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Review Highlights
Coco Key Water Resort

The adult spa wasn't open, yet the resort was beautiful. There was just a little to much chlorine... read more

Reviewed 12 August 2018
Todd A
Never again

First off, there was no microwave in the rooms, we had to walk up one floor to the food shop in the... read more

Reviewed 16 July 2018
Kelly M
via mobile
Read all 591 reviews
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Traveller Overview
  • Excellent22%
  • Very good26%
  • Average18%
  • Poor11%
  • Terrible23%
Travellers talk about
“spring break”(8 reviews)
“lots of fun”(14 reviews)
About
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Contact
915 Route 73, Mount Laurel, NJ 08054-1123
Website
+1 856-802-3929
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Most Helpful Positive Review
Reviewed 4 December 2011

I read the reviews and would like to comment on my stay here and address some of the others complaints. 2 adults, 2 8yo Boys. We are not rich nor poor and like clean places with some amenities Total cost 2 days one night $320...More

13  Thank kazu79
Most Helpful Critical Review
Reviewed 17 April 2014 via mobile

Your kids are NOT safe at the Coco Key Waterpark! We learned this the hard way.... When we first arrived at the waterpark, it wasn't very crowded. Numerous visible lifeguards gave us a sense of security. As more and more people arrived, we slowly realized...More

75  Thank NJWalter
Reviews (591)
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All reviews adult only hot tub spring break lots of fun birthday party just ok great family fun arcade blast bucket groupon
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11 - 20 of 586 reviews
Reviewed 18 August 2018

If I could rate this a 0 I would. I went last week with my husband and 2 kids ages 8 and 13. The water park is small and mostly for smaller children. Kids over the age of 11 will get easily bored after a...More

4  Thank Alexis T
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 29 September 2018

Alexis, We apologies for you less than perfect stay. We are aware of the challenges you faced and would like to assure that it's a top priority in maintaining a fun, clean and safe environment. Your insight helps us grow as a company and assists...More

Reviewed 12 August 2018 via mobile

I’ve been going to Coco Keys for years. My Family and I own Annual Passes. I’m a huge fan of anything to do with water. We always have a great time here. The younger Kids ( 12 and below) have the most fun. The older...More

1  Thank ShellyRae1980
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you for taking the time to post about your stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you...More

Reviewed 12 August 2018

The adult spa wasn't open, yet the resort was beautiful. There was just a little to much chlorine in the air.More

1  Thank Todd A
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time with us, but apologize that you experienced some challenges while you were here. The hot tub is back up and running and we will...More

Reviewed 4 August 2018 via mobile

I had my daughters 4th bday party there and it was amazing! Very satisfied with their customer service and information received. My host Tianna was awesome! One of the best people there with such a delightful personality. Thank you

1  Thank Alicia T
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you for taking the time to share your experience with us. We are pleased to hear Tianna did a great job, and that you enjoyed your time at our water park. We will let her know and look forward to seeing you again!

Reviewed 1 August 2018 via mobile

Stayed at The ML Hotel where the water park is located. Had a wonderful time!! It rained all weekend but we didn't notice it. Going back in December! Shirley Montgomery.

Thank Shirley M
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time with us, we look forward to seeing you again!

Reviewed 29 July 2018 via mobile

I will never ever stay at Coco Keys Mt Laurel or any facility that is related. I spent quite a decent amount of money and basically threw that money in the trash! The hotel itself is a bit outdated and needs serious cleaning. The carpets...More

4  Thank amoracash
Reviewed 23 July 2018

We only attended the water park for one day, we walked it and it appeared dirty, crowded and small. it advertises to have an adults only section that is really just a single hot tub that appears as filthy as the rest of the place....More

6  Thank kkeller8517
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want...More

Reviewed 23 July 2018 via mobile

Nothing good to say about this place just a waste of money water was dirty/foggy just horrible 🤢 😷More

2  Thank NicoleR4645
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you very much for taking the time to express your experience during your recent visit to CoCo Key Water Resort at The Hotel ML. It is only through the valuable feedback of guests like yourself that we can continue to identify opportunities to improve...More

Reviewed 22 July 2018 via mobile

Our family had a wonderful time here. Pricilla at the front desk was very lovely. She helped us with all our needs and more. She’s such a sweet person will come back to this resort because of her service. Thank You

Thank winterfellacadem2018
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you, we will relay the message Pricilla and the rest of team. Can't wait to have you back!!

Reviewed 16 July 2018 via mobile

First off, there was no microwave in the rooms, we had to walk up one floor to the food shop in the lobby just to heat up our food, the water park doesn’t have a pool attached that you can just swim, it’s either you...More

2  Thank Kelly M
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 16 September 2018

Thank you very much for taking the time to express your experience during your recent visit to CoCo Key Water Resort at The Hotel ML. It is only through the valuable feedback of guests like yourself that we can continue to identify opportunities to improve...More

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Questions & Answers
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MyKayla L
12 September 2018|
AnswerShow all 2 answers
Response from ShellyRae1980 | Reviewed this property |
Look to my answer.
0
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Christopher B
23 April 2018|
AnswerShow all 6 answers
Response from Michele R | Reviewed this property |
Watching the kids have fun and staying cool
0
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Cherish G
3 April 2018|
AnswerShow all 3 answers
Response from sublimemoon | Reviewed this property |
I don't believe they have one. There's a seating area near the water area that you can park the stroller, but you have to keep an eye on your belongings. I don't believe there's any rule against strollers but you can always... More
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