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Arcade City

131 Island Dr, Ste. 1105, Pigeon Forge, TN 37863-5283
+1 865-286-0149
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Review Highlights
Awesome Arcade with Plenty of Games!!

Stayed a week in Pigeon Forge area and Loved the area!! The Island is a Fantastic tourist area with... read more

Reviewed 1 week ago
Matt K
Fun but could be better.

This is a family friendly place,. It needs MORE pinball machines like Elvis or Batman !! There are... read more

Reviewed 1 week ago
James M
,
Sevierville, Tennessee
Read all 1,025 reviews
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Overview
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Arcade City is a new boutique arcade that gives our customers a S.T.A.R. experience which stands for Something They'll Always Remember. We offer a unique family fun experience for all ages with a great atmosphere, the newest games and prizes. Our staff is knowledgeable, outgoing, helpful, and friendly ensuring you have an awesome visit at Arcade City. Come check us out and see for yourself...
  • Excellent76%
  • Very good16%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“wizard of oz” (88 reviews)
“great prizes” (31 reviews)
“game card” (23 reviews)
Closed Now
All hours
Hours Today: 10:00 - 23:00
Suggested Duration: 1-2 hours
LOCATION
131 Island Dr, Ste. 1105, Pigeon Forge, TN 37863-5283
CONTACT
Website
+1 865-286-0149
Write a Review
Reviews (1,025)
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1 - 10 of 1,025 reviews

Reviewed 1 week ago

Stayed a week in Pigeon Forge area and Loved the area!! The Island is a Fantastic tourist area with lots to do!! We Loved Arcade City!! We stopped in almost everyday we we're there and when it was time to turn in our tickets for...More

Thank Matt K
Michael W, Manager at Arcade City, responded to this reviewResponded 6 days ago

It is so great to have folks notice our staff, our prizes, and share the fun they had here. Thanks for letting us know that you had a great time here with us. I'm also glad to hear Jessica was helpful to you. she is...More

Reviewed 1 week ago

This is a family friendly place,. It needs MORE pinball machines like Elvis or Batman !! There are too many games that require no skill level. Just luck.More

Thank James M
Michael W, Manager at Arcade City, responded to this reviewResponded 1 week ago

We thank you for your review! Though we have a variety of games that we offer and a friendly staff, guest service is what we're all about here at Arcade City. We hope to see you again and that you will give us another chance...More

Reviewed 2 weeks ago via mobile

We had such a great time at arcade city! The staff was so accommodating and professional! They gave great bonuses when you bought cards and they had a promotion where you got a free basketball when you spent so much! We will definitely be back!More

Thank TiffanyO81
Michael W, Manager at Arcade City, responded to this reviewResponded 2 weeks ago

I appreciate the good experience we could provide. We strive diligently to make sure we are providing a great place for families to have fun from our games to our card system to our redemption prizes. Thank you for the kind words and we look...More

Reviewed 2 weeks ago

Really nice arcade are with things for children and adults to do. Very clean, staff is extremely helpful.

Thank Teresa B
Michael W, Manager at Arcade City, responded to this reviewResponded 2 weeks ago

Thank you so much for the fantastic review. We can’t wait to see you and your family again.

Reviewed 3 weeks ago via mobile

Went here with the wife on an arcade vacation for The Arcade Dad YouTube channel. We had a blast, the staff was amazing, and the games were up to date. If we had an issue with the game, the staff immediately fixed the game and...More

Thank Tonytewell
Michael W, Manager at Arcade City, responded to this reviewResponded 2 weeks ago

Thank you so much for the great review Tonytewell. We are always glad to see a YouTuber in here having fun and enjoying their interactions with our employees. Can't wait to see you again!!

Reviewed 3 weeks ago via mobile

My wife is a manager at a couple stores on the island and me and my 4 yr. Old son visit the arcade from time to time while waiting on his mom to get off work. So just like any other visit we spend $20...More

Thank Enol5
Michael W, Manager at Arcade City, responded to this reviewResponded 3 weeks ago

It is so great to have folks notice our staff, our prizes, and share the fun they had here. Thanks for letting us know that we are an amazing place. I'm glad Gary was helpful to you. He is outstanding. Thanks for the kind review....More

Reviewed 5 weeks ago

I went two days in a row and spent all together $170 and played only the Wizard of Oz game. I found Toto twice so I got a set twice and overall I finished with a total of 18,700 tickets. I would really recommend this...More

Thank lauren_michelle14
Michael W, Manager at Arcade City, responded to this reviewResponded 4 weeks ago

Thank you so much for your review and feedback!! We hope that this experience in which you had with us will always be a memorable one, and we can't wait to provide the same services next time you visit!

Reviewed 15 September 2017

My husband and I like to game and found ourselves at this arcade for 4+ hours. We like the card games (where you collect a set for tons of tickets). Plenty of kiosks to buy and load your cards, staff is accessible to get help...More

Thank April T
Michael W, Manager at Arcade City, responded to this reviewResponded 4 weeks ago

Thanks for the 5-star review! We take great pride in our Arcade and try to go above and beyond for each guest. We hope to see you again next time at The Island!

Reviewed 10 September 2017 via mobile

This Family entertainment center is loaded with new redemption style (ticketed not coin op) machines

Thank JimDeBerry
Michael W, Manager at Arcade City, responded to this reviewResponded 12 September 2017

Thanks for the awesome review! We are so pleased you guys had a great time! We can't wait till next year! See you soon!

Reviewed 8 September 2017 via mobile

This place is fun not real big but something fun for everyone to do have a variety of games to play.

Thank Pepperman12
Michael W, Manager at Arcade City, responded to this reviewResponded 10 September 2017

Thanks for the review! I'm glad that our friendly staff and fun atmosphere created such a positive experience and memory for you all!! Be sure to tell all your friends about us, and come back and visit us again soon!

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