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The Umstead Spa

100 Woodland Pond Dr, Cary, NC 27513-2131
+1 919-447-4170
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Review Highlights
Bliss

The Spa, the services, the staff, the atmosphere, everything is just amazing. The sense of... read more

Reviewed 7 April 2018
JacksonRandall
,
Boston
Superb in most ways, but bad spa reservation policy

I've stayed in the hotel multiple times and I've visited the spa several times a year for many... read more

Reviewed 10 March 2018
Amanda B
,
Raleigh, North Carolina
Read all 117 reviews
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The Umstead Spa brings the soothing elements of nature together to restore the mind, body, and spirit. Enter The Umstead Spa, where calming botanical fragrances and soft music greet you. Don a plush robe and take a moment to unwind in one of our lounges or outdoor meditation courtyard. Move throughout the serene lounges, dip into the therapeutic whirlpool tub and unwind in the aromatic eucalyptus sauna or steam room. From there, you'll be ready to embark on the journey to total relaxation.
  • Excellent87%
  • Very good9%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“steam room” (13 reviews)
“umstead hotel” (9 reviews)
“outdoor pool” (5 reviews)
Open Now
Hours
Hours Today: 08:00 - 20:00
Suggested Duration: 1-2 hours
LOCATION
100 Woodland Pond Dr, Cary, NC 27513-2131
CONTACT
Website
+1 919-447-4170
Write a ReviewReviews (117)
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All reviews
"steam room"
in 13 reviews
"umstead hotel"
in 9 reviews
"outdoor pool"
in 5 reviews
"five star"
in 4 reviews
"couples massage"
in 3 reviews
"stayed here"
in 2 reviews
"hotel guests"
in 2 reviews
"great amenities"
in 2 reviews
"spent the afternoon"
in 2 reviews
"grounds are beautiful"
in 2 reviews
"several times a year"
in 2 reviews
"waiting area"
in 2 reviews
"north carolina"
in 2 reviews
"facial"
in 14 reviews
"lounge"
in 11 reviews
"masseuse"
in 5 reviews
"luxurious"
in 7 reviews
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1 - 10 of 117 reviews

Reviewed 7 April 2018

The Spa, the services, the staff, the atmosphere, everything is just amazing. The sense of relaxation and indulgence is phenominal!

Thank JacksonRandall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018

I've stayed in the hotel multiple times and I've visited the spa several times a year for many years. The rooms are top notch and the spa facilities are very nice (it's not the Grove Park or anything, but it's lovely and luxurious). I am...More

1  Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline J, Manager at The Umstead Spa, responded to this reviewResponded 12 March 2018

Dear Guest, Thank you for your comments. Due to an increase in spa activity, we did adjust our parameters in 2015 to prioritize the needs of our hotel guests on the weekends. We apologize for any disappointment we may have caused and hope to welcome...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2017

Stayed here for only one night, (unfortunately) due to a meeting in Cary North Carolina. The place was beautiful. From the moment I checked in it was a pleasure. It is not often that the girl checking you in walks around the counter to hand...More

Thank Archex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 October 2017

Top shelf in every way. The staff goes above and beyond any guests expectations. The grounds are gorgeous.......serene, just lovely. The hotel itself is elegant and sleek all at the same time. The Umstead has an excellent reputation and is well known for their 5...More

2  Thank wendees1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017

This stunningly beautiful resort was perfect for an unforgettable wedding experience from the table settings to the neatly rolled face towels in the iced glass ladies room stall doors. Great staff, food and service!

Thank Mandarinlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2017 via mobile

This Hotel and Spa is among the very best! The buildings and grounds are beautiful and beautifully maintained. The service - at every level - is polished yet relaxed, respectful and high class. The staff team is excellent and of course, the spa facilities and...More

Thank 366WJG366
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

This is my most favorite local escape! Time for a facial or massage, plan to spend the morning first by the pool. Enjoy a glass of wine & gourmet salad or detox and sip a freshly blended smoothie. Then, head indoors to the sauna, steam...More

Thank UNCWfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2017 via mobile

The Umstead Spa has truly 5 star facilities! The locker room and attention to detail there makes for an incredibly relaxing and luxurious experience. After they made a mistake with booking, Mark, the manager, was so responsive, kind, and helpful, which only enhanced our experience...More

1  Thank Heathwake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2017

My wife had been to the Umstead Spa with several of her friends and told me how nice it is, so for our 15th anniversary we stayed overnight at the hotel and then spent the afternoon the following day at the spa. It exceeded my...More

Thank forbachc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017

We visited The Umstead Spa for our Anniversary and had a great time. The spa itself has great amenities, the staff is extremely courteous, and experience is overall top notch. My only two complaints that keep this from being a 5 star review: - When...More

1  Thank LeighWallaceDodd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Suze05
22 May 2018|
Answer
Response from Caroline J | Property representative |
Good Morning! Thank you for your inquiry. We do not accept SpaFinder gift cards in The Umstead Spa. Please let us know if you have any additional questions. Warmest regards, The Umstead Hotel and Spa
0
Votes
Joe B
6 February 2018|
Answer
Response from Caroline J | Property representative |
Good Morning Joe, thank you for your question! We do not offer a day pass for the spa, but we do allow non-guests to reserve appointments Monday through Thursday. We also open our weekend availability to non-hotel guests... More
0
Votes
FordSmith
19 April 2015|
Answer
Response from Andrea D |
Yes, open seven days a week. 8am-8pm. Closed only on Christmas Day.
0
Votes
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