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Review Highlights
Coco Key Water Resort okay

We went to Coco Key Water Resort in June for one night week end. This was an okay resort. It was... read more

Reviewed 15 July 2018
u308908
,
New York
Affordable Family Getaway

Visited Coco Key in Mt Laurel, NJ during Memorial Weekend 2018. I had a nice stay. Package Deal was... read more

Reviewed 27 May 2018
DesireeR353
Read all 592 reviews
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Traveller Overview
  • Excellent22%
  • Very good26%
  • Average18%
  • Poor11%
  • Terrible23%
Travellers talk about
“spring break”(8 reviews)
“lots of fun”(14 reviews)
About
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Contact
915 Route 73, Mount Laurel, NJ 08054-1123
Website
+1 856-802-3929
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Reviews (592)
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All reviews adult only hot tub spring break lots of fun birthday party just ok great family fun arcade blast bucket groupon
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21 - 30 of 587 reviews
Reviewed 16 July 2018 via mobile

First off, there was no microwave in the rooms, we had to walk up one floor to the food shop in the lobby just to heat up our food, the water park doesn’t have a pool attached that you can just swim, it’s either you...More

2  Thank Kelly M
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you very much for taking the time to express your experience during your recent visit to CoCo Key Water Resort at The Hotel ML. It is only through the valuable feedback of guests like yourself that we can continue to identify opportunities to improve...More

Reviewed 15 July 2018 via mobile

Bailey the bartender was the best 👍🏾 Best bartender I’ve came across in a long time. Can’t wait to come back 🤙🏾

1  Thank Young Mugga Sti... W
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Awesome!!! We will let her know. Looking forward to having you and your family visit with us again soon!

Reviewed 15 July 2018

We went to Coco Key Water Resort in June for one night week end. This was an okay resort. It was nice that it was a water park hotel resort. It was really hot this week end. It is a was a small water park....More

1  Thank u308908
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you for taking the time to review your experience at our property. Having the opportunity to know how we are serving our guests helps us maintain our standards and improve any areas of concern. We will certainly address the issues you noted with our...More

Reviewed 23 June 2018 via mobile

I give this stay 2 1/2 upon my arrival one of the my bed did not have top sheet. I called and received it right away. However the bed was not firm, one mattress in my room was more like a new one, but the...More

Thank territeeeee
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

I apologize that you experienced some challenges while you were here. I would like to assure you that we take all feedback very seriously and I can assure you that we will engage all customer comments with our team.We'll extend your thanks to Shameika and...More

Reviewed 19 June 2018 via mobile

We've been coming to Coco Key Water resort in Hotel ML for over 5 years now. We have two kids, 8 and 6 years of age. It's affordable and very convenient. The hotel stay - Every time we visit the 🏨 hotel rooms at The...More

2  Thank Ivelisse J
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 26 August 2018

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want...More

Reviewed 17 June 2018 via mobile

Everything about this place is disappointing. The water park is yoo small and intensely crowded. Everything feels dirty. And there is exactly zero customer service. The people at the hotel desk are more interested in entertaining eacither than welcoming guests. In the end we spent...More

1  Thank Jeanne D
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 26 August 2018

Thank you very much for taking the time to express your experience during your recent visit to CoCo Key Water Resort at The Hotel ML. It is only through the valuable feedback of guests like yourself that we can continue to identify opportunities to improve...More

Reviewed 27 May 2018

Visited Coco Key in Mt Laurel, NJ during Memorial Weekend 2018. I had a nice stay. Package Deal was very affordable. The staff goes above and beyond with exceptional guest services. However the Water Park must improve. The Water Park closes at 9pm. Not cool....More

Thank DesireeR353
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 12 June 2018

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want...More

Reviewed 16 May 2018

This trip was planned a few weeks ahead of time since we were going to be in the NJ area and it was my daughter's birthday. The atmosphere was chaotic, the girls bathroom was terribly filthy and the construction on the stairs to access the...More

3  Thank Melanie B
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 12 June 2018

Thank you for your feedback. We apologize for any inconvenience you may have experienced while visiting with us. We take all feedback very seriously and I can assure you that we will engage your comments with our staff. We are pleased to hear you enjoyed...More

Reviewed 13 May 2018 via mobile

Took a day trip to New Jersey. We had a ball, even the 11 month old had a a great time. It’s affordable with many activities for children and adults to enjoy for hours at a time. Loved it!

Thank simplyyetta
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 12 June 2018

Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time with us, we look forward to seeing you again!

Reviewed 7 May 2018

I can not begin to explain how horrible this place was. PACKED full of screaming children and adults. No place to relax not even a normal swimming pool. The changing rooms and bathrooms were filthy with hair and trash covering the floor. Save your money...More

3  Thank 20worldtraveler
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 12 June 2018

Thank you very much for taking the time to express your experience during your recent visit to CoCo Key Water Resort at The Hotel ML. It is only through the valuable feedback of guests like yourself that we can continue to identify opportunities to improve...More

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Questions & Answers
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MyKayla L
12 September 2018|
AnswerShow all 2 answers
Response from ShellyRae1980 | Reviewed this property |
Look to my answer.
0
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Christopher B
23 April 2018|
AnswerShow all 6 answers
Response from Michele R | Reviewed this property |
Watching the kids have fun and staying cool
0
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Cherish G
3 April 2018|
AnswerShow all 3 answers
Response from sublimemoon | Reviewed this property |
I don't believe they have one. There's a seating area near the water area that you can park the stroller, but you have to keep an eye on your belongings. I don't believe there's any rule against strollers but you can always... More
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