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Ameristar Casino St. Charles

1 Ameristar Boulevard, Saint Charles, MO 63301
+1 636-949-7777
Website
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Review Highlights
Attended Chippendales

My friend received an email with free tickets to Chippendales. It would have been nice to know... read more

Reviewed 1 week ago
d v
,
Saint Louis, Missouri
via mobile
Awesome Casino

Recommend if your visiting and looking for a nice casino to go to. Every time I go I have a great... read more

Reviewed 2 weeks ago
Jason M
Read all 390 reviews
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Overview
  • Excellent38%
  • Very good34%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
LOCATION
1 Ameristar Boulevard, Saint Charles, MO 63301
CONTACT
Website
+1 636-949-7777
Write a Review
Reviews (390)
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1 - 10 of 390 reviews

Reviewed 1 week ago via mobile

My friend received an email with free tickets to Chippendales. It would have been nice to know these were standing room only tickets in the email, or when we checked in. I finally had to ask someone how to get to the seating area. Oh,...More

Thank d v
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 1 week ago

Good morning and thank you for your review and comments. We will pass along your feedback to our team and we hope to welcome you back for an improved experience in the future.

Reviewed 2 weeks ago

Recommend if your visiting and looking for a nice casino to go to. Every time I go I have a great time

Thank Jason M
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 2 weeks ago

Good afternoon Jason, thank you for your review and comments. We are glad that you had a nice time with us and we look forward to your next visit.

Reviewed 4 weeks ago

While I am not a gambler I do like to visit casinos. This was a beautiful place and a great place just to walk around. In addition to the usual offerings of a casino, there was several nice looking restaurants and shopping. It really had...More

Thank BaltoROberta
Maureen M, Guest Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 3 weeks ago

Good morning and thank you for your review and comments. We are glad that you had a wonderful stay with us and enjoyed the property and had a fun time exploring. We hope to see you for another stay soon!

Reviewed 4 weeks ago via mobile

The casino is very nice and there are tons of different dining options to choose from. The hotel rooms are top notch and the pool area is also very well-maintained

Thank carlaecan
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 4 weeks ago

Good morning and thank you for your review and comments. We are glad that yo had a nice visit with us and that you enjoyed our restaurant options, your hotel room, and the pool. We hope to see you for another stay soon.

Reviewed 4 weeks ago via mobile

Whoever designed this place is a genius. Restaurants all seem high quality and you have to walk by them all to get to the casino. The bar in the middle of the gaming floor is very clean, nice, and modern. They charge about a buck...More

Thank Dustin_Robinett
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 4 weeks ago

Good morning and thank you for your review and comments. We are glad that you had such a nice visit with us and enjoyed the streetscape, Globar, and had fun in the casino. We hope to see you back again soon.

Reviewed 1 May 2017

While I would not have thought a casino would have a gourmet restaurant this one does. Great steak, food wine selection.More

Thank ntegt
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 9 May 2017

Good morning and thank you for your review and comments. We are glad that you had a nice time with us and that our team at Bugatti's was able to make your special occasion a memorable one. We hope to see you back for another...More

Reviewed 17 April 2017 via mobile

Can't win they love to take and not give and GOD help you if you need ANYTHING they won't hurry.. bad customer serviceMore

Thank auntycappy
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 19 April 2017

Good morning and thank you for your review and comments. We are sorry to see that you did not receive the outstanding experience that we strive to provide to all of our guests. The more you play with your mychoice card, the more tier points...More

Reviewed 11 April 2017

I have stayed several times at Ameristar and always found the rooms clean and spacious. I have always been treated well by the staff. Excellent place to stay.

Thank roygreenway
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 17 April 2017

Good afternoon and thank you for your review and comments. We are glad that you have enjoyed your visits with us and that the service our team provides make your visits even better. We look forward to seeing you back again soon.

Reviewed 11 April 2017

We found this casino smokey. Most casinos today don't allow smoking on the premises or at least only a certain area. This one seemed to have smoking everywhere. There was nothing special about the casino.More

Thank GladysOttawa
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 17 April 2017

Good afternoon and thank you for your review and comments. We take air quality very seriously as we know that some of our guests can be sensitive to the smoke. We will pass along your feedback about the smoke to our team and we hope...More

Reviewed 4 April 2017 via mobile

Loved every minute of it. So much fun....bright and exciting atmosphere. Upstairs is just as awesome. They did a really good job with all the lights that are up. Great penny slots. Awesome bar, with really fun bartenders. Can't wait to go back!More

Thank Jenny B
Maureen M, Public Relations Manager at Ameristar Casino St. Charles, responded to this reviewResponded 4 April 2017

Good evening Jenny, thank you for your review and comments. We are glad that you had a wonderful time with us and that you had fun in the casino and that the service our team members provided made your visit an even better one. We...More

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Questions & AnswersAsk a question
55Vegas
Just made a reservation there but after reviews I'm wondering if it is too smokey. I'm a regular visitor to Vegas casinos but this property has a lot of responses concerning the smoke in the casinos that you don't mormally see.
6 March 2017|
Answer Show all 4 answers
Response from Biggal91 | Reviewed this property |
If you don't own a SCBA Scott Airpack I would cancel!! this by far was the WORST!! I have ever experienced In the world!! You can get better air quality crawling though a forest fire started by a refinery explosion than you... More
1
Vote
Jane B
Is there a mall attached? What are the hours for things for kids to do on a Friday night? If by chance, one adult gambles and the other wants to spend a couple hours doing other things with the children, ages 16 and 12.
27 August 2016|
Answer Show all 6 answers
Response from bostongal1974 | Reviewed this property |
There is a arcade but that's all no mall attached
0
Votes
Supergirl18
Just wanted to know if smoking is allowed on the casino floor? Thank you
5 June 2016|
Answer
Response from tdixon55 |
Yes and it's horrible! Why is indoor smoking banned in STLouis but not the casinos? It seems like every smoker in the state comes here to smoke just because they can do so
0
Votes