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Niagara Falls USA Official Visitor Center

Closed Now: 08:30 - 19:00
Open today: 08:30 - 19:00
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Review Highlights
Excellent spot to visit!

The folks inside are wonderful and very knowledgeable about the area. Also, they gave great... read more

Reviewed yesterday
LJ O
Good information

Good information for the area and falls. Friendly staff. Clean rest rooms. Snack shop. The movie... read more

Reviewed yesterday
skiwithapro
,
Hampstead, Maryland
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Traveller Overview
  • Excellent59%
  • Very good26%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
About
The Niagara Falls USA Official Visitor Center is operated by Destination Niagara USA and conveniently located in the heart of the downtown Niagara Falls tourist district, just steps from Niagara Falls State Park. We offer an array of services to...more
Closed Now
Hours Today: 08:30 - 19:00
See all hours
Suggested duration: < 1 hour
Contact
10 Rainbow Blvd, Niagara Falls, NY 14303-1132
Website
+1 877-325-5787
Call
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Reviews (253)
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All reviewsfree parking across the streethelpful with directionsfree mapgift shoprainbow blvdstarting pointdiscovery passesanswered all of our questionsgreat informationwelcome centerinformation deskmemorial daybuy ticketsother attractionsnew yorkcanadian sidebucket list
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1 - 10 of 210 reviews
Reviewed yesterday

The folks inside are wonderful and very knowledgeable about the area. Also, they gave great recommendations for food!

Thank LJ O
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded today

Thank you so much for the kind review!

Reviewed yesterday

Good information for the area and falls. Friendly staff. Clean rest rooms. Snack shop. The movie seemed to be over priced so we skipped that.More

Thank skiwithapro
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded today

Hi skiwithapro! Thanks for taking the time to submit a review. While we appreciate your feedback, you seem to be referring to the Visitor Center located directly at Niagara Falls State Park. While we do offer great information, friendly staff and clean restrooms, we do...More

Reviewed yesterday via mobile

My partner and I called for prices on trips and tours. Staff very friendly and welcoming. Great information given.

Thank enncle
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded today

Thanks for the kind review! Hope to see you again soon!

Reviewed 2 days ago

We stopped in at the beginning of our trip. The folks running the place were very friendly and knowledgeable. They offered suggestions for activities with kids (11 and 6) as well as food options.

Thank M2He
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded today

Thanks for the kind review! We appreciate your feedback!

Reviewed 2 days ago

This is just outside Niagara Falls State Park. They have restrooms, travel maps, and brochures there, not only for the Niagara Falls area, but for many areas just outside the city.

Thank Maketrax
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded today

Thanks for taking the time to submit a review! We appreciate it!

Reviewed 3 days ago

The movie the showed on the Niagara Falls daredevils was ver interesting. The pictures of the history of the falls were very informative.

Thank goldens9669
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded today

Hello! Thanks for taking the time to submit a review. While we appreciate your feedback, you seem to be referring to the Visitor Center located directly at Niagara Falls State Park. We do not offer a movie here. Hope to see you again soon!

Reviewed 2 weeks ago

I cannot begin to explain the beauty of this place. Bring a camera and take lots of pictures. You will not regret it!

Thank ThomasJAdams
Reviewed 12 August 2018

Get your Discovery Passes here or at the kiosks nearby. Great value. Start the Maid of the Mist from here, and return later in the day for the Niagara Falls movie. The movie was so good, I purchased the DVD in the shop to show...More

1  Thank Morris-Madison
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 5 weeks ago

Hi Morris-Madison, Thanks for the kind review! Seems as though you're referring to the Visitor Center located at Niagara Falls State Park. We're located just outside of Goat Island. Hope to see you again soon!

Reviewed 12 August 2018

Great place to cool off or use the restrooms during the day. Lots of information,l very helpful staff.

Thank WhatStruckMe
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 5 weeks ago

Hi WhatStruckMe, Thanks for the kind review! Hope to see you again soon!

Reviewed 10 August 2018

The folks at the visitor center were professional, informative and kind. One evening we went to pick up brochures and got there when they were about to close, but they let us in (one lady made a face, but who could blame her?) for a...More

Thank KalNJ
Elizabeth A, Sr. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 12 August 2018

Hi KalNJ, Thank you so much for the kind review. We truly appreciate your feedback and hope to see you again soon!

View more reviews
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Questions & Answers
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Lorretta A
11 May 2018|
Answer
Response from fisherman65 | Reviewed this property |
I think you would have to fly to Buffalo New York then take a car or taxi.
1
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pinkroses50
4 November 2017|
AnswerShow all 4 answers
Response from Pierre C | Reviewed this property |
sorry no information about that but I think you should browse the websites of hotels to get the right answer
0
Votes
Marcy C
11 June 2017|
Answer
Response from ladc2001 | Reviewed this property |
No cost to look😀 They charge a small fee to watch the film
0
Votes