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The Hershey Story

Certificate of Excellence
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Address: 63 West Chocolate Avenue, Hershey, PA 17033
Phone Number:
+1 717-534-8939
10:00 - 17:00
Closed now
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Sun - Sat 10:00 - 17:00

Hershey starts here! How did Milton Hershey go from bankruptcy to...

Hershey starts here! How did Milton Hershey go from bankruptcy to brilliance, transforming chocolate from a luxury to an everyday treat? How did he invent a community? Why did he give away his fortune? That's the Hershey story. Enjoy a 45-minute, hands on class in the Chocolate Lab and sample warm drinking chocolate from around the world at Tastings. Grab a delicious treat from the Pantry Café and find a unique assortment of keepsakes and chocolate at Museum Shop.

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TripAdvisor Reviewer Highlights

Read all 1,216 reviews
Visitor rating
  • 640
  • 372
    Very good
  • 145
  • 28
  • 13
Lots to learn about a man and his product

This museum is all about the man, Milton Hershey, his life, his vision, his business. Find out about his many ventures and failures, and his fantastic success with making... read more

4 of 5 bubblesReviewed 2 days ago
Wescosville, Pennsylvania
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1,216 Reviews from our TripAdvisor Community

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Showing 1,198: English reviews
Wescosville, Pennsylvania
Level Contributor
650 reviews
426 attraction reviews
common_n_attraction_reviews_1bd8 266 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

This museum is all about the man, Milton Hershey, his life, his vision, his business. Find out about his many ventures and failures, and his fantastic success with making chocolate for the public in mass quantities. Start out learning some of the jobs done in the plant around the turn of the 20th century. Then go upstairs and follow the... More 

Thank tank1050
Newark, Delaware
Level Contributor
116 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Visited Hershey for the first time with another couple who are seasoned visitors that highly recommended we tour Hershey Story. Thoroughly enjoyed our visit to this museum to Milton Hershey and learning his incredible story. Great hands-on exhibits for kids - plan to bring our grandchildren on our next visit!

Thank Staecy A
Cincinnati, Ohio
Level Contributor
209 reviews
120 attraction reviews
common_n_attraction_reviews_1bd8 102 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

The museum is really nice in terms of telling all the Hershey's story from days Milton Hershey founded the company and built the city... Not to miss they provide chocolate tasting of 6diff country sourced Cocoa's , awesome...Kids like this for sure, must visit

Thank KetanDani79
2 reviews
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Went to the Hershey Story on a nice Sunday afternoon. Wonderful experience! The staff were so nice. They were very interested in hearing our thoughts about what we saw. The hot chocolate tasting from countries around the world was yummy. Would definitely do this again.

Thank Pansamlou
Ansonia, Ohio
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 1 week ago

Made me love Hershey chocolate even more to hear the history story behind the man and his wife. So many young people helped year after year.

Thank SisandAli
Stroudsburg, Pennsylvania
Level Contributor
59 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This is an excellent family oriented museum with everything from hands-on displays to movie clips at multiple areas to panoramic displays of chronology and the chocolate making process. It is easy and fun to not only learn about chocolate, but also the fascinating history of Milton Hershey and his life.

Thank Rich809
Marlborough, Massachusetts
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We were on a vacation to Washington Dc. We stopped by just to see the Hershey Story and my kids felt like the don't want to leave. We took the tour ride which shows you everything that they make from beginning to finish. Such an amazing place to see. Try it and am sure that you will like it.

Thank Josiah I
Level Contributor
32 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I highly recommend going in December. They have extra activities for the Christmas season. Our daughters got to make chocolate ornaments and have a cotton ball snowball fight in the lobby. It is really more of a museum than anything else, so any other time of the year probably would not have been nearly as much fun for our three... More 

Thank Katie W
Level Contributor
56 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

As you walk through the exhibits in the museum, you will learn about the life of Hershey. The story covers his childhood, early Lancaster Caramels, the building of the chocolate factory and the Milton Hershey School. Various household items and factory equipment are on display. The museum is an interactive way to experience the history of this great man.

1 Thank sweetheart2u
Level Contributor
18 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 18 January 2017

I got the tickets from groupon & am glad I didn't pay full price. It was all very interesting & had some fun activities especially for kids. there is a little kid in all of us though! We did not go to the chocolate lab & unfortunately the chocolate tasting area was closed by the time we were done going... More 

2 Thank Karen O

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?