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1862 David Walley's Hot Springs & Spa

2001 Foothill Rd, Genoa, NV 89411
888-SPA-1862
Website
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Review Highlights
Horrible experience, terrible customer service

We bought a Groupon for a Dine and Dip, which was for dinner at the restaurant and then a soak in... read more

Reviewed 3 days ago
Mandy C
via mobile
Wonderful hot spring pools

stayed for a week with timeshare exchange, well maintained resort but still need minor... read more

Reviewed 1 week ago
Allrelative
,
Fremont, California
Read all 44 reviews
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Nestled in the Sierra Mountain Valley, with a 360 degree view of the majestic Sierra Mountain range, 1862 David Walley’s Hot Springs Resort Spa offers you a rare opportunity to indulge yourself in the mineral rich hot springs that mother nature herself thrives in. Our hot springs have been known around the world for their healing powers for almost 150 years. Come and refresh, relax and reconnect.
  • Excellent38%
  • Very good34%
  • Average13%
  • Poor2%
  • Terrible13%
Travellers talk about
LOCATION
2001 Foothill Rd, Genoa, NV 89411
CONTACT
Website
888-SPA-1862
Write a Review
Reviews (44)
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1 - 10 of 44 reviews

Reviewed 3 days ago via mobile

We bought a Groupon for a Dine and Dip, which was for dinner at the restaurant and then a soak in the hot springs. I called several weeks in advance to make a reservation and we went there tonight. We had dinner at the restaurant....More

Thank Mandy C
Reviewed 1 week ago

stayed for a week with timeshare exchange, well maintained resort but still need minor improvements; pools are well maintained but temperature of each pool (5 hot springs and 1 for swimming) is not consistent; customer service is outstanding.

Thank Allrelative
summerwindsresorts02, Public Relations Manager at 1862 David Walley's Hot Springs & Spa, responded to this reviewResponded yesterday

Thank you for reviewing 1862 David Walley's Hot Springs & Spa. We hope you enjoyed your visit and we would love to have you back again in the future.

Reviewed 10 April 2017 via mobile

We stayed at David Walley's for 5 days. Not much to do in the resort aside from the hot springs, but such a short drive to South Lake Tahoe (25 mins), Reno (50 mins) and Virginia City (40 mins), that you can visit these places...More

Thank joeyirene
summerwindsresorts02, Public Relations Manager at 1862 David Walley's Hot Springs & Spa, responded to this reviewResponded 11 April 2017

Thank you for reviewing 1862 David Walley's Hot Springs & Spa. We are pleased to hear you enjoyed your stay with us and we hope to have you visiting again soon.

Reviewed 7 April 2017

The location is beautiful. The quality of the mineral water is amazing. The staff is nice. Too many kids. No complimentary water. Messy locker rooms. My family and I were guests at Walley's resort and still had to pay a $55 per person / per...More

Thank wendyjoypolish
Reviewed 30 March 2017 via mobile

What a view! And so many hot springs we had one to ourselves!!! Great temperature and not too smelly. The resort provides towels and keys to lockers. Warning: lockers are small and will not fit a small duffle bag. And the locker room is small....More

Thank Michelle D
summerwindsresorts02, Public Relations Manager at 1862 David Walley's Hot Springs & Spa, responded to this reviewResponded 3 April 2017

Thank you for reviewing 1862 David Walley's Hot Springs & Spa. We are happy to hear you enjoyed the hot springs and we do apologize for the steam rooms being out of order during your stay. We are working to correct this issue and we...More

Reviewed 18 March 2017

At the check in, Shelby did not give us the requested suite. Even though, the suite was available. After our complaint, Shelby wanted to clean the suite and give it to us, but her manager Mendy Stuart said that she would not give it to...More

Thank obam15
summerwindsresorts02, Public Relations Manager at 1862 David Walley's Hot Springs & Spa, responded to this reviewResponded 24 March 2017

Thank you for your review of our resort. It was with deep regret to read your concerns. Our resort manager apologizes that she has not had the pleasure of speaking with you and would welcome the opportunity to discuss your stay. You may reach her...More

Reviewed 16 December 2016 via mobile

The million dollars upgrades look nice, the rooms are clean and spacious but the sofa needs an end table on the other side, a nightstand is necessary on the other side of the bed, the kitchen needs utensils! However the staff is great, hard working...More

Thank DebiJPeck
summerwindsresorts02, Public Relations Manager at 1862 David Walley's Hot Springs & Spa, responded to this reviewResponded 19 December 2016

Thank you for reviewing 1862 David Walley's Hot Springs & Spa. We are pleased to hear you enjoyed your stay and we hope to have you back again soon!

Reviewed 3 September 2016 via mobile

A great find on way to South Tahoe in Genoa, NV. Had a nice server named Shiela. My wife and I split a full slab of ribs which they were nice enough to split for us ahead of time. There is plenty of ambience here....More

1  Thank Jim T
summerwindsresorts02, Public Relations Manager at 1862 David Walley's Hot Springs & Spa, responded to this reviewResponded 6 September 2016

Thank you for reviewing 1862 David Walley's Hot Springs & Spa. We are so happy to hear you had such a pleasant time at our restaurant and saloon. Our staff there works hard to ensure each guest has a clean and delicious dining experience and...More

Reviewed 26 August 2016

Stayed in a studio which had dishes and silverware this year. Last year we had to bring our own. Toaster only dropped toast 1/2 way. Had to turn the bread around. New toaster provided. Cleaning midweek lost my dental bag with electric toothbrush, tongue scraper,...More

1  Thank paupaubean
Reviewed 16 August 2016

We bought a combo deal to use the hot springs and have a 3 course Prix Fixe dinner. Springs were not at all crowded and felt wonderful. Restaurant service was friendly and relaxed. Menu was creative and high quality. A great excursion out of South...More

1  Thank kendall68
summerwindsresorts02, Public Relations Manager at 1862 David Walley's Hot Springs & Spa, responded to this reviewResponded 17 August 2016

Thank you for your kind review of 1862 David Walley's Hot Springs & Spa. We are so happy to hear you had such a pleasant time enjoying the resort and all its amenities. Our staff works hard to ensure each guest has a clean and...More

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Questions & AnswersAsk a question
terryglad
Has anyone experienced failure of housekeeping to do anything more than provide towels and make up a bed without using fresh sheets? They do not clean anything!!
31 January 2017|
Answer
Response from summerwindsresorts02 | Property representative |
Hello Terryglad, 1862 David Walley's Hot Springs Resort and Spa offers daily cleaning for a fee, as opposed to complimentary housekeeping. Since it is a timeshare, David Walley's offers a "home-like" vacation that is unlike... More
0
Votes
frugel-traveler
If trading through Intraval International, do we get free spa entry?
14 March 2015|
Answer
Response from summerwindsresorts02 | Property representative |
For more trading information, feel free to call 800-699-3250. Thanks!
-1
Votes