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Aktun Chen

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Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
+52 984 109 2061
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US$75.71*
and up
Viator Exclusive: Coba Ruins Early Access Tour with an Archaeologist and Cenote...
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US$107.10*
and up
Tulum with Underground Cenote and Caves from Cancun
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Overview
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An underground cave with spectacular rock formations.
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“cave tour” (136 reviews)
“zip lining” (148 reviews)
“latex gloves” (8 reviews)
Closed Now
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Hours Today: 09:30 - 17:30
LOCATION
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
CONTACT
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
+52 984 109 2061
Call
Website
Write a ReviewReviews (1,229)
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1 - 10 of 792 reviews

Reviewed 3 days ago via mobile

Visited Aktun Chen on a grey, rainy, day and it was totally worth it! Excellent service by our two zip line operators Henry and Josue who made our family of 4 feel safe while still having loads of fun! We also did the cave tour...More

Thank Gill S
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded yesterday

Thank you very much for your comments This a perfect option for any kind of weather We will love to see you again in the future

Reviewed 3 days ago

We went for the ziplining but really enjoyed the cave tour. The guides were great and we learned so much about the cenotes of the Yucatan area. Nice restaurant on site made things very convenient.

Thank Christopher H
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded yesterday

Thank you very much for your comment We will line to see you again

Reviewed 1 week ago via mobile

Our group of 9 split up for activities. Some swam in the underground river. Some toured the cave. But I think the ones who zip lined had the best time. The youngest was 4 and loved it. I expected to see more animals (not in...More

2  Thank Jasmine066
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thanks a lot for your comment Actually we have 20 years running the park and that’s why we have a lot of people that come again with us 2 or 3 times We would love to see you again in the future and prove that...More

Reviewed 1 week ago

Our family visited Aktun Chen in January, 2018 and had a full day of activities. There are three activities to choose from and you can buy a ticket for any or all. The all inclusive includes lunch. We started out with a walking tour through...More

Thank rockinroad
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you very much for your comment We are glad to hear that you had a wonderful time with us We hole to see you again some day

Reviewed 2 weeks ago via mobile

Beautiful cenote! Not overcrowded at all. If you get there early like we did then you can likely enjoy the whole cenote to yourselves. The cenote is 2km from main reception area but regular mini vans shuttle you back and forth. On site there are...More

Thank louise f
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you for your comment We would love to see you again at the park and try other of our activities Regards

Reviewed 2 weeks ago

For our group of 9, including four young adults, this was a highlight of a fabulous week. We went on our own on New Years Eve day, arriving around 10 am. Hardly anyone else there so no lines anywhere. Lockers at each activity, very well...More

Thank K W
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you a lot for your comment We are really happy to hear that you spend a good time with us We would love yo see you again in the future I will share your comment with with all the staff Regards

Reviewed 2 weeks ago

Visited here as part of a tour with Cancun Tours. This was our first visit to a cenote and it did not disappoint! On arrival we were served lunch, which was tasty and there was something for us veggies. After lunch we were taken to...More

Thank CoupleAroundThWorld
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you very much for your comment We will love to see you again at the park Regards

Reviewed 2 weeks ago via mobile

Absolutely incredible place! It’s like you are in a dream! Totally worth the money that you spend to visit there!

Thank alexiasts
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you very much for your comment We will love to see you again in the future Regards

Reviewed 2 weeks ago via mobile

Swimming cenote was beautiful with bold cave formations and small fish. Also was not crowded when we went. Water is cool but pleasant, especially when the sun is shining! The park also has a small zoo with snakes, small mammals and lots of monkeys in...More

Thank anniele0
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thanks for your comment We are glad to hear that you spent a good moment with us We will love to see you again Regards

Reviewed 2 weeks ago

My daughter, her husband and I enjoyed this adventure to what has to be one of the most amazing sites on the peninsula. Jaime was our guide and his personality was just right for the occasion. He was informative and funny. We were pleasantly surprised...More

Thank Daniel B
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you very much for your comment We are rated one of the 10 most amazing underground tours according to National Geographic We will love to see you again Regards

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Ask a question
Questions & Answers
Anne-Sophie B
5 December 2017|
AnswerShow all 3 answers
Response from Lorenzo A | Property representative |
Good morning The minimum age for Zipline is 4 years 15 kilos and 1 meter That’s correct there are 3 options according to the child ability Fly alone Fly with a parent Fly with a guide We hope to see you soon at the... More
1
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Keith2424
28 October 2017|
AnswerShow all 5 answers
Response from DenverMama2017 | Reviewed this property |
Keep in mind the cenote is not large so "walking through" is only a really short path around the edge. There is an underground cave tour on the same property which includes a bridge across a cenote if that's more your speed... More
1
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vanislandgirl79
23 August 2017|
AnswerShow all 8 answers
Response from Lorenzo A | Property representative |
Hi You can take a colectivo at the highway and drop off at our highway entrance We have a free shuttle from our highway entrance to reception There is a security man that call you a van
1
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