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Adventure Calls Outfitters

4 Lower Falls Road, Castile, NY 14427
+1 585-343-4710
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Review Highlights
the first Timer

I could give more stars if it was not the first time for me, my fear of deep water did not let me... read more

Reviewed 9 November 2017
SaRa7Bana
,
Iran
Great Western NY Adventure

This is a terrific long tenured company located just an hour drive from Buffalo or Rochester. The... read more

Reviewed 12 October 2017
NewYorkHiflier
,
New York
Read all 48 reviews
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Overview
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We offer river rafting trips that are ideal for families with children, novice paddlers, and youth groups. Come see Letchworth State Park; "The Grand Canyon of the East" as only we can show you.
  • Excellent80%
  • Very good10%
  • Average2%
  • Poor0%
  • Terrible8%
Travellers talk about
Open Now
All hours
Hours Today: 08:00 - 18:00
LOCATION
4 Lower Falls Road, Castile, NY 14427
CONTACT
Website
+1 585-343-4710
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1 - 10 of 48 reviews

Reviewed 9 November 2017

I could give more stars if it was not the first time for me, my fear of deep water did not let me enjoy me that much. but the service and safety provided by Team were great.

Thank SaRa7Bana
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to let us know about your experience, Sara. We do hope you'll paddle with us again and be sure to ride with a guide in your raft so hopefully we can help you to overcome your apprehensions.

Reviewed 12 October 2017

This is a terrific long tenured company located just an hour drive from Buffalo or Rochester. The scenery is the best on the east coast. Cordial and fun staff who stress safety above all. This can be your next family outing. Best to book it...More

Thank NewYorkHiflier
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 7 November 2017

Thank you for your very kind words. We truly enjoy sharing the splendor of Letchworth State Park from our unique perspective and it indeed is a wonderful family outing.

Reviewed 10 October 2017

My 13 year old and I did the Letchworth trip in the fall, so class 1 rapids. We had a blast. Staff was entertaining, safety oriented, organized. Planning on returning to do bigger rapids next time!

Thank sunseekerTanya
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 7 November 2017

Thanks for the five star review, Tanya, and especially for your thoughts on the staff. They are our biggest asset. We look forward to sharing bigger water with you soon.

Reviewed 9 October 2017

My daughter and I had a rare opportunity for a special day out - we chose this - she the adventurer and me honestly a little nervous. Adventure Calls was TOP NOTCH from the first phone call to Kevin easing my nervousness to our guide...More

Thank Angmich315
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 7 November 2017

We are so glad that we could be an integral part of your special day with your daughter and even more that the entire experience exceeded your expectations. That is our goal each and every day. You're certainly right about Tracy, she is indeed one...More

Reviewed 2 September 2017 via mobile

Sadly, the water was too low to white-water raft. The company contacted us ahead of time to let us know it was cancelled, but offered a kayacking excursion instead. Most fun my family had on our entire vacation. Company was well-equipped & well-manned. Great for...More

Thank Erica B
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 2 October 2017

Thank you for your kind words, Erica. We're happy to hear you family enjoyed paddling the funyaks with us. We expect to be back in the rafts for most of October and would love to share the fall foliage in the gorge with you.

Reviewed 8 August 2017

started calling 2 weeks before the day we wanted had 8 people who wanted the raft ride each call was not sure if we will have enough water and no you don't need to make a reservations. callled 2 -3 times before the day before...More

1  Thank guy b
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 10 October 2017

I apologize for the apparent misunderstanding between us over the course of our several phone conversations. We are solely dependent on rainfall to keep the river running and during the summer months it is not unusual for the river to be too low to raft....More

Reviewed 28 July 2017

Staff makes sure everyone is well informed and properly outfitted. kind of a long bus ride right now due to road closures with quite a healthy walk to the landing, but the raft trip was great. Wolf creek experience was super fun and photos are...More

Thank Susan M
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 1 October 2017

Thank you for the five star review, Susan. We strive everyday to make sure all our guests have a (safe) fun outing with us and are glad we met your expectations. We agree about the bus ride but, for the time being we are making...More

Reviewed 24 July 2017

This is a great trip for someone experienced or just getting a taste of white water rafting. Not a big time raging river, but the super guides make it so much fun. It is not too expensive and allows you to see the canyon from...More

Thank 1000Jim
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 1 October 2017

We appreciate the great review, Jim. Your thoughts are exactly what we try our best to provide all of our guests; an affordable and incredibly fun experience through the gorge for novice paddlers and families with younger children and our guides are indeed one of...More

Reviewed 20 July 2017

We took our 3 daughters, ages 11, 10, and 8 on their first rafting trip this week and it was a fantastic experience. The rapids were fun, but not scary, and they were able to paddle through all of them. Our head guide, Ella, was...More

Thank Lisa1495
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 1 October 2017

Thank you for your very kind words, Lisa. Being able to share the gorge with families such as yours and seeing the joy it brings is one of our primary motivators to work as hard as we do to provide a fun yet safe experience...More

Reviewed 13 July 2017

What an absolutely fablous day. Never done white water rafting before so was a little apprehensive, no need to have been!! After a full safety briefing and issue of life jackets which were checked by staff to ensure they were fitted correctly we were bussed...More

Thank barrule
Kevin K, Owner at Adventure Calls Outfitters, responded to this reviewResponded 1 October 2017

We're humbled by your glowing review. We owe much of our success to our incredible long-tenures staff. Glenn has been with us several years and certainly deserves the high praises for his demeanor and professionalism. We encourage you to raft with us next summer on...More

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Ask a question
Questions & Answers
bsirishmn
20 February 2017|
Answer
Response from Kevin K |
HI - I got your voicemail as well and will be calling you momentarily to answer all your questions.
0
Votes
joyalex
15 July 2015|
AnswerShow all 3 answers
Response from labattes | Reviewed this property |
The most pleasurable journey through the Letchworth Gorge is definitely during the spring when the water is higher from winter runoff.
1
Vote
Cubby2014
1 April 2015|
AnswerShow all 2 answers
Response from Kevin K | Property representative |
Thank you for your interest in our river trips at Letchworth State Park. All of our trips are guided but there is not a guide in every raft (the river doesn't require it.) However, as a general anyone who makes a... More
0
Votes