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Great Smoky Mountains Railroad

226 Everett St, Bryson City, NC 28713-6405
+1 800-872-4681
Review Highlights
Wonderful Foliage Trip!

Very comfortable seats, love the middle cars & the open air option! Wonderfully friendly staff... read more

Reviewed 1 week ago
Cameron, North Carolina
Polar Express Experience

Purchased 8 First Class tickets to experience the Polar Express train ride for the first time. As... read more

Reviewed 1 week ago
Beaufort, United States
Read all 2,462 reviews
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A 52-mile rail journey through valleys, inside winding tunnels and across spectacular gorges of the Great Smoky Mountains.
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor7%
  • Terrible5%
Travellers talk about
“first class” (462 reviews)
“open air car” (173 reviews)
“nantahala gorge” (313 reviews)
Closed Now
All hours
Hours Today: 08:00 - 17:00
Suggested Duration: 1-2 hours
226 Everett St, Bryson City, NC 28713-6405
+1 800-872-4681
Write a ReviewReviews (2,462)
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1 - 10 of 2,454 reviews

Reviewed 1 week ago

Very comfortable seats, love the middle cars & the open air option! Wonderfully friendly staff, particularly Lois, Nancy & Heather! They went out of their way to help us with our stroller and sharing with us their knowledge on the train & trip. We will...More

Thank P881DLjanetl
Reviewed 1 week ago

Purchased 8 First Class tickets to experience the Polar Express train ride for the first time. As much as we love the movie, the experience was far from magical. It was our first time on a train so that was awesome ;) It wasn't as...More

1  Thank lydiag386
Reviewed 1 week ago via mobile

The train ride made me feel like a kid had great time and recommendation is everyone should try this

Thank Diana D
Reviewed 2 weeks ago

We rode the train to Dillsboro on 12/27/17. It was not good. Our train car had no heat and no working bathrooms. It was so cold outside and they made us wait until 10:30 on the dot to get on. This was crazy but after...More

3  Thank Kimberly W
Reviewed 2 weeks ago

We had a great experience riding this train. We had lunch and was able to get a gluten free grilled chicken salad and unlimited ice tea. With our ticket purchase we got a free cup and a free bag to put our things in when...More

1  Thank DebbieMay51
Reviewed 2 weeks ago

We went on the Great Smoky Mountains Railroad Polar Express. Our ages range from 12 - 60 and everyone had a great time.

Thank 294steffanb
Reviewed 2 weeks ago via mobile

The ride to Bryson City near Murphy, N C was amazing. The rivers and rapids run all along the route to the train depot. The parking was close to the depot and you could pay online when you purchased your train ride ticket. Cute town...More

1  Thank Edna W
Reviewed 2 weeks ago

This marked our second year after discovering that the GSMR offers the Polar Express holiday themed train ride. The train is decorated with Xmas lights and plays music from the movie along with dancing train car attendants and Santa Claus. It’s not Disney, but you...More

1  Thank Francisco N
Reviewed 2 weeks ago

My wife picked out this attraction for us, as we've both come to enjoy the experience of riding trains. It was a nice scenic drive to Bryson City from Asheville, and the town is quite pleasant. Parking was convenient, and everyone on the GSMR staff...More

Thank toma_svillesc
Reviewed 2 weeks ago

My family of 4 took a ride on the GSMR on Dec 31st, 2017. The train was clean and the staff were courteous. I was disappointed by the views along the route. While there are some very nice views of the river, the view seems...More

1  Thank Tammy F
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Nearby Restaurants
The Filling Station Deli Sub Shop
758 reviews
.13 km away
The Bistro at the Everett Hotel
1,045 reviews
.34 km away
Everett Street Diner
435 reviews
.17 km away
The Chocolate Shoppe
117 reviews
.14 km away
Nearby Attractions
Smoky Mountain Trains Museum
343 reviews
.10 km away
Nantahala Brewing Company
316 reviews
.09 km away
Swain County Heritage Museum
59 reviews
.34 km away
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Questions & Answers
12 December 2017|
AnswerShow all 3 answers
Response from Rustybuddy | Reviewed this property |
The rides are scenic every season. I’ve traveled them all four seasons and each time the scenery is different, even in the same season. I’m sure you will enjoy it no matter when you take it. If it happens to snow you will... More
23 October 2017|
AnswerShow all 5 answers
Response from Lorraine H | Reviewed this property |
We took the open air car and enjoyed the scenery and the fresh air. Of course you are taking a chance it might be raining the day you are going but we were fortunate and had a beautiful day. On the way back you reverse your... More
22 October 2017|
AnswerShow all 4 answers
Response from vlscott | Reviewed this property |
I think they try to operate year round with weather conditions favorable. You should call the reservationist if you are not sure before you make the trip. ( 800 872-4681 ). I know some of the fall and winter trips can be... More