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Arcade City at The Island

Certificate of Excellence
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Address: 131 Island Dr, Ste. 1105, Pigeon Forge, TN 37863-5283
Phone Number: +1 865-286-0149
Website
Today
10:00 - 02:00
Open now
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Hours:
Mon - Thu 10:00 - 00:00
Fri - Sun 10:00 - 02:00
Recommended length of visit: 1-2 hours
Description:

Arcade City is a new boutique arcade that gives our customers a S.T.A.R....

Arcade City is a new boutique arcade that gives our customers a S.T.A.R. experience which stands for Something They'll Always Remember. We offer a unique family fun experience for all ages with a great atmosphere, the newest games and prizes. Our staff is knowledgeable, outgoing, helpful, and friendly ensuring you have an awesome visit at Arcade City. Come check us out and see for yourself...

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TripAdvisor Reviewer Highlights

Read all 817 reviews
Visitor rating
  • 601
    Excellent
  • 141
    Very good
  • 55
    Average
  • 12
    Poor
  • 8
    Terrible
Awesome Arcade

We are not new to Pigeon Forge but we are to the Island. We basically come for Dollywood and Ober. Well after this weekend this will not be the case. In fact, my 4 year old son... read more

5 of 5 bubblesReviewed yesterday
KGDaniel3
,
Evans, Georgia
via mobile
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817 Reviews from our TripAdvisor Community

Traveller rating
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Showing 817: English reviews
Evans, Georgia
Level Contributor
48 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

We are not new to Pigeon Forge but we are to the Island. We basically come for Dollywood and Ober. Well after this weekend this will not be the case. In fact, my 4 year old son wants to go back to Arcade City for the 3rd time instead of Dollywood. We wandered in the arcade to get warm after... More 

Helpful?
Thank KGDaniel3
Level Contributor
9 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Almost all of the store on the island are shutting the doors at 9 my wife and I work nights so we were looking for something to do and we found this place Arcade City we had a blast all the employees are awesome...the dude Cody is funny as all get out he was working the ticket counter we will... More 

Helpful?
Thank KentAnderson
Villa Hills, Kentucky, United States
Level Contributor
22 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW

There is one game for .75 the rest are 1.00 - 2.00, dont expect to actually win a good amount of tickets here to get anything worthwhile at the prize counter. A lot of the games here are not even interactive games, so I wouldnt take kids to play here unless all they want to do is play claw games... More 

Helpful?
Thank Jess S
Joey K, General Manager at Arcade City at The Island, responded to this review

Jess, Thanks for taking time and giving us feedback. We actually have games starting at $.25. There are 7 games that are under a dollar. Our arcades do our best to offer something for everyone from mom and dad all the way to the children. Our redemption offers everything from tootsie rolls to IPad, we offer name brand items such... More 

1 review
5 of 5 bubbles Reviewed 5 days ago NEW

Arcade City was an exciting and wonderful experience. The quality and diversity of the games ensures fun for all ages, and the staff were extremely welcoming and helpful. I will definitely be returning again next year!

Helpful?
Thank Alexandra F
Joey K, Owner at Arcade City at The Island, responded to this review

Alexandra, what an excellent 5-star review! We are so glad we are so thankful for your loyalty and we can't wait till next year! More 

Kentucky
Level Contributor
51 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Worth a visit! It has quickly became our favorite arcade. I love the cards rather than having to keeps up with tokens and change!

Helpful?
Thank PerrysDeere
Joey K, General Manager at Arcade City at The Island, responded to this review

Perrysdeere, What an excellent review! We are so glad you love the card system too, it makes life so much easier! We can't wait till next time!:) More 

Virginia
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

My 18 yr old son & I went here twice while in town & we loved it. We make this a tradition when we visit Pigeon Forge. The games are fun. The staff is helpful & friendly too. Be sure to check it out. Grab the $2 free token card coupon out of a coupon book & take it to... More 

Helpful?
Thank cinjac98
Joey K, General Manager at Arcade City at The Island, responded to this review

Cinjac98, thanks for the incredible 5-star review! We are so glad you stopped in twice! We can't wait for you to come back and see us! More 

1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

The staff here in Pigeon Forge is totally awesome. Always treated us like we were the only people in the building. Spent enough time here to even have some electronic issues and were immediately taken care of. We were here durring the Gatlinburg fires and still was able to enjoy our time because of the staff. Thank you for a... More 

Helpful?
Thank Steve D
Joey K, General Manager at Arcade City at The Island, responded to this review

Steve, Thanks for the outstanding 5-star review! We try and go above and beyond for every guest that comes through. We are so glad you had a wonderful time! We hope you come you come back to our beautiful town soon! More 

Level Contributor
71 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We took our 4 year old son here and spent $10 and he played for about an hour. Most of the games are only a dollar each. Good place to let the kids have fun and not cost an arm and leg

Helpful?
Thank fallin22
Joey K, General Manager at Arcade City at The Island, responded to this review

Fallin, Thanks for the great feedback. We are so glad you had a great time! We can't wait to see you guys again soon! :) More 

1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

Absolutely wonderful visit to this arcade! Staff was extremely friendly. A big thanks to Gary for making our visit even better!

Helpful?
Thank Gwyn P
Joey K, General Manager at Arcade City at The Island, responded to this review

Gwyn, Thanks for the outstanding review! We are glad you had a great time! Gary is an outstanding employee and goes well beyond his calling. We hope to see you again soon! More 

1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

My family and I went this past weekend and truly had a great time. We had a 4 year old and a 2 year old with us, along with 5 adults. We were all able to play and enjoy our time there. When we went to pick out prizes, Cody helped us, and was very awesome! He was very outgoing... More 

Helpful?
Thank Michaela_Self3
Joey K, General Manager at Arcade City at The Island, responded to this review

Michaela, We are so happy you stopped by and you guys had a fantastic time! Cpdy is an outstanding employee along with the rest of our awesome team! We are so glad we could make your vacation more enjoyable! We hope to see you guys again soon! More 

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?