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Venetian Indoor Waterpark

11801 Fountains Way, Maple Grove, MN 55369-7203
+1 763-425-3800
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Review Highlights
Nice

Not large but nice, it was nice and clean an loads of towels and it wasn't overly crowed! The kids... read more

Reviewed 3 weeks ago
lnfette
,
Waconia, Minnesota
Disappointed Family Night Stay

So as a mother of two we were very excited to be here however when we got to the room the kids bunk... read more

Reviewed 19 March 2018
rudysomer
,
Saint Paul, Minnesota
via mobile
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The Holiday Inn & Suites Maple Grove is home to Venetian Indoor Waterpark . The Venetian features 25,000 sq. ft of water fun, zero entry levels, and two four-story water slides open Fridays 4pm-10pm, Saturdays 8am-10pm and Sundays 8am-2pm. Open to hotel guests only, four passes are issued with every room reservation. Please visit our website for specific waterpark info and extended holiday hours.
  • Excellent40%
  • Very good19%
  • Average21%
  • Poor9%
  • Terrible11%
Travellers talk about
“water park” (10 reviews)
“snack bar” (7 reviews)
Closed
Hours
Hours Today: Closed
LOCATION
11801 Fountains Way, Maple Grove, MN 55369-7203
CONTACT
Website
+1 763-425-3800
Write a ReviewReviews (42)
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"water park"
in 10 reviews
"snack bar"
in 7 reviews
"dave and busters"
in 3 reviews
"life guards"
in 3 reviews
"nice hotel"
in 2 reviews
"large hot tub"
in 2 reviews
"get away"
in 2 reviews
"stayed here"
in 2 reviews
"towels"
in 3 reviews
"kids"
in 20 reviews
"staycation"
in 2 reviews
"play"
in 4 reviews
"fun"
in 14 reviews
"weekends"
in 2 reviews
"winter"
in 2 reviews
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1 - 10 of 42 reviews

Reviewed 3 weeks ago

Not large but nice, it was nice and clean an loads of towels and it wasn't overly crowed! The kids enjoyed the nice shop off to the side.

Thank lnfette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, General Manager at Venetian Indoor Waterpark, responded to this reviewResponded 2 weeks ago

Wonderful! Thank you for taking the time to share. Our team will be happy to learn about your experience with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2018 via mobile

So as a mother of two we were very excited to be here however when we got to the room the kids bunk beds were not made, I had to make them myself ! I had to program there tv to work! When we checked...More

Thank rudysomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, General Manager at Venetian Indoor Waterpark, responded to this reviewResponded 2 weeks ago

Oh no! I am very sad to learn of your experience. I have shared this with our entire team and we will be working very hard to ensure similar experiences to not occur again. We recognize we did a poor job on your visit but...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

Don’t let the pictures fool you, the pool are is small, and over crowded. The staff kept the towels picked up, but did little more than that.More

Thank Holly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, Manager at Venetian Indoor Waterpark, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share. We are sorry to learn that your experience was anything less than exceptional. We shared your response with our team and are working on limiting the number of waterpark guests and working to ensuring our team members...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 12 December 2017

This hotel was fun for a little getaway. The rooms were clean and the waterpark not overly crowded. The bar was fun to hang out at. The hotel is very pretty.

Thank mommyofkiddos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Front Office Manager at Venetian Indoor Waterpark, responded to this reviewResponded 21 December 2017

Thank you so much for staying with us! We're glad you enjoyed your time here and we can't wait to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2017

The level of the water in the pool is very shallow. I would recommend this for small children. It is smelly and rather dirty but no surprise as it puts through a lot of people. There are very limited hours on Sunday. The hotel it...More

Thank onegameatatime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, Manager at Venetian Indoor Waterpark, responded to this reviewResponded 2 weeks ago

Our team was very sorry to learn of your experience. We appreciate the feedback and have worked to make changes to ensure our quality is highly maintained.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2017

This the worst hotel that I have ever stayed at! The walls were dirty, the rooms smelled, the floors were sticky. We purchased two rooms and we paid them in full for both rooms and they decided to charge my card an additional $298.56 for...More

Thank marieclater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, Manager at Venetian Indoor Waterpark, responded to this reviewResponded 2 weeks ago

We appreciated that you took the time to share and are very sorry about your experience. We have made some changes to ensure for better experiences and hope you will give us another try.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

Hotel is very nice and they provide great customer service. Clean hotel and rooms. Lots of shopping and food options near by. Right next to a Dave and Busters! I would come back!

Thank gunphries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, Manager at Venetian Indoor Waterpark, responded to this reviewResponded 2 weeks ago

Wonderful! Thank you for taking the time to share.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2017

The waterpark is only open on the weekends so plan accordingly, The water park is supposed to look like Venice, and they did a great job! There is a very large hot-tub, large toddler water park (which watching the babies play was adorable!) and then...More

1  Thank Be H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, Manager at Venetian Indoor Waterpark, responded to this reviewResponded 2 weeks ago

Great to read! Thank you for taking the time to share!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2017 via mobile

This pool is MUCH smaller than expected. Kids were bored in an hour. You have to have a room at the hotel for approximately 200/night so you are better off making the trip to Wisconsin Dell's or the Water Park of America when it opens....More

Thank cd923reviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, Manager at Venetian Indoor Waterpark, responded to this reviewResponded 2 weeks ago

We are sorry to learn of your experience with us. We appreciate the feedback and have shared it with our entire team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2017

Stayed here with my daughters and niece. They really enjoyed the swimming area. There were lots of people in the area, but it still felt like we had plenty of space. There were plenty of lifeguards walking around, making sure everyone was safe. The room...More

Thank Manda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy B, Manager at Venetian Indoor Waterpark, responded to this reviewResponded 2 weeks ago

Great to read! Thank you for taking the time to share!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
28 February 2017|
Answer
Response from Jessica K | Property representative |
Fun! Your daughter is the perfect age for our waterpark. Fridays typically aren't as busy as Saturdays, but that can vary weekend to weekend.
0
Votes
Paula S
22 February 2017|
AnswerShow all 2 answers
Response from Jessica K | Property representative |
Hi Paula, I'm sorry for the delay to get back to you. There is a Trader Joe's about half a mile from the hotel, part of the Shoppes at Arbor Lakes complex that we are located in.
0
Votes