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Serenity Spa by Westgate

3000 Canyons Resort Dr, 4th Floor, Elk Building, Westgate Park City Resort & Spa, Park City, UT 84098-6552
+1 435-655-2266
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Review Highlights
Disappointing massage

After my first time skiing in 13 years I knew I was going to be sore the next day so I scheduled a... read more

Reviewed 11 February 2018
CarolineDN
,
Atlanta, Georgia
via mobile
Mixed emotions

I had the afternoon at the spa planned. Facial, Massage and lots of alone time. My facial with Ann... read more

Reviewed 18 January 2018
520morgans
,
Frisco
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Indulge, relax and rejuvenate with a visit to our Serenity Spa by Westgate. An award-winning and full-service mountain retreat day spa, Serenity Spa offers a range of Park City spa services and products for everyone. With 30,000 square feet, complete with 14 treatment rooms, a tranquil spa with waterfall and magnificent amenities, your vacation becomes complete once you immerse yourself in this calming setting. Serenity Spa has captured the prestigious Best of State Award in 2013, 2014 and 2015 for "Best Destination Spa." At Serenity Spa, our treatments have been designed to instill deep, soulful relaxation and each service is completely customized to each guest. Whether you are an athlete looking for recovery, a couple on a special getaway or just simply want to treat yourself, we can create the experience for you.
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot tub” (23 reviews)
“steam room” (20 reviews)
“couples massage” (15 reviews)
Open Now
Hours
Hours Today: 10:00 - 20:00
LOCATION
3000 Canyons Resort Dr, 4th Floor, Elk Building, Westgate Park City Resort & Spa, Park City, UT 84098-6552
CONTACT
Website
+1 435-655-2266
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Write a ReviewReviews (274)
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"hot tub"
in 23 reviews
"steam room"
in 20 reviews
"couples massage"
in 15 reviews
"deep tissue massage"
in 18 reviews
"great massage"
in 19 reviews
"relaxation room"
in 12 reviews
"swedish massage"
in 7 reviews
"minute massage"
in 10 reviews
"foot treatment"
in 5 reviews
"massage experience"
in 3 reviews
"relaxing environment"
in 3 reviews
"top notch"
in 7 reviews
"ski trip"
in 5 reviews
"ann"
in 30 reviews
"therapist"
in 47 reviews
"amenities"
in 25 reviews
"waterfall"
in 19 reviews
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11 - 20 of 273 reviews

Reviewed 11 February 2018 via mobile

After my first time skiing in 13 years I knew I was going to be sore the next day so I scheduled a massage "at the best spa" in Park City. I had high hopes. I'll start by saying that the facility's are clean, though...More

Thank CarolineDN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 13 February 2018

Caroline, thank you for your review of Serenity Spa. We regret to hear that your visit was anything less than exceptional. We are always looking to improve and your feedback is of great help. We realize you may not be inclined to visit us again,...More

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Reviewed 18 January 2018

I had the afternoon at the spa planned. Facial, Massage and lots of alone time. My facial with Ann was phenomenal! She spent great detailed time with me and made me feel like a queen. My massage was not so great. I was looking forward...More

Thank 520morgans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 31 January 2018

We appreciate you for taking the time to review our Serenity Spa. We are happy to know that you enjoyed your facial. We appreciate your feedback as we are always looking to provide a better experience for our guests. We hope that you give us...More

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Reviewed 18 January 2018

The spa is fantastic! Very calm, very soft, very nice. They take great care of you. We had the couples spa with champagne. Great experience after a hard day skiing. Plan to spend 3-4 hours at the spa to get the most out of your...More

Thank 1466martin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 31 January 2018

Thank you very much for sharing your experience with us. We are happy to know that you had a fantastic time at our Serenity Spa. We appreciate your feedback as we are always looking to provide a better service for our guests. We look forward...More

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Reviewed 18 January 2018

I arrived with my family in Park City on our much awaited annual ski vacation with a knee injury. It was very difficult for me emotionally not to be able to spend time with my family while they were skiing. Not only was I discouraged...More

Thank elephantsperch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 31 January 2018

Thank you very much for reviewing our Serenity Spa. Our guests are our main priority and we are delighted to know that our staff exceeded your expectations. We are also happy to know that you enjoyed our amazing service and beautiful facilities. We are definitely...More

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Reviewed 7 January 2018

My wife and I had an exceptional vacation in the historic silver mining town of Park City, Ut. As high level endurance athletes we are always searching for new and beautiful places to train. After several days of alpine and cross country skiing we needed...More

Thank endurancemania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 31 January 2018

Thank you very much for sharing your experience at our Serenity Spa. We are delighted to know that our staff exceeded your expectations. We are also happy to know that you enjoyed our beautiful facilities and awesome amenities. We definitely look forward to your next...More

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Reviewed 3 January 2018

The spa is on the 4th floor inside Elk's Lodge; it is a little confusing to find, so ask for directions. They also have a small exercise room which you can use before or after your treatment. The hot tub is co-ed so bring a...More

Thank CalClan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 31 January 2018

We appreciate you for taking the time to review our Serenity Spa. We are happy to know that you enjoyed your time with us! We hope to see you soon. Lexa

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Reviewed 28 December 2017

Had an 80 minute massage with foot treatment with Kendall. He was awesome - highly recommend. Really listened to what I wanted. The facility was fantastic. The co-ed hot tub with waterfall was very relaxing and I had it to myself. The robes were very...More

Thank PointsWellTaken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 31 January 2018

Thank you very much for taking the time to review our Serenity Spa. We are very happy to know that you had an amazing experience with us! We look forward to your next visit. Lexa

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Reviewed 4 December 2017 via mobile

The facilities and staff were great. Immaculate and relaxing from the moment you walk in the door. As someone who gets deep tissue massages regularly, I was very impressed with the quality of the 2 massages I received at Serenity Spa. I highly recommend Kaylin....More

Thank TigerDVM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 8 December 2017

Thank you for your comments. It was such a pleasure to read how our team members made your experience with us a great one.We look forward to having another opportunity to provide you with a relaxing service! Nahi.

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Reviewed 1 October 2017 via mobile

I had a full body relaxation massage with Marie. An absolutely amazing experience. She listened to my needs & executed beyond my expectations. I have terrible tension in my neck, shoulders and upper back from sitting at a computer all day, she worked so intently...More

Thank Claymie531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 9 October 2017

We appreciate your feedback. It thrills us to hear that you had a wonderful and relaxing time visiting our spa. We certainly take pride in providing our guests with an exceptional experience and we are happy to have exceeded your expectations. Your review will certainly...More

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Reviewed 23 September 2017

I had the opportunity to visit Serenity Spa again last week. My 80 minuet massage with April was one of the best massages ever!!! Thank you April

Thank ron f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestgateGuestRels, Guest Relations Manager at Serenity Spa by Westgate, responded to this reviewResponded 26 September 2017

Ron, thank you for the excellent review. We are delighted to hear that you enjoyed your time with us, and the service provided to you by April. We hope to see you again soon! Sam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Rosemary C
6 February 2015|
AnswerShow all 6 answers
Response from Leigh O | Reviewed this property |
Yes, we are indeed still in business. Feel free to contact us at 435.655.2266 to schedule your treatment. We look forward to hearing from you soon!
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