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Queens Landing

1459 River Hwy, Mooresville, NC 28117-9099
+1 704-663-2628
Website
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Review Highlights
Not a two hour tour

Everything was nice ,but not a two hour tour.You sit at the dock till 1:30 or so and then you are... read more

Reviewed yesterday
Terry T
Don't waste your money!!!

If I had paid 20 per person I would be unhappy, but to pay what we did and have the experience we... read more

Reviewed 1 week ago
happydev
,
Huntersville, North Carolina
Read all 138 reviews
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Overview
  • Excellent26%
  • Very good31%
  • Average13%
  • Poor14%
  • Terrible16%
Travellers talk about
LOCATION
1459 River Hwy, Mooresville, NC 28117-9099
CONTACT
Website
+1 704-663-2628
Write a Review
Reviews (138)
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1 - 10 of 138 reviews

Reviewed yesterday

Everything was nice ,but not a two hour tour.You sit at the dock till 1:30 or so and then you are back at 3:00. Crew was nice and Captain is very entertaining.

Thank Terry T
Reviewed 1 week ago

If I had paid 20 per person I would be unhappy, but to pay what we did and have the experience we had was robbery. Took my elderly dad (and mom) out for a Fathers day cruise. First, we are in line for 1/2 hour...More

Thank happydev
Reviewed 1 week ago

I like Lake Norman, a lot. However, I've never been out on the lake in a boat. So, my wife suggested we take a dinner cruise for Father's Day. I checked around and found Queen's Landing. We signed up, which was very easy on-line, and...More

1  Thank Phil M
Reviewed 3 weeks ago

We signed up for a weekday morning sight seeing tour on the Catawba Queen. The tour departed 20 minutes late. It returned the time listed so we missed out on 20 minutes of sightseeing. We pre-ordered sandwiches and they were ok...not great not bad. Staff...More

3  Thank Waterflare
Grady J, Hospitality Manager at Queens Landing, responded to this reviewResponded 3 weeks ago

This is a false review

Reviewed 3 weeks ago

My husband and I decided to take our first dinner cruise. We booked on the Lady Of The Lake Sunset Hawaiian Luau dinner cruise on 5/27/17 it was a disaster!! The entire evening was totally behind schedule. When the boat finally arrived while standing in...More

9  Thank SexyT3001
Reviewed 3 weeks ago via mobile

This was a let down. I feel like it was WAY overpriced and poor planning on the staff's part - we weren't told where to check in until we get there and the "complimentary drink" well we were directed to the bar at the restaurant...More

4  Thank Paula L
Grady J, Hospitality Manager at Queens Landing, responded to this reviewResponded 3 weeks ago

This is a false Review

Reviewed 3 weeks ago

WORST PLACE EVER!!! Please read this review before you book the cruise. Our party of 12 spent NEARLY $1,100 for the Lady of the Lake Dinner Cruise. Confirmation emails and receipts showed 6:30 to 9:00 pm dinner cruise, website showed 6:30 pm boarding and 7:00...More

5  Thank Tink R
Grady J, Hospitality Manager at Queens Landing, responded to this reviewResponded 3 weeks ago

This is a false review

Reviewed 4 weeks ago

We booked a two hour cruise, but the cruise only lasted 1-½ hours! The drink service was really bad. We were upstairs, and some of the tables were served quickly, and we patiently waited until all the tables were served and we still had not...More

2  Thank sparky99Florida
Grady J, Hospitality Manager at Queens Landing, responded to this reviewResponded 3 weeks ago

This is a false review

A TripAdvisor Member
15
Reviewed 4 weeks ago via mobile

I signed up for the Hawaiian Luau, before I purchased my tickets I called to see which boats would be running. I was told that only the Lady of the Lake was doing the luau. I told them that I didn't want to be on...More

5  Thank A TripAdvisor Member
Grady J, Hospitality Manager at Queens Landing, responded to this reviewResponded 3 weeks ago

This is a false review

Reviewed 4 weeks ago

This should have been a wonderful Dinner Cruise on beautiful Lake Norman. I paid premium price for a disaster. The cruise was to be at 7:00pm May 27, 2017 w/ my wife and daughter. I made reservations a week in advance, the cruise was to...More

5  Thank ernestt250
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Questions & AnswersAsk a question
Tink R
Were you carded before alcohol served on this cruise? If not, ALE Agent Carroll would like to speak with you at (919) 441-0050. Please call with your report.
5 June 2017|
Answer
Response from Waterflare | Reviewed this property |
We never ordered alcohol so the answer is no.
0
Votes
Carletha W
Have anyone that attend the May 27th Hawaiian Luau for the 7-11pm show, received any response back from any mangers or supervisors regarding refund for that awful mess we had to endure. All I received was It didn't happen!! Which is a total Lie!!! Called several times no response back, I have reported this awful situation to the BBB...Poor management!!
4 June 2017|
Answer Show all 7 answers
Response from Grady J | Property representative |
Can you please give us a real telephone number instead of a fake one?
0
Votes
Tink R
Have you tried calling the owner, Jack Williams?
31 May 2017|
Answer Show all 5 answers
Response from Tink R | Reviewed this property |
I have complained and hopefully the public who reads these reviews will see that the only response from this company is that a low rating is a false review. Contact the Attorney General's office and file a complaint online... More
0
Votes