1 - 10 of 253 reviews
This was customer service at its worst from start to finish. We arrived early and as we entered the bus, there was no welcome, hello, smile or even eye contact, simply "I need ya voucher". We promptly produced it, with no thank you, she then...More
We at Memphis Best Tours would like to apologize passionately for your experience during your tour. We strive for excellence and unfortunately that is not what you received. The driver in question will be retrained on proper tour guide procedures.
We signed up for the Memphis City Tour 2 months ago. A week ago I called to advise them our hotel pick up location. I was told to be at the door at 9am. We were ready at 845, at 915 nothing, so I called...More
We do apologize for the mishap with your reservation unfortunately our computers crashed and some reservations we were not able to retrieve. We had a driver floating for that very reason to pick up someone that we may not have had on our list. We...More
We thoroughly enjoyed this tour, our guide (name forgotten) was terrific. He knew his stuff and was proud of his city. The St Jude hospital story was a great one and motivational. Had quite a few stops, all good and we learnt a lot as...More