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Aktun Chen

Features Animals
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
+52 984 109 2061
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US$75.70*
and up
Viator Exclusive: Coba Ruins Early Access...
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US$107.10*
and up
Tulum with Underground Cenote and Caves from...
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Overview
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An underground cave with spectacular rock formations.
  • Excellent72%
  • Very good22%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“cave tour” (135 reviews)
“dry cave” (41 reviews)
“zip lining” (159 reviews)
Closed Now
Hours
Hours Today: 09:30 - 17:30
LOCATION
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
CONTACT
Website
+52 984 109 2061
Ways to Experience Aktun Chen
from US$75.71
More Info
Write a ReviewReviews (1,360)
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All reviews
"cave tour"
in 135 reviews
"dry cave"
in 41 reviews
"zip lining"
in 159 reviews
"cenote swim"
in 31 reviews
"spider monkeys"
in 37 reviews
"beautiful cave"
in 17 reviews
"catfish"
in 22 reviews
"underground cenote"
in 29 reviews
"dirt road"
in 19 reviews
"natural park"
in 9 reviews
"the main highway"
in 9 reviews
"included lunch"
in 10 reviews
"cave system"
in 12 reviews
"cenote experience"
in 10 reviews
"knowledgeable guide"
in 9 reviews
"bug spray"
in 13 reviews
"crystal clear water"
in 10 reviews
Filter

1 - 10 of 861 reviews

Reviewed 1 week ago via mobile

Spent half day at aktun chen. We went there in the morning to be one of the first visitiors. They offer three different programs - ziplining, cave and cenote. If you are a fan of ziplining - do it. It is really fun and the...More

Thank Nero_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Ricardo took us through the dry cave. It was very interesting. There were lights set back into parts of the cave to in nicely and dimly lit. My husband did the zip line. He said it was great! Javier was super fun and professional. And...More

Thank giglovingirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

The cave was nice . It is mostly a dry cave with stalagtite and stalagmites and a nice cenote at the end. Wear your walking shoes because there a numerous steps and low ceiling area where you must duck your head to clear the ceiling....More

Thank annemcburnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you very much for your comment We would love to see you again in our other activities

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 2 weeks ago

My family and I did the cave tour and the cenote portion. Our guide was Ricardo, he was the best!!! Absolutely fabulous and such a beautiful place. The cenote was marvelous and beautiful! Unforgettable experience. You can't go wrong.

Thank Sloan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Only did the cenote portion of this as we purchased a multi-stop day package. The walk to the entrance included a short cultural ceremony which was interesting. The area here is very beautiful. The cenote swim is not too long, perfect for if you have...More

Thank jacqjanzen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thanks for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The zip line was excellent and staff very friendly, it felt very safe throughout, great experience I can’t say the same about the cave walking tour. The guide was not very interested to listen to our excited 5 year old’s questions and looked like he...More

1  Thank Sierra2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 3 weeks ago

Good morning thank you for your comment Can you help me and give me the babe of the guide so we can give a better service to our customers Regards

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Reviewed 4 weeks ago via mobile

This place was absolutely amazing. We were expecting a big crowd Friday afternoon but there were only 4-6 other people there!! Jaime was the best tour guide and incredibly knowledgeable. Everyone was so friendly. It was so peaceful, beautiful, quiet and all around amazing!

Thank elenz8648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 weeks ago

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great morning spent at Aktun Chen - we started with the zip lines which were fantastic - 10 in all and the guides couldn't have been more helpful or patient! From there we toured the caves which were beautiful and then did a quick snorkel...More

Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 weeks ago

Thank you very much for your comments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Well preserved caves, an amazing day out and great, friendly and helpful staff. Javier took us through the zip lining which was so much fun - he made the whole trip that little bit more awesome with his bubbly character.

Thank Farah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 weeks ago

Thank you very much for your comment

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018 via mobile

We recently visited Actun-Chen with my two teenage daughters who were so excited by the end of the trip. First we visited the cave which was an indescribable experience, untouched by humans and so mystical with bats, cenotes inside the cave and rare birds flying...More

Thank Cecilia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 weeks ago

Thank you very much for your comment We would love to see you again in the future

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
gracefesta
7 April 2018|
AnswerShow all 5 answers
Response from Lorenzo A | Property representative |
Hi Is completely lighted I don’t think he would have problem See you soon
0
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Audrey209
22 March 2018|
AnswerShow all 6 answers
Response from denacarver2016 | Reviewed this property |
It is easy enough to find, but the road going back to it is long and rough! I wouldn't want to take a low rental car down it for sure. I would recommend getting a driver to take you. I am sure they will do a truck or high... More
0
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Anne-Sophie B
5 December 2017|
AnswerShow all 4 answers
Response from Lorenzo A | Property representative |
Good morning The minimum age for Zipline is 4 years 15 kilos and 1 meter That’s correct there are 3 options according to the child ability Fly alone Fly with a parent Fly with a guide We hope to see you soon at the... More
1
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Google Translation
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