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Bought my husband and son a Segway experience through Virgin Experience in 2014!!! They cancelled by text the night before the first attempt extended it twice more over the next year as they cancelled two more bookings. Have spent the past year trying to contact...More
They cancelled my booking twice the night before. I have now been trying for nearly a year to re-book I have constantly rung several different numbers and sent so many emails I have lost count. They never answer the phone or reply to emails. After...More
My husband had vouchers for SegKind last February and we are still waiting for some sort of correspondence with this company. They now seem to have withdrawn both emails and website.
DO NOT BOOK WITH THEM!
I want my money back.......
We brought SegKind vouchers through Wowcher for a family outing so was 8 of us. Originally it took forever to even get a booking as on-line wouldn't work, their phone was never answered and their inbox to their voice mail was always full.
We love segway trips, but this company just don't do them. After booking with them last year, and getting a short notice cancellation (like everyone else), we didn't want to make a return trip to the Norfolk area. So we asked for the money back....More
I bought a Segway Rally voucher for my son's birthday. We booked the date and venue through their website. The night before we were due to attend they sent an email to say the event was cancelled. They revalidated the voucher so we could rebook....More
My partner and I attended the SegRally experience in Royston on 12 December. First of all, the site was a little difficult to find but two members of SegKind came and found us! This was my first time on a Segway so I was a...More
We were bought a Segkind voucher as a gift and we managed to make a booking online. The day before our trip it was cancelled and we received a text which was understandable but ever since May this year I have had zero response to...More
Yes it was difficult to get this experience booked and it was only after I emailed to complain that I managed to get booked in BUT it was so worth it. There was 7 in our group and none of us had done it before....More