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Address: 345 N Arlington Ave, Reno, NV 89501-1132
Phone Number: +1 775-348-2200
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TripAdvisor Reviewer Highlights

Read all 99 reviews
Visitor rating
  • 18
    Excellent
  • 14
    Very good
  • 27
    Average
  • 24
    Poor
  • 13
    Terrible
Comfy Hotel

I stayed at the Sands during Thanksgiving Holidays .. This Hotel is Not Brand New But it was very Clean . The people make this Hotel worth going to . Especially Selby in the Copa... read more

3 of 5 bubblesReviewed 1 week ago
garywD2365YL
,
Redding, California
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99 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Sacramento, California
Level Contributor
16 reviews
6 attraction reviews
2 of 5 bubbles Reviewed 2 days ago NEW

Beds are not comfortable and really didn't feel safe staying there (sketchy characters roaming throughout). Stale smell in the hallways and furniture in our room was in poor repair. Will not stay there again.

Helpful?
Thank Gamblr_Heart
Redding, California
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I stayed at the Sands during Thanksgiving Holidays .. This Hotel is Not Brand New But it was very Clean . The people make this Hotel worth going to . Especially Selby in the Copa or any of the nice Ladies at Mel's Diner . . If I go Back it will be because of the Staff here . I... More 

Helpful?
Thank garywD2365YL
Salem
Level Contributor
41 reviews
15 attraction reviews
3 of 5 bubbles Reviewed 3 weeks ago

In Reno but several blocks from Virginia st durning day light not a area of town, that I feel safe. In a part of town where many of the poor and homeless, sit and stand around.

Helpful?
Thank Gabriele R
Portland, Ore, USA
Level Contributor
14 reviews
8 attraction reviews
5 of 5 bubbles Reviewed 3 weeks ago

stayed here more then once.....nice rooms and nice price. Don't need all the fancy stuff of some of the motels here, this is just right, not high end but not low either .....good place to stay..

Helpful?
Thank reverendcliff929
Moscow, Russia
Level Contributor
258 reviews
199 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We didn't have a lot of time but needed a lunch very fast. So decided to stop at the Sands Casino. The employees were very kind and attentive and explained our options. There is funny smell inside as almost in any casino. We had a typical American lunch in the 50th cafe but the service was fast.

Helpful?
Thank onova2014
2 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 28 October 2016

the casino was cool but the hotel will not return our deposit they keep saying you will see it in your act in 2-3 days but 1 1/2 months later and several calls (some transferred and avoided without return) still no 70.00 return!!!!! this room was def not worth $170.00 for 0ne night!!

Helpful?
Thank Sandi L
Hiawassee, Georgia
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 26 October 2016

My room was dirty, the towels were dirty, the hotel staff was unfriendly. There are not enough adjectives to fully describe my stay. I bough new towels and washclothes at the mall.

Helpful?
Thank Chuckie K
Gresham, Oregon
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 23 October 2016

waitress called security to report a man with an apparently stolen purse...security took too long to arrive to apprehend the man. Hang on to you purses if you venture their!

Helpful?
Thank Karen G
La Canada, California
Level Contributor
681 reviews
168 attraction reviews
common_n_attraction_reviews_1bd8 430 helpful votes
2 of 5 bubbles Reviewed 18 October 2016

This casino is not for tourists...it seemed that most of the clientele at the machines and tables were locals...there were very few people that seemed like out-of-state tourists. The casino was dirty...there's grafitti in the elevators and a paint job is needed badly. The restaurants are awful...mostly just fast food joints that serve food on paper plates. Mel's is attached... More 

Helpful?
Thank Rogerdob
Level Contributor
17 reviews
3 of 5 bubbles Reviewed 17 October 2016

I think it's a pretty good hotel to be at the heart of things. Rooms are not great for the money. Pretty run down. The staff are very good though and do the best to accomadate you in any way.

Helpful?
Thank Heather B

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