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Champneys Henlow Spa

Coach Road | Champneys Henlow, Henlow SG16 6DB, England
+44 870 330 0300
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Review Highlights
Return visit

My friends and I went for a return visit to Henlow - not our first I might add. On arrival, we... read more

Reviewed 3 weeks ago
A S
,
London, United Kingdom
A relaxing break in a lovely setting

I've just returned from a 2 night mid-week break here and had a wonderfully relaxing time. The... read more

Reviewed 27 October 2017
Diane E
,
Hitchin, England, United Kingdom
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Overview
  • Excellent49%
  • Very good19%
  • Average18%
  • Poor5%
  • Terrible9%
Travellers talk about
LOCATION
Coach Road | Champneys Henlow, Henlow SG16 6DB, England
CONTACT
Website
+44 870 330 0300
Write a ReviewReviews (288)
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1 - 10 of 287 reviews

Reviewed 3 weeks ago

My friends and I went for a return visit to Henlow - not our first I might add. On arrival, we found that refurbishment was in progress. This had not been communicated this was going to happen when we purchased our return vouchers back in...More

1  Thank A S
Reviewed 27 October 2017

I've just returned from a 2 night mid-week break here and had a wonderfully relaxing time. The customer service prior to arrival was unfortunately very disappointing. I attempted to phone the reservations number 4 times a week before my visit to enquire about upgrades and...More

1  Thank Diane E
Reviewed 26 October 2017 via mobile

We stayed in a standard room for two nights and it was perfectly comfortable. Excellent food, great pool and lovely treatments. We’d booked on a special offer and had to change dates at the last minute after my sister was stranded in Ireland due to...More

1  Thank Lorraine M
Reviewed 21 October 2017 via mobile

I went to the hotel with my sister for a day spa. The facilities are basic and run down. Generally the hotel feels run down and dirty. The hot tub was freezing. Overall it’s very over priced for what you get. For example, on arrival...More

Thank Claire F
Reviewed 18 October 2017 via mobile

After trying online to book a spa break for my husband and I and not having much success as it didn't recognise my password. I thought it would be much better to speak to someone in person . Well I was quite amazed when I...More

1  Thank Debs01462
Reviewed 15 October 2017 via mobile

Great experience for a relaxing spa day .. my voucher was meant for Tring but for some bizarre reason I landed up at Henlow... Julie on reception was fantastic she went out of her way to be accommodating she arranged for the transfer of the...More

Thank Natasha V
Reviewed 8 October 2017 via mobile

I normally visit monthly and all other times would have given this an excellent review however on this occasion poor!!! At the time when I booked online, I was not informed of any refurbishment, so please take care when booking that you are fully aware...More

1  Thank Linda070311
Reviewed 4 October 2017

I have stayed at Champneys at Henlow many times and have until now had a great stay, it works for me and I come home feeling ready to face the world. However this time (October 2107) the resort is under going refurbishment, the lounge, the...More

2  Thank need_2_travel_m0re_
Reviewed 2 October 2017

My sister took me along with her as she was given a gift for her birthday. I went there with a bit of trepidation as I had foolishly read some of your reviews. We were pleasantly surprised by the welcome we received and the breakfast...More

Thank pdeitermann
Reviewed 18 September 2017 via mobile

Booked a day spa break for my Partner's birthday. On arrival we were advised to go into the reception area and when we had finished our light snack/breakfast to make our way downstairs to day spa reception. No one greeted us. We asked an employee...More

1  Thank lynsey w
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Questions & Answers
1018jackie
13 March 2017|
AnswerShow all 6 answers
Response from EricaT1234567 | Reviewed this property |
My husband and I really enjoyed our time there. It is a traditional spa so not full of mod cons, etc. The food was good but super healthy.
1
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Ali-Bongo14
20 February 2017|
AnswerShow all 2 answers
Response from madmichyLondon | Reviewed this property |
hI ive found out what Phusion is - its a a combination of HIIT and Pilates, alternating in the class
1
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Jaxie7
6 November 2016|
Answer
Response from georginajenkins | Reviewed this property |
My favourite rooms are the ones facing the weir where the stream falls down in a waterfall - the ducks there are very friendly! The ground floor rooms are the superior ones with a door out to a small patio. These rooms are... More
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