We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Christmas Place

2470 Parkway, Pigeon Forge, TN 37863-3225
+1 800-445-3396
Website
Save
Review Highlights
Almost Everything You Could Wish For !

We were in town with a group but ventured out to visit this fantastic place since we had seen it... read more

Reviewed 4 days ago
E3008Pink
via mobile
Large Christmas Selections

This is a very large Christmas store. You will find everything from ornaments, decorations to... read more

Reviewed 4 days ago
FrequentTraveler1225
,
Gainesville, Virginia
Read all 1,525 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
The South's Largest Christmas Store! Stroll through our beautifully-landscaped courtyard and Bavarian-style village shops, and experience the sights and sounds of Christmas year 'round. Treasures are waiting to be discovered at every turn, delightful decorations, gifts for every age and taste, Christmas collectibles of all kinds, and delicious hand-made treats. Meet Santa and have your picture taken; choose personalized ornaments for a one-of-a-kind gift. Join us as we celebrate the spirit of Christmas every day of the year.
  • Excellent71%
  • Very good20%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
Open Now
All hours
Hours Today: 09:00 - 21:00
Suggested Duration: 1-2 hours
LOCATION
2470 Parkway, Pigeon Forge, TN 37863-3225
CONTACT
Website
+1 800-445-3396
Write a Review
Reviews (1,525)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 1,518 reviews

Reviewed 4 days ago via mobile

We were in town with a group but ventured out to visit this fantastic place since we had seen it driving in. Wonderful !!! Magnificently decorated trees and anything you would want from a Christmas wonderland. You just go from room to room in amazement...More

Thank E3008Pink
JanetDonaldson, CMO at Christmas Place, responded to this reviewResponded 3 days ago

Thank you very much for taking the time to share about your experience at Christmas Place. We are happy to hear that you enjoyed shopping with us, and enjoyed our Christmas decorations. I'm sorry you didn't find a free ornament coupon among the coupon books...More

Reviewed 4 days ago

This is a very large Christmas store. You will find everything from ornaments, decorations to outdoor lights. Even Santa Claus was there and you can have your picture taken. Thought is was very unusual that you could not shop right off their display trees. What...More

Thank FrequentTraveler1225
JanetDonaldson, CMO at Christmas Place, responded to this reviewResponded 3 days ago

Oh, dear! I'm so sorry you didn't feel welcomed by our elves, please accept my apologies for that. Thank you for bringing this to our attention, so that we can address it with the team. Offering outstanding hospitality is one of our top goals every...More

Reviewed 4 days ago

We loved this store! Very festive and got us in the holiday spirit, despite it being August. Items at a variety of price points--plenty of affordable items. Impressive selection of ornaments. They also offer free personalization of ornaments, which was great. Santa was there when...More

Thank Christine B
JanetDonaldson, CMO at Christmas Place, responded to this reviewResponded 3 days ago

Yay! We love hearing that you came away from the store with new decorating ideas - and decorations, too, of course. In addition to free ornament personalizing, we also personalize Christmas stockings with embroidery for free. We hope you'll be back again soon - and...More

Reviewed 4 days ago

I live in Florida and have not found any store close to this when it comes to Christmas. We are the king of our area when it comes to Christmas decorating and we love this store! Great friendly staff!More

Thank Tina A
JanetDonaldson, CMO at Christmas Place, responded to this reviewResponded 3 days ago

Thanks so much for taking the time to leave a review - we're so glad you found us, and have enjoyed shopping with us! You'll have to share some pictures of your Christmas decorations with us sometime, we'd love to see your style. Merry Christmas!...More

Reviewed 5 days ago

There was a beautiful Santa scene there, and a live Santa, who was very sweet. Parents are allowed to take their own photos at no charge. The free ornament personalization was a great benefit. Massive ornament choices at Christmas Place.

Thank Beverly J
JanetDonaldson, CMO at Christmas Place, responded to this reviewResponded 3 days ago

Santa loves getting to meet the children year round! Thank you for bringing your kids to meet him. We hope you found some special ornaments to make your Christmas more memorable this year! Merry Christmas! ~Janet Donaldson

Reviewed 1 week ago via mobile

My wife enjoys Christmas shops so we went. She liked it a lot. Use the coupon in the tourist booklets for a free ornament.

