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Spa at the Hotel Hershey

Certificate of Excellence
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Address: 100 Hotel Rd, Hershey, PA 17033-9507
Phone Number:
+1 717-520-5888

TripAdvisor Reviewer Highlights

Read all 345 reviews
Visitor rating
  • 208
  • 67
    Very good
  • 35
  • 17
  • 17
Chocolate Spa Heaven!!!

We went on a Thursday to visit the Hershey Spa. I went with my sister, best friend & her sister to celebrate two birthdays. Overall the experience was lovely. This was the first... read more

4 of 5 bubblesReviewed 1 week ago
via mobile
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345 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We went on a Thursday to visit the Hershey Spa. I went with my sister, best friend & her sister to celebrate two birthdays. Overall the experience was lovely. This was the first visit for all of us. It was very crowded so the seating areas seemed to be pretty full. I did also think it was different than some... More 

Thank MarylandDivaTraveler
Philadelphia, Pennsylvania
Level Contributor
231 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
1 of 5 bubbles Reviewed 7 December 2016

I recently had a massage at the spa @ Hotel Hershey- I was excited as I heard some good stories - however my experience fell far from expectations- I had a really bad experience with my masseuse and I will leave his name out b/c its not personal- however I sent an email to the spa so they would be... More 

3 Thank Brittany322
HersheyResorts, Manager at Spa at the Hotel Hershey, responded to this review

Dear Brittany322. Thank you for your feedback. I sincerely apologize that your recent experience was a disappointing one and would welcome an opportunity to further discuss your feedback with you. Please reach out to me directly at your earliest convenience. Best regards, Robynn Cyr Spa Sales Manager RMCyr@HersheyPA.com More 

Level Contributor
29 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 6 December 2016 via mobile

Visited the spa for a 50th birthday celebration. The staff is extremely friendly, and offers lots of details and instruction. The spa services were good but not spectacular, especially for the price that they charge for services.

Philadelphia, Pennsylvania
Level Contributor
26 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 5 December 2016 via mobile

A few times over the years I have treated myself and others to spa treatments here. I have had massages, enjoyed the Oasis lunch, swam in the indoor pool and hot tub. Those I have treated have also had treatments consisting of massages, hydro-therapy, and pedicures. They've also taken advantage of the pool and hot tub. The pool area appeared... More 

6 Thank Star S
Towaco, New Jersey
Level Contributor
27 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 December 2016 via mobile

We love the Hershey Spa! The price is on the high side but it's sort of about the whole experience! It's great for a girls getaway and total relaxation. Three of us had cocoa pedicures at the same time, looking out a beautiful window. We were continually asked if we needed anything, water, tea, chocolate.... everything was explained to us... More 

1 Thank Patti C
Reading, Pennsylvania
Level Contributor
13 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 November 2016

My daughter and I recently visited the Spa at Hotel Hershey. Overall, it was a great experience. However, we were not made aware in advance of all of the amenities of which we could have taken advantage. I took the time to make advance reservations but I wasn't told that we could have had a more fulfilling experience even though... More 

2 Thank Tigerlilly652001
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 26 November 2016

A friend and I came here for her birthday and we both had the Hershey kiss package. Everyone was very pleasant and helpful. It was a very relaxing atmosphere. The spa was very busy but we never felt rushed. We could have spent the whole day there but we had additional plans that day. The massage and scrub were wonderful.... More 

Thank Happytrailstravelor
San Jose, California
Level Contributor
154 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed 14 November 2016

If you have a friend or relative who enjoys a facial in a more formal environment, this is the place to go. I picture my 70 year old Mom loving the place. The decor is vintage Ms. Hershey, maybe Victorian-ish, very floral, lots of dark wood, hushed environment, a spa staff member at every turn.

Thank TrixieBelle
Harrisburg, PA
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 31 October 2016 via mobile

Only took a tour of spa. Have been there before alone and loved all the pampering and service by staff

Thank thegraduate06
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 30 October 2016 via mobile

You go to the spa to relax, center yourself and be nurtured. Not this place. Starts with reservations- haughty and not helpful. Confused my reservations, made an error and acted like they were doing me a big favor to try to fix it. Oh well, went to the spa to enjoy anyway because I had heard how luxurious the treatments... More 

1 Thank THMPennsylvania

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?