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Caledonian Canal Visitor Centre

Open today: 09:30 - 15:30
Review Highlights
nice coffee , worth a look

Nice visitor centre with a great cafe, stopped off whilst visiting locally , child friendly too... read more

Reviewed 1 week ago
noimnotsingle
,
Norwich, United Kingdom
Breakfast

Fantastic little cafe at the back. Shame food service was quite limited The Scottish breakfast is... read more

Reviewed 3 weeks ago
angelagL419UR
via mobile
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Traveller Overview
  • Excellent29%
  • Very good53%
  • Average15%
  • Poor2%
  • Terrible1%
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About
The Caledonian Canal Centre in Fort Augustus is a world-class visitor and destination hub. The centre offers all year round facilities for visitors and locals, including information, a gift shop promoting relevant and locally sourced goods and a...more
Closed Now
Hours Today: 09:30 - 15:30
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Suggested duration: < 1 hour
Contact
Caledonian Canal Centre | Canalside, Fort Augustus PH32 4BA, Scotland
Website
+44 1463 725581
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Reviews (243)
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All reviews caledonian canal nice coffee educational experience watching the boats loch ness lovely place to stop harris tweed interesting place fun to watch worth a visit tourist trap information boards small town car park gift shop locks history
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1 - 10 of 153 reviews
Reviewed 1 week ago

Nice visitor centre with a great cafe, stopped off whilst visiting locally , child friendly too which was nice , great coffees

Date of experience: December 2018
Thank noimnotsingle
CaleCanalCentre, Guest Relations Manager at Caledonian Canal Visitor Centre, responded to this reviewResponded 6 days ago

Dear noimnotsingle, Thanks very much for your positive feedback. We are happy you enjoyed our coffee and liked our child friendly cafe. Kind regards, The Caledonian Canal Centre Team

Reviewed 3 weeks ago via mobile

Fantastic little cafe at the back. Shame food service was quite limited The Scottish breakfast is excellent value for money and extremely well made with lovely ingredients This is without black pudding and haggis

Date of experience: December 2018
Thank angelagL419UR
CaleCanalCentre, Visitor Experience Coordinator at Caledonian Canal Visitor Centre, responded to this reviewResponded 3 weeks ago

Dear angelagL419UR, Thank you for your lovely review. We are happy you enjoyed our full Scottish breakfast. Kind regards

Reviewed 27 November 2018

The Caledonian Canal Visitor Centre is certainly for visitors, but it offers little information of value and lots of other things. You can stuff and you can eat and you can have a look at some interesting objects. We preferred to just have a quick...More

Date of experience: September 2018
Thank Dimitris L
ScottishCanals, Visitor Experience Coordinator at Caledonian Canal Visitor Centre, responded to this reviewResponded 15 December 2018

Dear Dimitris, First of all thank you for your review. We are sorry to hear that your visit did not meet your expectations. The centre has been designed with the interpretative content wrapped around the entire building, so that visitors can learn about the heritage...More

Reviewed 17 November 2018

The locks themselves were fun. The centre was mostly a shop along with a cafe with only a very small couple of rooms about the canal itself. Compared to other visitor centers in Scotland, it was a little disappointing.More

Date of experience: October 2018
Thank sebkayak
ScottishCanals, Visitor Experience Coordinator at Caledonian Canal Visitor Centre, responded to this reviewResponded 15 December 2018

Dear Sebkayak, First of all thank you for your review. We are sorry to hear that your visit did not meet your expectations. The centre has been designed with the interpretative content wrapped around the entire building, so that visitors can learn about the heritage...More

Reviewed 7 November 2018

We stopped here for some coffee and cake - the coffee was very good and the cake was great. Excellent service and the staff were smiling as my toddler stomped back and forth in the cafe and gift shop.

Date of experience: November 2018
Thank Kimbolanie
Reviewed 4 November 2018

Food, clothing, nick snacks and more are all to be found in this stop. The staff were super friendly too.

Date of experience: November 2018
Thank 677ScottS
Reviewed 29 October 2018

We thought this facility was lovely, modern - varied with souveniers, woollens, cafe and sweat treats. It was really inviting and we almost stayed for lunch, but the grumpy looks on all the staff's faces, particularly a scowl from the lady behind the till in...More

Date of experience: October 2018
Thank Stenvoid
ScottishCanals, Visitor Experience Coordinator at Caledonian Canal Visitor Centre, responded to this reviewResponded 15 December 2018

Dear Stenvoid, First of all thank you for your review. We are sorry to hear that your visit did not meet your expectations. We like to pride ourselves on the excellent customer service we offer our guests and have received praise for this on numerous...More

Reviewed 28 October 2018 via mobile

We stayed in the beautiful room called the Loch Lochy we were met by Ben Who was extremely polite and helpful even though it was clear he was very busy with tourists. He took the time to personally take us to the room to explain...More

Date of experience: October 2018
Thank Extraordinary788882
ScottishCanals, Visitor Experience Coordinator at Caledonian Canal Visitor Centre, responded to this reviewResponded 16 December 2018

Dear Michelle and Glenn, I just wanted to take this opportunity to thank you for this wonderful review. It is nice to hear that you had such a great time and that our staff was so helpful. Our rooms have only opened in August and...More

Reviewed 16 October 2018 via mobile

Well worth a visit if you are interested in more information about the sights and history of this amazing sight/s and location. Give it a go.

Date of experience: October 2018
Thank 646jeffreyg
Reviewed 9 October 2018

The Caledonian Canal Visitor Center is on the north side of the canal, close to the locks, and a short fun walk upstream from A82. It is a jewel with beautiful architecture and decor. It has a nice gift shop and a wonderful cafe. The...More

Date of experience: October 2018
Thank bltdjohn
ScottishCanals, Visitor Experience Coordinator at Caledonian Canal Visitor Centre, responded to this reviewResponded 16 December 2018

Dear btldjohn, We are happy that you enjoyed your visit to the Caledonian Canal Centre. As a visitor centre that has just opened in May 2018, we always love hearing feedback from our visitors and aim to improve every day and be the best. Great...More

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Questions & Answers
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robbiemactours
11 August 2018|
AnswerShow all 2 answers
Response from Sfrantz | Reviewed this property |
Park at the gas station just north of the canal as you're coming into Fort Augustus, it will be obvious as there is a huge parking lot there. Then walk two minutes south on the road and you are at the canal. Don't try to... More
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