Thank Bill72476
JanetDonaldson, CMO at Christmas Place, responded to this reviewResponded 1 week ago

Terrific! We're glad you found us and your wife enjoyed looking and shopping! Hope you'll visit again any time you are in Pigeon Forge. Merry Christmas! ~Janet Donaldson

Reviewed 1 week ago via mobile

We enjoyed walking around the store. Everyone was friendly and the trees are beautiful. However, everything is overpriced. We did leave with some personalized ornaments that are adorable. The woman who personalized them was so friendly, and chatting with her was the best part of...More

Thank Tressa S
JanetDonaldson, CMO at Christmas Place, responded to this reviewResponded 1 week ago

We are delighted to be a source of Christmas decorating ideas for you here at Christmas Place! It is our pleasure to be able to display so many different styles and design ideas to guests. We're sorry you feel the pricing is too high; we...More

Reviewed 2 weeks ago via mobile

Santa was there which made our entire trip!! Staff was helpful, but not very friendly. Almost acting as loss prevention staff or monitors to minimize theft. Strange feeling.More

Thank Shellie H
JanetDonaldson, CMO at Christmas Place, responded to this reviewResponded 2 weeks ago

Oh, no! No kidding, but on <Monday> we were talking at our morning Elf Rally about working on area sales goals, and I said "please be helpful, but don't stalk anyone for sales, because I'll hear about it on TripAdvisor!" I'm so sorry that you...More

Reviewed 2 weeks ago via mobile

The fudge and food we got at the one snack shop was fresh and delicious! Staff was very helpful and friendly. My husband loved the homemade chicken salad. They have pretzels, nachos, hot dogs and some other snack items as well. Fudge samples provided before...More

Thank Rebecca M
JanetDonaldson, CMO at Christmas Place, responded to this reviewResponded 2 weeks ago

Thank you for coming to shop, and for taking the time to share about your experience at Christmas Place! We make our fudge and chicken salad on-site, along with several other goodies (candied and caramel apples, fudge pops, and sometimes my personal favorite, Ritz crakers...More

Reviewed 2 weeks ago

We have been a few different Christmas shops, and this is one of the nicer ones. Staff on the floor to help direct customers. Beautiful displays. Many prices are very reasonable. We found some excellent buys. This is a wonderful place to browse.

Thank O5722CEvirginiam
Nearby
Nearby Restaurants
Pigeon Forge Deli
806 reviews
.44 km away
Blue Moose Burgers & Wings
1,975 reviews
.26 km away
Cracker Barrel
1,000 reviews
.61 km away
Bullfish Grill
2,586 reviews
.19 km away
Nearby Attractions
MagiQuest
1,159 reviews
.20 km away
Tomb Egyptian Adventure
1,211 reviews
.43 km away
Elvis Presley Museum
151 reviews
.38 km away
Master's Editions Gallery of Light
44 reviews
.38 km away
Ask a question
Questions & Answers
gcjhss
28 May 2017|
AnswerShow all 6 answers
Response from JanetDonaldson | Property representative |
Santa is here on Friday from 1 to 6 p.m., and 10 a.m. to 6 p.m. on Saturday and Sunday. Later in the year, he'll be here 5 days a week! We have another Santa who works year round at our hotel, and he entertains our... More
1
Vote
gcjhss
28 May 2017|
AnswerShow all 5 answers
Response from DrMarc9491 | Reviewed this property |
Hello GC, hope that this note finds all things going well. As for your question about Santa.. He is at the Christmas Place year round. He is there Friday (1-6), Saturday (10-6) and Sunday (10-4) however keep in mind that... More
1
Vote
JessieJenkins
11 November 2016|
AnswerShow all 3 answers
Response from JanetDonaldson | Property representative |
Christmas Place carries Baldwin Brass ornaments - you'll find them on our website, too - christmasplace - this nutty site will not allow us to put a link in our message, but you know what to type on either side of our name... More
1
Vote