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Chattanooga Visitor Center

Certificate of Excellence
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Address: 215 Broad St, Shuttle Park North Breezeway, Chattanooga, TN 37402-1010
Phone Number:
+1 800-322-3344
10:00 - 17:00
Open now
See all hours
Sun - Sat 10:00 - 17:00

Our Visitors Center is located in the Shuttle Park North Breezeway, 215...

Our Visitors Center is located in the Shuttle Park North Breezeway, 215 Broad Street, Chattanooga, TN 37402. Open 7 days/wk from 10am to 5pm EST weather permitting.

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TripAdvisor Reviewer Highlights

Read all 171 reviews
Visitor rating
  • 110
  • 32
    Very good
  • 12
  • 5
  • 11
Definitely a must stop

If you're planning to visit Chattanooga, you have to stop here first and devise a game plan. The staff is extremely friendly and helpful. They offer ideas on what and how to see... read more

Reviewed 27 October 2016
Fair Play, South Carolina
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171 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Fair Play, South Carolina
Level Contributor
165 reviews
75 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
Reviewed 27 October 2016

If you're planning to visit Chattanooga, you have to stop here first and devise a game plan. The staff is extremely friendly and helpful. They offer ideas on what and how to see the local sights and attractions. Take the free bus to travel all over the city.

Columbus, Georgia
Level Contributor
17 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

Not to much to see. You have to pay for parking and very noisy because a lot of traffic. I did get nothing out of it.

Thank 931simonek
Tipp City, Ohio
Level Contributor
16 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016

There was a gentleman there that helped by showing us wehre things were on the map and giving us the correct brochures and coupons. Jump on the free trolleys here.

Thank kredlady77
Birmingham, AL
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016

You have to look for this but they are helpful with the maps and it is also the start of the free electric shuttle that goes up to the Chattanooga Choo Choo with frequent stops along the way.

Thank bobbibama
Level Contributor
60 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
Reviewed 8 September 2016

I can't say enough about the great people who work the booths and drive the free shuttle. They were so wonderful in helping me get around town. The drivers were very friendly and alerted you to your stop ahead. Runs on time and really goes the distance for great customer service.

Thank pemeigh
The Villages, Florida
Level Contributor
26 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed 3 September 2016

We didn't even know this existed, and found it by chance when we were walking several blocks from our hotel to the Riverfront. There was no large sign, maybe only a "sandwich board" easel on the sidewalk. We went inside the open-air building to check it out. As other recent comments state, it is rather disappointing. However, the staff is... More 

Thank Travelers36
Level Contributor
90 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 14 August 2016

We had to disembark the free shuttle here and ended up finding out a lot of useful information from the very knowledgeable and very nice guides. Walked to lunch and the aquarium from here and then caught the free shuttle back to our hotel. This isn't an air-conditioned place but an open ended tunnel for the shuttles. There are rest... More 

Thank WillisFam
Jacksonville, Florida
Level Contributor
7 reviews
6 attraction reviews
Reviewed 30 July 2016

We were looking for the visitor center in Chattanooga, and then realized that it was this tiny stand under a building. They still had brochures and even the shuttle outside, but it wasn't the same. They got replaced by a rock climbing place with no AC.

Thank kelseyelise7
Jacksonville, Florida
Level Contributor
9 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 29 July 2016

We were so surprised and disappointed when we stumbled on this, because instead of being huge and inside a building, it was a little booth outside by the free shuttle stop. Still had brochures, and a person to talk to, just was a big letdown.

Thank Molly K
Guaynabo, Puerto Rico
Level Contributor
282 reviews
133 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 20 July 2016

Got lost in the city and the staff at the visitor center help us a lot . there is also a stop of the trolley just in front of them. Great job.

Thank luis g

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chattanooga Visitor Center and other visitors
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Questions? Get answers from Chattanooga Visitor Center staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?