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ok be needs updates

We stayed here for my daughters birthday and it was ok. Nothing spectacular especially compared to... read more

Reviewed 3 days ago
loveto t
,
Middletown, New Jersey
Ok for indoor family fun

Visited the indoor water park mid-August in an attempt to get my toddler over her fear of water... read more

Reviewed 28 August 2018
Ms C
via mobile
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  • Excellent22%
  • Very good26%
  • Average18%
  • Poor11%
  • Terrible23%
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915 Route 73, Mount Laurel, NJ 08054-1123
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+1 856-802-3929
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All reviews adult only hot tub room was clean spring break lots of fun birthday party just ok arcade blast bucket groupon
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1 - 10 of 582 reviews
Reviewed 3 days ago

We stayed here for my daughters birthday and it was ok. Nothing spectacular especially compared to the great wolf's and sahara sams and other indoor water parks. The hotel room itself was clean but old and dirty looking. The water park was chaotic and kept...More

Thank loveto t
Reviewed 4 weeks ago

Great family fun! Staff are friendly and park is very clean!! Hot tub area for adults to relax. Bar for drinks and basic park food fare.

Thank stephanie c
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 3 weeks ago

Stephanie, Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time with us, we look forward to seeing you again!

Reviewed 4 weeks ago via mobile

9/9/18-9/11/18 Had a great time thanks to the staff and Tim at the front desk. Everything is on site waterpark, restaurant bar and pool. The area is great too, although you must drive or take a cab. Wal-Mart the Moorestown mall, skyzone, bowling and the...More

Thank Lucretia C
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 3 weeks ago

Lucretia, Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time with us, we look forward to seeing you again!

Reviewed 8 September 2018 via mobile

The hotel is super nice and super clean. The kids have lots of fun at the indoor waterpark and the outside pool . I really recommend it for a mini family vacation and it’s also not expensive. Jorvan77-New Jersey

Thank Sightsee188760
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time at our water park and we look forward to seeing you again!

Reviewed 30 August 2018 via mobile

As soon as you walk in, the smell of the lobby smells like an old place. We went the mid week for $25 each, our 3 year old paid and my parents (age >65) were free. The place is small, the hot tub was too...More

Thank icee14
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 3 weeks ago

Thank you very much for taking the time to express your experience during your recent visit to CoCo Key Water Resort at The Hotel ML. It is only through the valuable feedback of guests like yourself that we can continue to identify opportunities to improve...More

Reviewed 28 August 2018 via mobile

Visited the indoor water park mid-August in an attempt to get my toddler over her fear of water. While I love the concept and setup of the water park there was a lot going on. I’m sure it was because it was a Saturday. As...More

Thank Ms C
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 3 weeks ago

Ms. C, Thank you for taking the time to review your experience at our property. Having the opportunity to know how we are serving our guests helps us maintain our standards and improve any areas of concern. We are so glad to hear that your...More

Reviewed 18 August 2018

If I could rate this a 0 I would. I went last week with my husband and 2 kids ages 8 and 13. The water park is small and mostly for smaller children. Kids over the age of 11 will get easily bored after a...More

4  Thank Alexis T
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this reviewResponded 3 weeks ago

Alexis, We apologies for you less than perfect stay. We are aware of the challenges you faced and would like to assure that it's a top priority in maintaining a fun, clean and safe environment. Your insight helps us grow as a company and assists...More

Reviewed 12 August 2018 via mobile

I’ve been going to Coco Keys for years. My Family and I own Annual Passes. I’m a huge fan of anything to do with water. We always have a great time here. The younger Kids ( 12 and below) have the most fun. The older...More

1  Thank Shelly R
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to post about your stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you...More

Reviewed 12 August 2018

The adult spa wasn't open, yet the resort was beautiful. There was just a little to much chlorine in the air.More

1  Thank Todd A
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your time with us, but apologize that you experienced some challenges while you were here. The hot tub is back up and running and we will...More

Reviewed 4 August 2018 via mobile

I had my daughters 4th bday party there and it was amazing! Very satisfied with their customer service and information received. My host Tianna was awesome! One of the best people there with such a delightful personality. Thank you

1  Thank Alicia T
thehotelml, Manager at Coco Key Water Resort, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to share your experience with us. We are pleased to hear Tianna did a great job, and that you enjoyed your time at our water park. We will let her know and look forward to seeing you again!

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Questions & Answers
Ask a question
MyKayla L
12 September 2018|
Answer
Response from Shelly R | Reviewed this property |
Well reviews are subjective...This is my opinion and experience (at least for me & my Family) It’s not false. I recommend going on an off day or time like during the week( Summertime hours or getting there at opening) My... More
0
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Christopher B
23 April 2018|
AnswerShow all 6 answers
Response from Michele R | Reviewed this property |
Watching the kids have fun and staying cool
0
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Cherish G
3 April 2018|
AnswerShow all 3 answers
Response from sublimemoon | Reviewed this property |
I don't believe they have one. There's a seating area near the water area that you can park the stroller, but you have to keep an eye on your belongings. I don't believe there's any rule against strollers but you can always... More
1
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