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Niagara Falls USA Official Visitor Center

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Address: 10 Rainbow Blvd, Niagara Falls, NY 14303
Phone Number:
+1 877-325-5787
Website
Today
09:00 - 17:00
Closed now
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Hours:
Sun - Sat 09:00 - 17:00
Description:

The Niagara Falls USA Official Visitor Center is operated by Destination...

The Niagara Falls USA Official Visitor Center is operated by Destination Niagara USA. We are conveniently located in the heart of the Downtown Niagara Falls Tourist District, just steps from Niagara Falls State Park. We offer an array of services to enhance your visit to Niagara Falls USA including areas maps and brochures, itinerary planning assistance with our Visitor Services Representatives, tour referrals and attraction tickets, public restrooms, free WiFi and luggage storage. Free 30 minute parking is available in the parking lot adjacent to the Visitor Center at the corner of First Street and Rainbow.

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TripAdvisor Reviewer Highlights

Read all 154 reviews
Visitor rating
  • 64
    Excellent
  • 34
    Very good
  • 14
    Average
  • 6
    Poor
  • 2
    Terrible
Road Trip

Great place to stop and get information for the Niagara Falls and other areas of interest in NY! Many different pamphlets to cover all your interest from shopping, sightseeing... read more

Reviewed 3 weeks ago
Casey C
via mobile
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154 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Great place to stop and get information for the Niagara Falls and other areas of interest in NY! Many different pamphlets to cover all your interest from shopping, sightseeing, wine etc. Look for the coupon book to use when in the area.

Helpful?
Thank Casey C
Barrington, Rhode Island
Level Contributor
330 reviews
138 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
Reviewed 27 February 2017

There are snacks and souvenirs to be had here, plus restrooms. It's right by the falls. We had a breakfast of hot chocolates, coffee, bagels, oatmeal, and ham-and-cheese muffins. I didn't find much I loved in the gift shop, but there is a big selection.

Helpful?
Thank RhodeScholar123
Libby W, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this review

Hi RhodeScholar123, Thank you for taking the time to submit a review! It seems as though you visited the Niagara Falls State Park Visitor Center, located just minutes away from the Niagara Falls USA Official Visitor Center. Although we do offer restrooms, we do not offer breakfast or snacks of any kind. Hope to see you again soon! More 

Chandannagar, India
Level Contributor
11 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 17 February 2017

For any details on Niagara and places around, one must come to meet the helpful personnels at Official Visitor Center.

Helpful?
Thank ryanclimb
Libby W, Sen. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this review

Hi ryanclimb, Thank you so much for your kind review! We hope to see you again soon! More 

Niagara Falls, New York
Level Contributor
10 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 15 February 2017

The visitor center provides everything you want to know about Niagara Falls State Park, it's history, places to , things to do.

Helpful?
Thank wdw540
Libby W, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this review

Hi wdw540, Thank you so much for your kind review! We hope to see you again soon! More 

New Rochelle, New York
Level Contributor
140 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 9 February 2017

We passed here on the way to view the Falls and decided to stop. Good location with a ton of brochures of things to do in the area. The employees could use a little help though. There was only one on duty and she was on hold on the phone for quite awhile while pretty much ignoring my wife. When... More 

Helpful?
Thank Donny N
Libby W, Media Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this review

Hi Donny N! Thank you so much for taking the time to submit a review; we do appreciate your feedback. If you would like to further discuss this issue, please feel free to contact Tina, 1-877-FALLS US. We hope to see you again soon! More 

Buffalo, New York
Level Contributor
14 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 2 February 2017

The Visitor's Center is great! Everything you need to know about Niagara Falls, NY can be found here. The people are extremely helpful. My recommendation is to take a 90-minute Walking Historic Tour led by Certified Guides which begins here...fascinating! I'm a Buffalonian and I've taken this tour twice. I visited in Sep 2016 and they were offered on Wed... More 

Helpful?
Thank aan07
Libby_NiagaraUSA, Media Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this review

Hi aan07! Thank you so much for your kind review! Happy to hear you had a wonderful experience on the walking tour, too! So much history surrounding us in Niagara Falls, USA! Hope to see you again soon! More 

Honea Path, South Carolina, United States
Level Contributor
60 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 31 January 2017

I went with my husband and extended family. We all had a great time. A lot of walking, so be prepared. Also a lot of standing in line. It was worth the walk and the wait. Just be prepared when you go.

Helpful?
Thank Suzanne C
Libby W, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this review

Hi Suzanne C! Thank you so much for taking the time to submit a review! Sneakers are a-must when visiting Niagara Falls USA! Happy to hear you had an enjoyable experience! Hope to see you again soon! More 

New Delhi, India
Level Contributor
321 reviews
174 attraction reviews
common_n_attraction_reviews_1bd8 159 helpful votes
Reviewed 1 January 2017

Just like other visitor centers, there was lot of information around Niagara and what to do in the area but nothing spectacular as a tourist attraction. There is the IMAX movie theater located in, but that's not great as well. You can get maps and questions answered - that's about it.

Helpful?
Thank SerendipityIndia
Libby W, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this review

Hi SerendipityIndia! Thank you so much for taking the time to submit a review! Seems like you stopped by the Visitor Center inside Niagara Falls State Park. We're just a short walk from Goat Island, located within Niagara Falls State Park! Hope to see you again soon! More 

Bandung, Indonesia
Level Contributor
48 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 18 December 2016 via mobile

Service open at 9am sharp, we waiting for public bus to downtown buffalo number 40a,at infrint the gate Cool service, good place, infomatives staffs

Helpful?
Thank Widiarto W
Libby W, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this review

Hi Widiarto W! Thank you so much for your kind review! Hope to see you again soon! More 

New York
Level Contributor
27 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 12 December 2016

The visitors center houses restrooms and a small eatery. Other than that there are loads of brochures from the area and a helpful information desk. It is also one of the trail-heads for the walk to the falls viewing esplanade.

Helpful?
Thank TravelerAtTimes
Libby W, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this review

Hi TravelerAtTimes! Thank you so much for taking the time to submit a review! Seems as though you stopped by the Visitor Center located directly at Niagara Falls State Park! We're just a short walk outside of the Park near Goat Island. Hope to see you again soon! More 

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Questions & Answers

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  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?