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The Spa at Barton Hill

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Address: 100 Center St, The Barton Hill Hotel & Spa, Lewiston, NY 14092-1538
Phone Number:
+1 716-754-9094

TripAdvisor Reviewer Highlights

Read all 39 reviews
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  • 19
    Excellent
  • 10
    Very good
  • 3
    Average
  • 5
    Poor
  • 2
    Terrible
Review of hotel--not spa

This hotel was built in 2006. It just appears to be old. Unfortunately, it seems trying to make someplace look old equals poor craftsmanship. However, that did not really deter... read more

4 of 5 bubblesReviewed 22 December 2015
indigodawn
,
Niagara Falls, NY
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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Toronto, Canada
Level Contributor
57 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 1 week ago

It was our first wrap, and we didn't know what to expect. As we walked through the lobby to the spa the scent of peppermint filled the air. The staff were very friendly and knowledgeable. They were on time and very helpful. Unfortunately we were scheduled for a couples wrap and the second person didn't show up to work that... More 

Helpful?
Thank Pamela M
Buffalo, New York
Level Contributor
78 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 12 December 2016

5 of us came to spa for friends 50th birthday. They could not have been more accommodating. With a smaller staff, and 5 services to fill, we were there a long time and they made sure we were comfortable and happy. They even had champagne, fruit, cheese, crackers~ so nice. 2 of us had our first ever massages and they... More 

Helpful?
Thank pkiefs
Niagara Falls, NY
Level Contributor
94 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 22 December 2015

This hotel was built in 2006. It just appears to be old. Unfortunately, it seems trying to make someplace look old equals poor craftsmanship. However, that did not really deter from our stay. Overall, it's a nice place. We stayed here one night in Frederick's Retreat room. The staff was very friendly at check-in. Of course, the place was deserted... More 

Helpful?
Thank indigodawn
Quebec City, Canada
Level Contributor
77 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 18 September 2015 via mobile

Not as sophisticated as I remembered it to be. The Spa's atmosphere has lost its zen aura. The waiting room/lounge had nothing special, we were not offered any beverage while waiting for our appointment. I booked my husband for the King for an hour package while I had the Swedish massage. They gave us a choice of individual sessions or... More 

Helpful?
1 Thank GoaliesMom1
Lewiston, New York
Level Contributor
29 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 10 July 2015

Nice hotel overlooking the Lower Niagara River and wonderful view of the Canadian side. Nice spa and comfortable rooms.

Helpful?
1 Thank Larry P
Lewiston, New York
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 June 2015

I am a local and have stayed here and have also had friends stay here when visiting. I am very disappointed reading some of these reviews...The Barton Hill is a very nice quality hotel with beautiful clean rooms! Each room has its' own decor and no two are alike. All the rooms are large, comfortable and well-appointed. I enjoy the... More 

Helpful?
1 Thank Kristen1960
Level Contributor
24 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 15 March 2015 via mobile

We were a group of six girls out for a bachelorette weekend getaway. We stayed at Barton Hill and chose to add some spa time to our fun. We had the standard 50min Swedish massage. I recommend booking well in advance, a month plus, if you have special requests especially while they have the spa groupon. There was a little... More 

Helpful?
2 Thank Kristina B
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 December 2014 via mobile

Treated my daughter to an early Christmas present as she just came home from the Army for the holidays! Fingers, toes and a massage. The masseuse was fantastic, my daughter felt some much needed relief! Even the proprietor, Diane, came around and was delightful! Thank you, we'll be back I'm sure

Helpful?
1 Thank Rachel R
Toronto, Canada
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 2 July 2014

Overall we enjoyed our stay and were happy with the location and the room, except for hearing the steps of the occupants above us. I expect this was due to inadequate sound proofing in the ceiling. Most of the staff were pleasant and helpful, but some front desk staff had real attitude. It was more like we were there to... More 

Helpful?
2 Thank Travel333333333
Pittsburgh, Pennsylvania, United States
1 review
5 of 5 bubbles Reviewed 9 August 2013

My wife and I arrive late night to be greed with a smile and great feeling a warm welcome. The Hotel is beautiful from the outside as well as the inside. Our room was outstanding! I have stay at plenty of hotels in my life and many were five stars but none can compare to this one. The Barton Hill... More 

Helpful?
Thank Chris T

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