248
,
Long Beach, California
Relaxing

Had a wonderful Deep Tissue massage with a Moisture Cream add-on with Janei. She was knowledgeable... read more

Reviewed 18 January 2017
Lori D
,
Watsonville, California
via mobile
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Indulge, relax and rejuvenate with a visit to our Serenity Spa by Westgate. An award-winning and full-service mountain retreat day spa, Serenity Spa offers a range of Park City spa services and products for everyone. With 30,000 square feet, complete with 14 treatment rooms, a tranquil spa with waterfall and magnificent amenities, your vacation becomes complete once you immerse yourself in this calming setting. Serenity Spa has captured the prestigious Best of State Award in 2013, 2014 and 2015 for "Best Destination Spa." At Serenity Spa, our treatments have been designed to instill deep, soulful relaxation and each service is completely customized to each guest. Whether you are an athlete looking for recovery, a couple on a special getaway or just simply want to treat yourself, we can create the experience for you.
  • Excellent87%
  • Very good10%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“steam room” (20 reviews)
“couples massage” (15 reviews)
Open Now
All hours
Hours Today: 11:00 - 18:00
LOCATION
3000 Canyons Resort Dr, 4th Floor, Elk Building, Westgate Park City Resort & Spa, Park City, UT 84098-6552
CONTACT
Website
+1 435-655-2266
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Reviews (256)
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11 - 20 of 255 reviews

Reviewed 29 January 2017

My boyfriend and I were in Park City for a special occasion, so he decided to treat me to a Massage: I had a knot in my shoulder that had been making it hard to move, so I told the massage therapist to work on...More

4  Thank Wendizzle248
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 3 February 2017

Thank you for sharing your feedback with us. We regret that your visit to our spa did not exceed your expectations. We hope you are able to revisit us to see what new and exciting changes we have made. Luna

Reviewed 18 January 2017 via mobile

Had a wonderful Deep Tissue massage with a Moisture Cream add-on with Janei. She was knowledgeable with her technique and asked several times how pressure was to make me comfortable. I would highly recommend Janei!! Enjoyed all the amenities of the spa during my visit.More

1  Thank Lori D
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 3 February 2017

Thank you for your review. We are pleased to know that you were able to experience a lovely visit to our resort and that you enjoyed the great service offered at our spa. We are proud to hear that our staff have provided you with...More

Reviewed 16 January 2017

I can't say enough about this gem of a spa--the spa facility is lovely, quiet, well appointed--Just what you want after a day on the slopes, or instead of the slopes. The staff was welcoming and professional. Emilly was my masseuse and she was very...More

Thank Gail M
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

Thank you for sharing your review with us. We always love to hear when our guests have had a spectacular experience at our resort and spa, and it is great to see that your visit was relaxing and enjoyable. Your review will certainly allow us...More

Reviewed 12 January 2017

Had a great massage and an amazing facial. Ann was exceptional and personable, a memorable experience. Thank you!More

1  Thank trozenwald
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

Thank you for your review. We are thrilled to hear that you enjoyed a wonderful spa experience with us and that you found the service provided by Ann to be exceptional and memorable. We will be sure to forward your comments to our management team...More

Reviewed 11 January 2017

Received a wonderful massage from Makenzie, she was extremely sweet and respectful and did a wonderful job. The rest of the spa was wonderful and clean, and the waterfall pool was a wonderful addition! It made for a great getaway during my trip!More

Thank Robert H
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

Thank you for taking the time to write a review regarding your visit to our spa. It's great to hear you had such a wonderful time and felt the relaxation that you were truly looking for and our outstanding service as well. We look forward...More

Reviewed 11 January 2017

I had a muscle melt massage from April at the Westgate Park City Serenity Spa. She was great. I would definitely go to her again.More

Thank lpengra2017
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

We are thrilled to hear that you enjoyed a wonderful spa experience with us and that you found the service provided by April to be exceptional and memorable. We will be sure to forward your comments to our management team to reward her for a...More

Reviewed 10 January 2017 via mobile

Great place to be pampered , throughly relaxing massage after a hard days skiing, which also gave access to relaxing rooms and spa pool, steam room, my daughter also enjoyed her facialMore

Thank danska67
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

We appreciate your feedback. It thrills us to hear that you had a wonderful and relaxing time visiting our spa. We certainly take pride in providing our guests with an exceptional experience and we are happy to have exceeded your expectations. We hope to see...More

Reviewed 9 January 2017

after an intense day on the slopes i booked a massage with Janae. it was an amazing deep tissue session- my back felt great and ready for the next days downhill activities... then the hot tub and sauna completed the great experience.More

Thank Maurice S
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 18 January 2017

Thank you for visiting Serenity Spa. We are pleased to find that you enjoyed your time at our spa and that you experienced the relaxation that you were looking for from Janae. Your comments will certainly be shared with our staff. We hope you are...More

Reviewed 3 January 2017

Lisa was my masseuse; very skilled and capable--great experience! A guest can use the sauna/steam/tub for the day, as well as a pool. Very relaxing environment.

Thank Marion L
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 6 January 2017

Thank you for sharing your feedback. We are pleased to hear that you enjoyed our relaxing environment as well as the massage provided by our staff. We look forward to seeing you again soon! Lissy

Reviewed 30 December 2016 via mobile

I have been going to Westgate and using their spa since 2007 and loved it as well as boosted it until last year. We spend xmas to New Years there every year and last year after getting off the skis to enjoy the spa we...More

Thank Scott C
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 6 January 2017

We appreciate your comments as it allows us an opportunity to reevaluate our current offerings and services. We regret to hear that you experienced an inconvenience with the locker and a delay upon arrival. We look forward to having you back to allow us opportunity...More

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Questions & Answers
Rosemary C
6 February 2015|
AnswerShow all 6 answers
Response from Leigh O | Reviewed this property |
Yes, we are indeed still in business. Feel free to contact us at 435.655.2266 to schedule your treatment. We look forward to hearing from you soon!
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