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Address: Rainbow Beach Road | Shell Service Station Complex, Rainbow Beach, Queensland 4581, Australia
Phone Number: +61 7 5486 8767
Website
Description:

UNDER NEW OWNERSHIP AS AT FEB 2012.

Please come and meet our family team...

UNDER NEW OWNERSHIP AS AT FEB 2012.

Please come and meet our family team and experience Rainbow Beach and Fraser island with new eyes, located at the Shell Tourist Information Centre (Shell service station complex)

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TripAdvisor Reviewer Highlights

Read all 23 reviews
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    Terrible
Great Experience would recommend it to anyone visiting Fraser

Most of the people visit Fraser with an organized tour, which is actually more expensive and it does not give you a lot of freedom on the island. The normal rate for a day... read more

4 of 5 bubblesReviewed 16 May 2014
borismulder
,
Amsterdam, The Netherlands
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23 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Nettetal, Germany
Level Contributor
35 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 12 March 2015

We visited Fraser Island end of February 2015 with a 4wd from All Trax 4wd Hire and had a perfect time. First we were concerned about the negative comments here on tripadvisor but then we realised that the negative comments are all written in 2010/2011 and that all the comments from 2013/14/15 are positive. Obviously there was a change of... More 

Helpful?
Thank Hendrik G
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 December 2014

We traveled through Fraser Island in October 2014. We were concerned at first reading the previous bad reviews of ALL TRAX, however we were willing to try out the new management and trust the more recent reviews. Kirstie was AMAZING. Her customer service is ABOVE and BEYOND expectations and the vehicle was excellent. We also wanted camping gear which Kirstie... More 

Helpful?
Thank Sarah K
Amsterdam, The Netherlands
2 reviews
4 of 5 bubbles Reviewed 16 May 2014

Most of the people visit Fraser with an organized tour, which is actually more expensive and it does not give you a lot of freedom on the island. The normal rate for a day rental is 187 AUD per day but since the second day the boat was leaving early from Fraser, we got the second day for 100 AUD.... More 

Helpful?
Thank borismulder
Christchurch, New Zealand
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 March 2014

We were made unnecessarily concerned by old reviews! We are three guys out on our gap year and we were bowled over by both Fraser Island itself, how good all trax's service was and our truck 'Tia Tank'. We had the time of our lives bombing around the sand tracks of Fraser. Just dont be concerned with previous poor reviews... More 

Helpful?
1 Thank William M
Brisbane, Australia
1 review
4 of 5 bubbles Reviewed 14 April 2013

We hired a 4WD earlier this year (January) with some trepidation - as I'd read some of the very bad reviews on this site. We decided to trust the "under new management" claim and give them a go, as they had a very competitive price and seemed the most helpful and pleasant when enquiring about availability. We were very pleased... More 

Helpful?
Thank Glennnnnnn
India
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 9 April 2013

Not wise to try to drive on the beach yourself, this trip was great value, a drive along the beach, a visit to the lighthouse which is out of bounds for most travellers,then a drive back through the bush really enjoyed seeing examples of endangered trees and trees that made this area famous.

Helpful?
Thank kathherbert
Leeds, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 11 March 2013

We hired a Nissan patrol for a two day self drive and had a great time. The reviews that have been posted are very negative but this was totally at odds to our experience. Kerry was really helpful and the whilst the patrol was old it worked fine and we had no problems driving through the inland tracks. We had... More 

Helpful?
Thank Paulkol
Rio de Janeiro, RJ
1 review
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 28 November 2011

I visited Fraser Island with my family and friends and we decided for this company based only on their prices. We made a few calls to them before going there and the attendant even open earlier to us, since we had to leave very early due the tide. The company is located at the corner of a gas station and... More 

Helpful?
18 Thank Roney S
Gold Coast, Queensland, Australia
1 review
common_n_attraction_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 9 October 2011

Be aware when renting with this company. They have charged us A$2,289 for so called "water damage" as reported here numerous times, but we managed to prosecute them via QCAT and got our money back! We rented a 17 year old car (yes, VERY old...) with them on 14 December when we went to Fraser Island with my son, my... More 

Helpful?
35 Thank Peter R
Newcastle, Australia
1 review
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 6 October 2011

We started our trip to Fraser hassle free. Inspected outside of vehicles signed all paperwork. The friends we were traveling with hired from the same company-Alltrax 4wd hire. They were upgraded as the vehicle that was reserved for them had "a speedo that is not working and a dodgy clutch". This is what the lady at Alltrax told us. We... More 

Helpful?
11 Thank stueyfromnewy

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Typical questions asked:
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  • I have a family of 7. Can your tour accommodate all of us together?
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