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Club Aspire Lounge

Closed Now: 05:30 - 22:30
Open today: 05:30 - 22:30
Review Highlights
Amazing pay on entry lounge

Due to circumstances outside my control, I was at Heathrow t3 approximately 6 hours early, but... read more

Reviewed 5 days ago
Marcalli1
,
Youngstown, Ohio
via mobile
Relief in early morning

I am travelling from London to Karachi and thought that Emirates allows its silver members to use... read more

Reviewed 5 days ago
203muhammada
,
Karachi, Pakistan
via mobile
Read all 557 reviews
95
All photos (95)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent49%
  • Very good26%
  • Average10%
  • Poor8%
  • Terrible7%
Travellers talk about
“aspire lounge”(56 reviews)
“friendly staff”(31 reviews)
About
Club Aspire at London Heathrow Terminal 3 is a brand new lounge for 2016, with a comprehensive and complimentary Food and Drink Menu, award-winning Bliss-Spa, and dedicated business and rest zones. Whatever your reason for travel, and wherever you...more
Closed Now
Hours Today: 05:30 - 22:30
See all hours
Suggested duration: 2-3 hours
Contact
| Terminal 3, near Gate 9, Hounslow, England
This attraction is at Heathrow Airport
Website
+44 161 694 7220
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Reviews (557)
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543 results
Traveller rating
256
142
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LanguageEnglish
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256
142
58
47
40
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All reviews aspire lounge friendly staff excellent service philippine airlines arroz caldo food and drinks front desk salad long flight nice place to relax quiet zone nice food free wifi between flights hour layover pre flight charging points
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1 - 10 of 543 reviews
Reviewed 5 days ago via mobile

Due to circumstances outside my control, I was at Heathrow t3 approximately 6 hours early, but because it was 7 am on a Sunday, and my carry on was heavy, I decided to stay in the airport. I have heard rumors about the lounges being...More

Date of experience: January 2019
Thank Marcalli1
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded today

Dear Guest, Thank you for taking the time to review us here at Heathrow. It was a pleasure to host you within the lounge. It is great to hear you enjoyed the lounge itself and the facilities on offer, I will be sure to pass...More

Reviewed 5 days ago via mobile

I am travelling from London to Karachi and thought that Emirates allows its silver members to use their Lounge here too like in Dubai but wasn’t the case. Have stayed up since 3am, I wasn’t very happy to know this and here comes a sigh...More

Date of experience: January 2019
1  Thank 203muhammada
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded today

Dear Guest, Thank you for taking the time to review us here at Aspire. It was a pleasure to host you in the lounge, it is lovely to hear you were welcomed with such a friendly manner and I will certainly pass this onto the...More

Reviewed 1 week ago

We have this facility via our Bank Account and find these to be one of the best, even better than the lounges offered by an airline Company, as there is a wide choice of hot dishes and alcoholic beverages. Sometimes there is a wait to...More

Date of experience: February 2018
Thank I9317NIbilld
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded today

Dear Guest, Thank you for taking the time to review us here at Aspire, it was honestly a pleasure to host you within the lounge. It is great to hear you enjoyed the service on the day as well as the food and drink offering....More

Reviewed 1 week ago via mobile

Visited this lounge as we are usually pleased with the quality of Aspire lounges. This one is very disappointing, is quite cramped and is looking very tired. On trying to order some drinks they had run out of the draught lager and had no tonics...More

Date of experience: November 2018
Thank andrewwW1152XR
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded today

Dear Andrew, Thank you for taking the time to review us here at Aspire. I am sorry to hear that on this occasion you did not enjoy your stay with us. Although we ran out of the draught beer, there is 3 different bottled beer...More

Reviewed 2 weeks ago

Compared to other lounges located at airports as busy and large as Heathrow, this is a small but worthy lounge. They offer a variety of services beyond the waiting area and free snack buffet and bar, and the staff is friendly and helpful, especially Joanna,...More

Date of experience: January 2019
1  Thank Roadwarrior702506
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded today

Dear Guest, Thank you for taking the time to review us here at Aspire. It was great to welcome you into the lounge. I am pleased to hear you enjoyed the lounge facilities itself as well as the food and drink on offer. I will...More

Reviewed 2 weeks ago

Very disappointing although we had priority passes were not admitted the reason was they had bookings coming through and therefore no spaces. Absolutely ridiculous as there was plenty of room and empty chairs. They asked us to come back in an hour which is completely...More

Date of experience: December 2018
Thank Mike D
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 2 weeks ago

Dear Mike, Thank you for taking the time to review us here at Aspire. As per the terms and conditions with your pass provider , your lounge access is subject to availability and although there may appear to be spaces within the lounge those guests...More

Reviewed 2 weeks ago via mobile

Excellent service, ladies on reception really helpful.lounge was really relaxing and clean and quite.More

Date of experience: December 2018
Thank Andrew0407
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 2 weeks ago

Dear Andrew, Thank you for taking the time to review us here at Aspire, it was a pleasure to host you within the lounge. Great to hear you enjoyed the service on the day and I will certainly pass your comments onto the staff. We...More

Reviewed 2 weeks ago

We booked in advance on a busy day. It was expensive and very disappointing. The lounge is old and tired. There was no wifi so we had to sit in a corridor outside to use the airports own free wifi. The food was poor, pale...More

Date of experience: December 2018
Thank Travel682
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded today

Dear Guest, Thank you for taking the time to review us here at Aspire, I am sorry to hear you did not enjoy your stay with us on this occasion. There was an incident with the Christmas Tree, don't worry no decorations were hurt in...More

Reviewed 2 weeks ago via mobile

Sitting here at the moment - only saving grace is Moretti on tap! Food - two pitiful pastas and some sort of rice dish - without taste. Cakes - generally an empty plate having to wait to be replenished! Crackers and cheese cubes a la...More

Date of experience: December 2018
Thank patm759
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded today

Dear Pat, Thank you for taking the time tor review us here at Aspire. I am sorry to hear you did not enjoy your stay with us on this occasion, our food menu is usually a great hit with out guests especially our winter menu....More

Reviewed 3 weeks ago via mobile

So disappointed. We signed up for a lounge club membership through Amex so that we could use the lounge in Heathrow to start our honeymoon. We arrived and were told they weren’t allowing anyone with a lounge membership in, only guests who had pre-booked and...More

Date of experience: December 2018
Thank 403gemmab
StaceyAspireLounges1, Public Relations Manager at Club Aspire Lounge, responded to this reviewResponded 2 weeks ago

Dear Gemma, Thank you for taking the time to review us. I am sorry to hear that you did not enter the lounge on this occasion, lounge access with your pass is subject to availability and available to see in your terms and conditions. Alternatively...More

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Questions & Answers
Ask a question
Tan71
5 August 2018|
AnswerShow all 3 answers
Response from DelhiGhumakkar | Reviewed this property |
It is always a good idea to pre-book. But they do not take pre bookings for the Priority Pass members.
0
Votes
vicjayhay
28 April 2018|
Answer
Response from Kerrywitsend |
Don't bother you'll probably get dried out pasta if you're lucky enough to see a full dish.
0
Votes
James B
18 March 2018|
AnswerShow all 3 answers
Response from StaceyAspireLounges1 | Property representative |
Hi There, All toiletries, towels & use of hair dryers are available when you purchase shower use at the Lounge.
0
Votes