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No1 Lounge

Closed Now: 04:30 - 22:30
Open today: 04:30 - 22:30
Review Highlights
Disappointing range of food for the price

I have been been to several lounges either paid or through upgrades and this was the most... read more

Reviewed 3 weeks ago
screamqueen
,
scotland
Great!

I’m confused about the negative reviews. We spent some time in this lounge on 19/1 after... read more

Reviewed today
Rachel1807
,
Bristol, United Kingdom
via mobile
Read all 308 reviews
114
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Traveller Overview
  • Excellent22%
  • Very good33%
  • Average17%
  • Poor12%
  • Terrible16%
Travellers talk about
About
Offering an unrivalled range of services, including spa treatments and pod bedrooms, our award-winning No1 lounge in Heathrow allows you to take control of your pre-flight experience.
Closed Now
Hours Today: 04:30 - 22:30
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Contact
Heathrow Airport | Terminal 3, follow signs for Lounge F, Hounslow TW6 2GB, England
This attraction is at Heathrow Airport
Website
+44 20 3283 8449
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Reviews (308)
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68
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LanguageEnglish
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68
89
52
36
50
Show reviews that mention
All reviews cooked food order hot food plenty of choice bacon sandwich hour layover in heathrow chocolate brownie nice lounge tea and coffee spa treatments complimentary drinks full bar chicken panang on arrival service was excellent the hustle and bustle pre flight long layover
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1 - 10 of 295 reviews
Reviewed today via mobile

I’m confused about the negative reviews. We spent some time in this lounge on 19/1 after pre-booking (they let us in early too). Plenty of seating and very clean. Ok, maybe not masses of choice with food and the portions are a bit on the...More

Date of experience: January 2019
Thank Rachel1807
Reviewed 2 days ago via mobile

Very poor, no where to sit as passengers using seats as beds to sleep on and took up all the room, staff unhelpful with this matter. Food is average, nothing to sing and dance about, no departure board visible £20 is all I would've paid....More

Date of experience: January 2019
Thank MarieP1350
Reviewed 1 week ago via mobile

I use these lounges a lot and this one isn’t great , the seating and stuff is fine , but the food is poor , a breakfast bacon roll was in fact a piece of bacon that was cooked a long time ago and in...More

Date of experience: January 2019
Thank johnageorge
Reviewed 1 week ago via mobile

Rightly or wrongly, I often judge places by the standard of coffee they serve. This place serves coffee from a douwe egberts machine, which basically just dispenses instant coffee. A bean-to-cup machine would be so much nicer. Some vegan menu options, but small portions, and...More

Date of experience: January 2019
Thank Craig R
Reviewed 2 weeks ago via mobile

Booked the no1 champagne what a waste of money that was, we couldn't get a seat, told we were only allowed one thing off this menu, complete crap, paid ,£72 for 2 adults never again, luxury far from it. Totally shocked.

Date of experience: January 2019
1  Thank Tracey K
Reviewed 2 weeks ago via mobile

I booked the lounge online for £32 which was great value. The lounge is comfortable and although busy was quite pleasant. The drinks were good, you can have wine, prosecco, beer or spirits . You can order hot food and there is a cold buffet...More

Date of experience: January 2019
1  Thank M2976SKdebbieb
Reviewed 2 weeks ago via mobile

This is a joke £32 each for what can only be sample food it was rubbish more like 1 year old baby portion and food bland service slow never again better of paying in airport bar

Date of experience: December 2018
Thank KevinQ982
Reviewed 3 weeks ago

I have been been to several lounges either paid or through upgrades and this was the most disappointing. My partner had a fish finger sandwich and I had chicken curry. Small portions , food was tasty enough. Staff were quite busy and did not always...More

Date of experience: December 2018
1  Thank screamqueen
Reviewed 3 weeks ago

I thought it would be easier to paste a copy of my complaint.. .I would like to contact you in relation to my Airport Lounge visit on Wednesday 26th December at approximately 16:55. I had been travelling from Manchester and was transiting through London Heathrow...More

Date of experience: December 2018
4  Thank James S
Reviewed 3 weeks ago via mobile

I get access to this lounge via my bank account (at an additional cost), not sure I'll both again. Got turn away as the lounge was full!!!!!!!!!

Date of experience: December 2018
3  Thank Paul J
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Questions & Answers
Ask a question
Katharina C
18 September 2018|
AnswerShow all 4 answers
Response from OliverE122 | Reviewed this property |
No - I was told they were an additional £10 with Priority Pass or £30 without
0
Votes
payben
30 August 2018|
AnswerShow all 4 answers
Response from qmilton | Reviewed this property |
All above is true, i just rented a room at Sofitel, it did not take too long in customs and as mentioned above, you have to go through security anyway.
0
Votes
AAGrille
21 July 2018|
AnswerShow all 4 answers
Response from nymira | Reviewed this property |
Yes. It is convenient to Virgin's international flights as long as you are careful to check the departure times in case they change. On my visit to the lounge, I flew in to Heathrow from New York and then out from LHR to... More
0
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