We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

No1 Lounge

Heathrow Airport | Terminal 3, follow signs for Lounge F, Hounslow TW6 2GB, England
+44 20 3283 8449
Website
Share
Save
Review Highlights
Nice Lounge

We enjoyed a good respite at this lounge after a long flight. Welcoming staff, and we were able to... read more

Reviewed 3 days ago
Atlantis_514
,
Everett, Washington
Good lounge with friendly staff

Received an invite to the lounge as part of our holiday. Was apprehensive after reading the bad... read more

Reviewed 6 days ago
Chippyalfienia
,
gloucester
via mobile
Read all 221 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
Offering an unrivalled range of services, including spa treatments and pod bedrooms, our award-winning No1 lounge in Heathrow allows you to take control of your pre-flight experience.
  • Excellent22%
  • Very good35%
  • Average16%
  • Poor13%
  • Terrible14%
Travellers talk about
Open Now
Hours
Hours Today: 04:30 - 22:30
LOCATION
Heathrow Airport | Terminal 3, follow signs for Lounge F, Hounslow TW6 2GB, England
This attraction is at Heathrow Airport (after security)
CONTACT
Website
+44 20 3283 8449
Write a ReviewReviews (221)
Traveller rating
Traveller type
Time of year
Language
  • More languages
All reviews
"beans on toast"
in 8 reviews
"nice lounge"
in 8 reviews
"complimentary food"
in 4 reviews
"heathrow terminal"
in 6 reviews
"comfortable place to wait"
in 2 reviews
"comfortable sofas"
in 2 reviews
"clean bathroom"
in 2 reviews
"buffet table"
in 2 reviews
"flight delayed"
in 2 reviews
"cooked food"
in 2 reviews
"free bar"
in 2 reviews
"glass of champagne"
in 2 reviews
"the hustle and bustle"
in 4 reviews
"full bar"
in 4 reviews
"plenty of choice"
in 3 reviews
"spa treatments"
in 3 reviews
"free wifi"
in 6 reviews
Filter

1 - 10 of 212 reviews

Reviewed 3 days ago

We enjoyed a good respite at this lounge after a long flight. Welcoming staff, and we were able to get right into the showers which was included in the price of the Lounge Pass. My only complaint was that there was not enough ventilation in...More

1  Thank Atlantis_514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

Received an invite to the lounge as part of our holiday. Was apprehensive after reading the bad reviews on here. But was an enjoyable experience. On arrival we checked in too early (3 hours). The manager ( I think) apologised and informed us that we...More

Thank Chippyalfienia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

After reading the reviews, me and my partner were a little unsure about booking an airport lounge (all of the lounges at heathrow appear to have mixed reviews). We're so glad we chose No1! It was fantastic; food was lovely (I'd recommend the curry and...More

Thank Anna1023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 weeks ago via mobile

Politely greeted and welcomed into the lounge - that was fine. Entrance was tucked away near a dank stairwell. Was given a “complimentary menu” which I later learned was to exchange in for one food item - I went for the small and overly salted...More

4  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
No1_GuestRelations, Guest Relations Manager at No1 Lounge, responded to this reviewResponded 6 days ago

We offer our guests the opportunity to choose a dish from the kitchen, in addition to helping themselves to our self-service pantry table which includes, soups, bar snacks, handmade cakes and fruit. Our menu is available to consult prior to travel via our website, however...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Was fairly disappointed to be honest I had pre booked so had an no issue going in, even though it was really full with hardly any seats. You order one meal from the bar which was quite nice (fish finger sandwich) and it came back...More

1  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

I wrote a review back in February, when I visited, but it seems that it was deleted. Perhaps my being unhappy with the service I received was a reason for someone to have it removed. Anyway, it was very busy, there were insufficient seats for...More

2  Thank the_man_of_lard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
No1_GuestRelations, Guest Relations Manager at No1 Lounge, responded to this reviewResponded 6 days ago

Thanks for sharing your review. We welcome children of all ages and in the periods leading up to school holidays we do see an increase in children using the lounge, however we encourage parents to supervise their children at all times. We do have zones...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

It’s basically a glorified quiet area of any airport. The drinks are obviously good, and good value. Food on the other hand was really simple, and very very small portions. The choice for breakfast is a small bacon bap, beans on toast or some grilled...More

Thank Tristian13Griffiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
No1_GuestRelations, Guest Relations Manager at No1 Lounge, responded to this reviewResponded 2 weeks ago

We offer our guests the opportunity to choose from a range of dishes from the kitchen, including our bacon roll, in addition to helping themselves to cereal, pastries, greek yoghurt, porridge and fruit salad, however we are sorry to hear if this was not too...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Was kindly greeted at the front desk as we had pre booked. I noticed that some people were taken to seats and some wasnt. The bar person was serving on his own which to be fair he controlled it well.This is my re view goes...More

2  Thank 66secret
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
No1_GuestRelations, Guest Relations Manager at No1 Lounge, responded to this reviewResponded 2 weeks ago

We monitor all reviews and use all feedback to ensure that we are making improvements to our service in the areas that are most important to our guests and we will ensure your comments are fed back to the lounge team and looked into.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This is an ideal place to chill out before flying off. You are handed a menu on check in which you give to the bar staff when ordering your meal. Plenty of soup, fruit, nibbles, soft drinks and free drinks available too. Plenty of charging...More

Thank Ian g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
No1_GuestRelations, Guest Relations Manager at No1 Lounge, responded to this reviewResponded 2 weeks ago

Thanks for sharing your review Ian - it's great to hear you enjoyed your time in the lounge, and we hope to welcome you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Well this was given to us for free as part of our booking with virgin however it was hot and hugely busy. It was a struggle to find somewhere to sit. We couldn’t wait to get out of there. Food and drink was ok but...More

2  Thank Meloney B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 31 hotels in Hounslow
Leonardo Hotel London Heathrow Airport
1,970 reviews
1.30 km away
YOTELAIR London Heathrow Airport
1,782 reviews
1.41 km away
Hyatt Place London Heathrow Airport
3,413 reviews
1.47 km away
Ibis Styles London Heathrow Airport
730 reviews
1.53 km away
Nearby Restaurants
Virgin Atlantic Clubhouse
563 reviews
.08 km away
Strada
440 reviews
.10 km away
Pret A Manger
165 reviews
.58 km away
The Gorgeous Kitchen
352 reviews
.81 km away
Nearby Attractions
London Heathrow Cars
18 reviews
2.41 km away
The Great Barn
10 reviews
2.48 km away
Jump Giants
86 reviews
3.62 km away
Pegasus Health Spa
20 reviews
1.84 km away
Ask a question
Questions & Answers
AAGrille
21 July 2018|
AnswerShow all 4 answers
Response from nymira | Reviewed this property |
Yes. It is convenient to Virgin's international flights as long as you are careful to check the departure times in case they change. On my visit to the lounge, I flew in to Heathrow from New York and then out from LHR to... More
0
Votes
Buxtonworld
6 July 2018|
AnswerShow all 2 answers
Response from nymira | Reviewed this property |
I didn't see a separate reserved seating area for Garuda customers, but contacting the airline directly is your best bet if it's important to know whether a separate area is provided at this time.
1
Vote
Buxtonworld
6 July 2018|
AnswerShow all 2 answers
Response from amcmonagle | Reviewed this property |
There are areas that are closed of with reserved signs (like private rooms) so I assume this is what is used for Garuda
1
Vote