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Welsh Mountain Zoo

Features Animals
Colwyn Bay LL28 5UY, Wales
+44 1492 532938
Website
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Review Highlights
Compact zoo

We loved the zoo. There were plenty of animals to see and the views are fantastic, especially from... read more

Reviewed 4 days ago
Sarah J
,
Warrington, United Kingdom
via mobile
Waste of money and time

Went to visit the zoo and paid full price to get in. Once inside we found lots of empty enclosures... read more

Reviewed 6 days ago
Bek W
via mobile
Read all 1,546 reviews
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Overview
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This conservation zoo has a wide range of rare and endangered animals from around the world.
  • Excellent44%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“sea lions” (205 reviews)
“penguin parade” (89 reviews)
Closed Now
All hours
Hours Today: 09:30 - 18:00
Suggested Duration: 1-2 hours
LOCATION
Colwyn Bay LL28 5UY, Wales
CONTACT
Website
+44 1492 532938
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Reviews (1,546)
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1 - 10 of 1,541 reviews

Reviewed 4 days ago via mobile

We loved the zoo. There were plenty of animals to see and the views are fantastic, especially from the penguin cafe. Would recommend dressing up warm as it was quite blustery at points. You will need some stamina if visiting with a pushchair as it...More

Thank Sarah J
Reviewed 6 days ago via mobile

Went to visit the zoo and paid full price to get in. Once inside we found lots of empty enclosures and signs telling us they were empty while awaiting new animals. We spent all over an hour and half there. I complained by email to...More

Thank Bek W
W M Z, Public Relations Manager at Welsh Mountain Zoo, responded to this reviewResponded 3 days ago

Thanks for your comments. We’re always happy to see comments from our visitors, whether with praise and support or with constructive criticism. All opinions are read and taken on board as part of our performance appraisal and are viewed alongside the professional, expert assessments made...More

Reviewed 1 week ago

As university students with backgrounds in animal behaviour, we were appalled at the state in which the animals here were kept. The snow leopard enclosure in particular was, in a word, disgusting. If a zoo is unable to provide adequately sized enclosures, it should not...More

Thank Jasmine S
W M Z, Public Relations Manager at Welsh Mountain Zoo, responded to this reviewResponded 5 days ago

Thanks for your comments. We’re always happy to see comments from our visitors, whether with praise and support or with constructive criticism. All opinions are read and taken on board as part of our performance appraisal and are viewed alongside the professional, expert assessments made...More

Reviewed 2 weeks ago

What a great day out we had here recently and saw many interesting animals who appeared to be quite happy in their various houses and paddocksp

Thank seawolf179
Reviewed 2 weeks ago via mobile

Zoo is very spread out, if planning on taking young children and especially a pushchair it is very hilly in parts and can be difficult. Zoo is expensive for what it is and food is also expensive as well as rude staff in the treetop...More

Thank cy9315
W M Z, Public Relations Manager at Welsh Mountain Zoo, responded to this reviewResponded 5 days ago

Thanks for your comments. We’re always happy to see comments from our visitors, whether with praise and support or with constructive criticism. All opinions are read and taken on board as part of our performance appraisal and are viewed alongside the professional, expert assessments made...More

Reviewed 2 weeks ago via mobile

Most of the enclosures were empty and ones that weren't you couldn't see the animals as they were all hiding. Footpaths were covered in leaves and mud making them hard to navigate. Map was useless. Path next to deer and mountain goats was just a...More

Thank Courtny A
W M Z, Public Relations Manager at Welsh Mountain Zoo, responded to this reviewResponded 5 days ago

Thanks for your comments. We’re always happy to see comments from our visitors, whether with praise and support or with constructive criticism. All opinions are read and taken on board as part of our performance appraisal and are viewed alongside the professional, expert assessments made...More

Reviewed 3 weeks ago via mobile

I love this place , WE love this place. A hidden gem of a zoo in a place you wouldn't expect. I went with my 17 year old twins and 8 year old daughter . Our third visit. It's so nice , they even have...More

Thank Angela B
Reviewed 3 weeks ago via mobile

Came on Halloween and took advantage of the offer of free children dressed in Halloween outfits if with a paying adult so great value for us. Had a lovely day out. Highlight was the penguin talk and being so close to them. Brilliant. Cafe like...More

Thank Elizabeth H
Reviewed 3 weeks ago

Visited Sunday 29th Oct beautiful day with my Sister in Law and her Grand Daughter this was my first visit I was very impressed with the animals in the enclosures only missed seeing a few Brown Bear, Tiger, Otter and reptiles. The walk in the...More

Thank abbey141
Reviewed 4 weeks ago

this is a lovely little zoo be aware though the priced for tea coffee ect are pricey we paid nearly £9 for 3 coffees and it wasn't very nice the animals here are great though they have everything from parrots to penquins to meerkats everything...More

Thank dumboLiverpool
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Ask a question
Questions & Answers
JanApril2017
26 October 2017|
Answer
Response from W M Z | Property representative |
We do not allow pet dogs in the Zoo as this may endanger the welfare of the animals, but fully trained assistance dogs are permitted. If you have a guide or assistance dog please let the Zoo office know in advance of your... More
1
Vote
samplater
8 August 2017|
AnswerShow all 8 answers
Response from JasonJ88 | Reviewed this property |
Urmmm yes and no really. There are quite some hilly bits amd there is also some areas which are covered with gravel.
1
Vote
George J
9 April 2017|
AnswerShow all 3 answers
Response from Leslie B | Reviewed this property |
Sorry. no I don't. I was living in London at the time.
0
Votes