I visited this hotel last weekend and while the staff were accommodating and very pleasant, the hotel was anything but. The standards of cleanliness and attention to detail were so bad. I was given a twin room initially. The headboard was broken on the bed, the lampshade was battered and dirty and the door to the bathroom was covered in dirty fingerprints. I asked to be moved. The next room wasn’t much better. I had to clean the remote control as it was filthy. Bathroom door also covered in dirty fingerprints. The tv was not working. I visited the pool and spa. The changing rooms are not clean, the pool area is not clean. This hotel is situated in a wonderful location and it has wonderful potential but it needs a deep clean, new paint, new beds and more staff to offer a good housekeeping service. Basically it needs a complete overhaul. Very disappointing

To some extent this is a lovely place. I had a great view over the harbour. My room was twin bedded and I paid quite a substantial single room. supplement. There was just one lift and then there were three steps down to the room. The bathroom consisted of a toilet, a sink and a shower. The shower head was not detachable. There was no bath mat and there were no grab rails. For my purposes it was therefore unusable. There was no wifi but there was a TV, albeit on the small side. There was tea/coffee making facilities. Most nights I could hear people on the benches outside the bar until quite late but otherwise it wa reasonable quiet. The food was generally pretty good altough choices were limited. One night though they served gammon and pineapple. The gammon was over-cooked and in some cases totally burnt. The mashed potatoe it was served on was merely warm rather than hot. The staff were generally very amenable but service was sometimes rather slow. The location is perfect. I just wish the facilities had been better.