We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Puzzle Parlour

Closed Now: 10:00 - 22:00
Open today: 10:00 - 22:00
Review Highlights
Team Outing Fun

Took my team out to the Puzzle Parlour and it was so much fun! It was 14 of us and reserved 2... read more

Reviewed 3 days ago
New York City, New York

Wow. We had a blast. Our second time going. The staff is wonderful. We will be coming back for sure.

Reviewed 3 days ago
via mobile
Read all 89 reviews
All photos (15)
Full view
Traveller Overview
  • Excellent96%
  • Very good4%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“escape room”(13 reviews)
“vampire room”(4 reviews)
“every aspect”(2 reviews)
The Puzzle Parlour is a live-action adventure that is unlike anything you have ever experienced. At our entertainment center in White Plains NY, there are a lot of fun things to do. Come with your friends, family, colleagues or team to tackle the...more
Closed Now
Hours Today: 10:00 - 22:00
See all hours
Suggested duration: 1-2 hours
131 Court St, White Plains, NY 10601-4801
+1 914-368-8222
Reviews (89)
Filter reviews
89 results
Traveller rating
Traveller type
Time of year
Show reviews that mention
All reviewsescape roomvampire roomevery aspecthigh qualitythe staff was greatyear old daughterjust the right amounthis friendsdifficulty levela lot of funheistsurgerycluesroomshintsparloradventure
Updating list...
1 - 10 of 89 reviews
Reviewed 3 days ago

Took my team out to the Puzzle Parlour and it was so much fun! It was 14 of us and reserved 2 puzzles. 8 ppl in each room was awesome, the excitement and the way we were able to solve the puzzle was awesome! I...More

Thank TsqSyHen
Reviewed 3 days ago via mobile

Wow. We had a blast. Our second time going. The staff is wonderful. We will be coming back for sure.

Thank Debbiefuntime
Reviewed 5 days ago

We've been through countless escape rooms in Westchester and NYC, and Puzzle Parlour has NAILED IT! Challenging puzzles, engaging story, and the fact that they do private bookings is a solid bonus, so you're not in a room with people you don't know, and nobody...More

Thank DDK10595
Reviewed 1 week ago

W went as a group. Amy was very helpful with the planning process and we were welcomed when we got there and the Cara was our helper. We had a great time. I would definitely recommend for other groups.

Thank Michael R
Reviewed 1 week ago

From the moment you set foot in the aptly named Parlour, it becomes clear that this place's proprietors want you to have fun. Spoiler alert. They pull it off with flying colors! The lobby's background music, amenities, and intricate decor promptly let you know that...More

Thank baghera8
Reviewed 1 week ago via mobile

What a great experience. My brother, sister and I ventured into The Heist room and loved the adventure. Great explanation before we entered and great guidance throughout. Well laid out and well thought out. A fun thing to do with family, friends, on a date...More

Thank Bonnie K
Reviewed 1 week ago

This was so much fun to do with family. Ken and Kaleigh were great hosts walking us through the process and making sure we were on the right track. The Heist room was incredibly well done and required a lot of ingenuity to figure out...More

Thank Betsy B
Reviewed 1 week ago

My friends and I have done Vampire, The Heist, and Alien Conspiracy and every single time we had so much fun. The people who work here are so nice and helpful if you ever need help during your chosen activity, and none of us leave...More

Thank Anna W
Reviewed 1 week ago via mobile

I must say my Daughters 13th Birthday was a great hit...They did The Surgery and made it out with 5 mins to spare.. Will definitely be back to do the other 3 scenarios.

Thank esqmedic
Reviewed 3 weeks ago via mobile

Went to celebrate my adult sons birthday but went with teenagers and ten year old as well as adults. We had such fun - everyone gets involved and excited about solving the clues and with the interactive experience have a good laugh at the same...More

Thank carriecares2016
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 2 weeks ago

Thank you so much for the kind words Carrie! It was a pleasure hosting your son's birthday here. We're so happy everyone had such a great time. We'll see you soon for one of our other adventures!

View more reviews
Nearby HotelsSee all 7 hotels in White Plains
Esplanade Hotel
67 reviews
.23 km away
The Ritz-Carlton New York, Westchester
659 reviews
.44 km away
Crowne Plaza White Plains Downtown
925 reviews
.49 km away
Cambria Hotel White Plains - Downtown
363 reviews
.50 km away
Nearby RestaurantsSee all 290 restaurants in White Plains
Lazy Boy Saloon
79 reviews
.10 km away
Turkish Cuisine
39 reviews
.08 km away
KEE Oyster House
46 reviews
.04 km away
Haiku Lounge & Restaurant
81 reviews
.13 km away
Nearby AttractionsSee all 29 attractions in White Plains
White Plains Performing Arts Center
16 reviews
.40 km away
The Garden of Remembrance
14 reviews
.21 km away
Muse Paintbar
29 reviews
.18 km away
Questions & Answers
Ask a question
22 July 2018|
AnswerShow all 2 answers
Response from The_Puzzle_Parlour | Property representative |
Not dangerous at all! We have pregnant women all the time!
20 April 2018|
AnswerShow all 3 answers
Response from The_Puzzle_Parlour | Property representative |
Hi there, Yes we only do private bookings so it would just be you and your son in the room. The price varies based on your group size so the more people you bring, the lower the price is per person. We have groups of 2 play... More
Cathy F
6 April 2018|
AnswerShow all 2 answers
Response from Natasha R | Reviewed this property |
Yes, it's on a ground floor