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The Puzzle Parlour

Closed Now: 10:00 - 22:00
Open today: 10:00 - 22:00
Review Highlights
Fantastic experience

This was my first time doing an escape room, it went beyond my expectations, staff were super... read more

Reviewed 2 days ago
P1695OWmichellem
via mobile
Family Escape

We had a range of ages from 14 to 50 and we all had a terrific time in the Heist. The staff was... read more

Reviewed 3 days ago
Dana G
Read all 113 reviews
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Traveller Overview
  • Excellent94%
  • Very good6%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“escape room”(33 reviews)
“vampire room”(15 reviews)
“the owner”(9 reviews)
About
The Puzzle Parlour is a live-action adventure that is unlike anything you have ever experienced. At our entertainment center in White Plains NY, there are a lot of fun things to do. Come with your friends, family, colleagues or team to tackle the...more
Closed Now
Hours Today: 10:00 - 22:00
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Suggested duration: 1-2 hours
Contact
131 Court St, White Plains, NY 10601-4801
Website
+1 914-368-8222
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Reviews (113)
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All reviews escape room vampire room the owner coming back can't wait to go back all ages multiple rooms team building super fun no idea what to expect the staff was great great escape just the right amount an absolute blast attention to detail his friends top notch
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1 - 10 of 113 reviews
Reviewed 2 days ago via mobile

This was my first time doing an escape room, it went beyond my expectations, staff were super friendly and helped you along the way if needed. My family and I did the vampire room, it was challenging but fun, good for all ages,I would definitely...More

Date of experience: January 2019
Thank P1695OWmichellem
Reviewed 3 days ago

We had a range of ages from 14 to 50 and we all had a terrific time in the Heist. The staff was friendly, professional and helpful. We will definitely be back to try out another challenge.

Date of experience: January 2019
Thank Dana G
Reviewed 3 days ago via mobile

We had a really good time in our Alien Encounter. The escape room was really well done with lots of cool details. The staff was excellent at keeping the game challenging without becoming frustrating. We will definitely be back.

Date of experience: January 2019
Thank mhsemack
Reviewed 2 weeks ago via mobile

The escape room we used was “The Surgery” and it was an excellent game. The game was very enjoyable and the guy running the game was excellent giving the instructions to play the escape

Date of experience: December 2018
Thank coachrn7
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 1 week ago

Thank you! We are happy to hear you had a great time during your visit! Hope we can see you back again soon for more fun!

Reviewed 3 weeks ago

Had a great time at the Puzzle Parlour with our two kids (ages 20 and 17). We did the Vampire room which was very well themed, lots of great details, challenging enough to make us work together and overall a fun and funny activity together....More

Date of experience: December 2018
Thank Rob5555
The_Puzzle_Parlour, Manager at The Puzzle Parlour, responded to this reviewResponded 1 week ago

Thanks! We are so happy to hear that you had a fun time with your family in our Vampire room! Can't wait to see you back again soon for more adventure!

Reviewed 3 weeks ago

I have been to a few Escape Room facilities and this is by far one of the best. We did the Vampire room and the kids ages 7-20 had a blast! They wanted to stay for another room but unfortunately the rooms were booked so...More

Date of experience: December 2018
Thank CMARIANNA
The_Puzzle_Parlour, Owner at The Puzzle Parlour, responded to this reviewResponded 3 weeks ago

Thanks! We are so happy to hear that Will helped you have such a great experience with us that you're coming back again for more adventure! Can't wait to see you next week for our Heist room!

Reviewed 3 weeks ago via mobile

My friends and I were looking for an escape room to try out & luckily came across the Puzzle Parlour which was local and convenient for everyone to travel to. All the staff members were very welcoming upon our arrival and we were able to...More

Date of experience: December 2018
Thank itsjustalexis
The_Puzzle_Parlour, Owner at The Puzzle Parlour, responded to this reviewResponded 3 weeks ago

Thank you Alexis! We are very happy to hear that we made your first experience at an escape room worthwhile! Hoping to see you back again soon!

Reviewed 3 weeks ago via mobile

We did The Heist (part 1) and while we ended up winning the room, it was tricky enough that, even for a seasoned puzzle roomer like my friend, there were some parts that really made us think and use logic. The staff was super friendly...More

Date of experience: December 2018
Thank amysue159
The_Puzzle_Parlour, Owner at The Puzzle Parlour, responded to this reviewResponded 3 weeks ago

Thanks! Sorry to hear that our rooms were a bit pricier than you expected. However, we hope your experience here was worth it just as the drive was. Regardless of the distance we hope to see you back again for more fun!

Reviewed 3 weeks ago via mobile

Super fun time doing the heist with my colleagues. Staff was fantastic and very helpful. They give you tips to move you along. Parking lots on both sides of the building.

Date of experience: December 2018
Thank jmpjoy
The_Puzzle_Parlour, Owner at The Puzzle Parlour, responded to this reviewResponded 3 weeks ago

Thanks! Glad you and your colleagues enjoyed your time with us! We hope to see you again soon for some more adventure!

Reviewed 3 weeks ago via mobile

This was our second time at the Puzzle Parlour, and it was great! Creative clues, great decor and the staff is awesome!!

Date of experience: December 2018
Thank Marie Y
The_Puzzle_Parlour, Owner at The Puzzle Parlour, responded to this reviewResponded 3 weeks ago

Thanks Marie! Hope to see you back here soon!

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Questions & Answers
Ask a question
adrianacharcopa
22 July 2018|
AnswerShow all 3 answers
Response from The_Puzzle_Parlour | Property representative |
Not dangerous at all! We have pregnant women all the time!
1
Vote
ylde2018
20 April 2018|
AnswerShow all 4 answers
Response from The_Puzzle_Parlour | Property representative |
Hi there, Yes we only do private bookings so it would just be you and your son in the room. The price varies based on your group size so the more people you bring, the lower the price is per person. We have groups of 2 play... More
0
Votes
Cathy F
6 April 2018|
AnswerShow all 2 answers
Response from Natasha R | Reviewed this property |
Yes, it's on a ground floor
0
Votes