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Review Highlights
Exactly What You Are Looking For!

Every aspect of our experience a Maya Chan was first rate. They have an informative website and... read more

Reviewed 5 days ago
Randy S
Beautiful Place

Just like you may have read, the person that greeted us showed us pics of the seaweed issue before... read more

Reviewed 1 week ago
Duddy66
,
Tulsa
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Traveller Overview
  • Excellent91%
  • Very good6%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“floating chairs”(134 reviews)
“rum punch”(90 reviews)
“sea grass”(119 reviews)
About
Private beach resort for cruise ship passengers.
Contact
K.M. 6.5 Carretera Majahual-Xcalak, Mahahual 77940, Mexico
Website
+52 983 101 3585
Call
Reviews (1,426)
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1,394 results
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1,278
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All reviewsfloating chairsrum punchsea grassporkguacamoletaco barprivate palapasteakprivate areaday bedall you can eatwelcome drinktacossand toysbumpy ridebrought drinkscruise ship
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1 - 10 of 1,394 reviews
Reviewed 5 days ago

Every aspect of our experience a Maya Chan was first rate. They have an informative website and answer promptly for pre-visit information. They provided an email with extensive information about seagrass in the Caribbean well in advance of our visit. This kind of communication is...More

2  Thank Randy S
Reviewed 1 week ago

Just like you may have read, the person that greeted us showed us pics of the seaweed issue before we ever left and allowed us to decide if we wanted to go. The ride was just as they described, a little bumpy, but well worth...More

Thank Duddy66
Reviewed 1 week ago

We arrived in Costa Maya on the NCL Getaway. We had booked Maya Chan ahead of time. Very efficient communication when we were booking online. Great instructions as to how to find the representative outside of the private port area. We found many helpful people...More

2  Thank Janet H
Reviewed 1 week ago

Our visit in September 2018 was the 3rd time we've been to Maya Chan and we still cannot wait to go back! The service is always outstanding and the amenities and value are unbeatable. They really know how to make you feel special whether you're...More

3  Thank Emily N
Reviewed 1 week ago

We had a great day here last week! Fun, relaxed environment with excellent service - the food especially was amazing! I will say that water was REALLY brown but that's not their fault - and we were told what to expect many times (also given...More

2  Thank sullivan82
Reviewed 1 week ago

Got a cab ride there from the cruise ship - was not far and was easy on/off the beach. Was clean, pleasant and was able to rent chairs, water sports equipment and get food and drink. Wish I was still there!

Thank KZanello
Reviewed 2 weeks ago

We call this place Paradise. Food, drinks and service will exceed your expectations. We have been here 5 times and I always feel as though I have come back home

6  Thank nanasan6
Reviewed 2 weeks ago via mobile

Our family of 4 adults and 2 kids had a blast. David and his team are wonderful. They provided the best hospitality service, we never had to ask for drinks they made sure our cup got full. The food was amazing great fresh tortillas, salsa...More

3  Thank Jose T
markmayachan, Owner at Maya Chan Beach, responded to this reviewResponded 2 weeks ago

Fantastic. So glad we made your day special. It was a very beautiful day and thank you for coming and hanging out with us. Cheers.

Reviewed 3 weeks ago

Beach smelled of sewage and water was brown/muddy/rocky. I tried swimming in water but water felt filthy and unsanitary. Meanwhile, the water by the ship (NCL Getaway) was turquoise. I was told that this was the result of the mangroves/seagrass but I'm skeptical. While the...More

Thank tonyT1965AZ
markmayachan, Owner at Maya Chan Beach, responded to this reviewResponded 2 weeks ago

Thank you for coming and mentioning that our Service and Food are excellent. That is what you are reviewing. First one star for service and food. If you are skeptical, do some homework and google: Sargassum. You will then understand both our Eco system in...More

Reviewed 3 weeks ago via mobile

My wife and I spent a day with David and his team at the Maya Chan and couldn’t have been more cared for. The service is second to none. The food and drinks were incredible! The people at the resort were awesome. The scenery was...More

Thank James R
View more reviews
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Questions & Answers
Ask a question
karledqvist
22 September 2018|
Answer
Response from MayaChanBeach | Property representative |
Hola karledqvist, It’s hard to say as the sargassum seaweed is not seasonal. It can arrive at anytime. If you have any concerns you can contact us closer to your arrival date and we can send you up to date pictures of the... More
0
Votes
karledqvist
21 September 2018|
Answer
Response from MayaChanBeach | Property representative |
Hola karledqvist, We currently have little to no sargassum seaweed at Maya Chan. Please keep in mind this can change. We always do our best to clean the area. If we feel the sargassum will effect your day we will contact... More
1
Vote
Vickie G
18 September 2018|
AnswerShow all 8 answers
Response from MayaChanBeach | Property representative |
Hola Vickie G, All good snorkeling in Costa Maya is off shore at the Meso-American reef system. The reef is approximately 800 meters from shore. We do not offer a boat service at this time but your welcome to swim or kayak... More
0
Votes