We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Destiny USA

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 9090 Destiny USA Dr, Syracuse, NY 13204-9098 (Formerly Carousel Center)
Phone Number:
+1 315-466-6000
Today
10:00 - 21:30
Closed now
See all hours
Hours:
Sun 11:00 - 18:00
Mon - Sat 10:00 - 21:30
Description:

Destiny USA is a 2.4 million square foot tourist destination in Syracuse,...

Destiny USA is a 2.4 million square foot tourist destination in Syracuse, NY that includes a strong mix of luxury outlet tenants, restaurants and entertainment. New brands are continuing to open to create a unique and dynamic consumer shopping experience. A stunning three-story glass atrium provides perfect weather year round. Oxford Economics has projected an annual visitation rate of over 29 million visitors from throughout the U.S. and Canada. Destiny USA is expected to be the second most visited shopping center in the country, according to Travel and Leisure magazine. It is the largest LEED Gold certified retail commercial building in the world.

read more
Book In Advance
More Info
US$15.00*
and up
Shop and Play Destiny USA
More Info
US$35.00*
and up
Shop and Dine Destiny USA

TripAdvisor Reviewer Highlights

Read all 823 reviews
Visitor rating
  • 407
    Excellent
  • 263
    Very good
  • 81
    Average
  • 33
    Poor
  • 18
    Terrible
Seen a mall, seen them all

Like any syracusian, I still call this mall Carousel. The original mall pre-expansion is just like any other mall. Lots of variety of stores, but nothing really noteworthy. The... read more

4 of 5 bubblesReviewed yesterday
Emily B
,
Syracuse, New York
via mobile
Add Photo Write a Review

823 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 802: English reviews
Syracuse, New York
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

Like any syracusian, I still call this mall Carousel. The original mall pre-expansion is just like any other mall. Lots of variety of stores, but nothing really noteworthy. The expansion however, is a very "go green" which is nice. The expansion and they canyon have some good stores--and it's got a different vibe to it. The canyon area has some... More 

Helpful?
Thank Emily B
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

It's not a shopping mall - it's a destination. Great restaurants, fun things to do with kids of all ages and adults. I love having it in my backyard. Parking is a huge pain in the butt :( Valet parking used to be $5, but it has gone up to $10 which I think is too much so I don't... More 

Helpful?
Thank CiceroNYMom
Syracuse, New York
Level Contributor
3 reviews
5 of 5 bubbles Reviewed yesterday NEW

This mall has every store you could think of, from high end stores like Coach and LuluLemons to 5Below. Always a great experience shopping and some great dining options too! When my granddaughters are visiting from Michigan they always ask if we can go to Destiny, for shopping, eating, and some fun things too!

Helpful?
Thank Val P
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed yesterday NEW via mobile

Layout is complicated....be prepared to walk, walk....WALK!! Most major stores have gone....it's turning into one giant food joint....be aware gangs of teens think they own the mall....it's a rough place on Saturday nights....I'd stay away.....

Helpful?
Thank Dan B
Level Contributor
80 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 1 week ago NEW

It feels like this place was designed to be an amazing mall that brings tons of tourists...and it failed. It still brings in people, of course, because it's a huge mall with lots of great outlets, but it's not really a "destination" per se. The Good: It's a really large mall with just about every store you can imagine, from... More 

Helpful?
Thank Natalie V
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

This place has it all! Great restaurants, shops, and even outlet stores! Our son spends hours on the ropes course while our teenage girls shop shop shop! Something for everyone...I highly recommend a visit.

Helpful?
Thank Katheelovell
Camillus, New York
Level Contributor
32 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 week ago

It is a big mall, with more than just shopping. With the various entertainment options for adults and kids, as well as the numerous places to eat, and places to have an adult beverage it’s a great place for date night, family night, or just hanging out with friends.

Helpful?
Thank Ron K
Level Contributor
7 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

We did all the things at WonderWorks on the top floor. Had a blast! Raced go carts and did the mirror maze. The theater is huge and there are plenty of stores to find something for everyone.

Helpful?
Thank Ashley W
Port Hope, Canada
Level Contributor
10 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

This was my first visit to Destiny USA. After hearing about this amazing mall and the shopping for several years I finally made it to Syracuse with my daughter. We spent basically all of 3 straight days shopping, eating and taking in tbe entertainment. What an amazing place, it's so clean, safe, and huge. The variety of stores with their... More 

Helpful?
Thank Tim F
North Syracuse, New York
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago

I love Destiny! Every time I go, I find something new! Now, the hotel is being built! What a great gift to our city!

Helpful?
Thank Paul P

Travellers who viewed Destiny USA also viewed

Syracuse, Finger Lakes
Syracuse, Finger Lakes
 
Syracuse, Finger Lakes
 

Been to Destiny USA? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Destiny USA and other visitors
4 questions
Ask a question
Ottawa, Canada
over a year ago
Ottawa, Canada
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Destiny USA staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?