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Kewadin Casino

2186 Shunk Rd, Sault Ste. Marie, MI 49783-9467
+1 906-632-0530
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Review Highlights
Sticker Shock

I agree with other reviews that quality has declined over the years. We go there at least once a... read more

Reviewed 2 weeks ago
Donna R
Nice place to stay and visit

We spent an evening of eating and gambling at this lively casino. Finding check in at the hotel... read more

Reviewed 3 weeks ago
A TripAdvisor Member
via mobile
Read all 160 reviews
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Overview
  • Excellent18%
  • Very good24%
  • Average35%
  • Poor15%
  • Terrible8%
Travellers talk about
“nice casino” (10 reviews)
“great buffet” (3 reviews)
LOCATION
2186 Shunk Rd, Sault Ste. Marie, MI 49783-9467
CONTACT
Website
+1 906-632-0530
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Reviews (160)
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1 - 10 of 160 reviews

Reviewed 2 weeks ago

I agree with other reviews that quality has declined over the years. We go there at least once a year and stay in the RV park for the past 15+ years. It used to be free with their rewards program and Jack, the campground operator...More

Thank Donna R
Dawna L, Marketing Data Analyst at Kewadin Casino, responded to this reviewResponded 1 week ago

Hi Donna R, Thank you for your review. I am sorry the price you saw on our website was incorrect and that you did not receive a more positive response regarding it. Our website does now show that the campground for Sault Kewadin Casino is...More

A TripAdvisor Member
376
Reviewed 3 weeks ago via mobile

We spent an evening of eating and gambling at this lively casino. Finding check in at the hotel was difficult as it was behind the casino. It was a great time.

Thank A TripAdvisor Member
Reviewed 9 May 2017

We use to love this place, but with the drink prices out of control and their food has always been poor, now they have changed their reward cards and they demote you if you're not up there consistently spending money. We've just had our last...More

Thank sheree h
Dawna L, Marketing Data Analyst at Kewadin Casino, responded to this reviewResponded 12 May 2017

Hello sheree h, Thank you for your review. I am sorry we did not meet your expectations in regard to value. I have brought this to the attention of Management. Our Northern Rewards Program is based upon how much customers play while using their card...More

Reviewed 9 May 2017

Meals and value use to be good, but our last 2 visits the food has gone downhill. Staff is friendly, but the menu has change and the buffet the day we were there had very little on it.More

Thank Lynn V
Dawna L, Marketing Data Analyst at Kewadin Casino, responded to this reviewResponded 12 May 2017

Hello Lynn V, I am glad you found our staff to be friendly. We do strive to consistently deliver a high quality product and service. I am sorry our food did not meet your expectations. We appreciate your feedback as comments like these help us...More

Reviewed 3 May 2017

Our room was spacious and clean and staff was very nice but rather sparse with their smiles! The casino was not as big as I thought it would be but adequate.....machines very tight. We had only one meal at the casino and it was terrible!...More

Thank bsmith700
Dawna L, Marketing Data Analyst at Kewadin Casino, responded to this reviewResponded 12 May 2017

Hello BSmith700, Thank you for your review. I am glad you found your room to be spacious and clean and our staff to be "very nice...". I have brought the concerns you mentioned to the attention of Management. Dan, our Acting Marketing Director, would appreciate...More

Reviewed 26 April 2017 via mobile

I ended up going here for a business lunch. I had the Kewadin Club from their deli which was good with a cherry coke. The poker tables are wide open, no lines, I went on a Wednesday which was a senior special day. The parking...More

Thank JimDeBerry
Reviewed 23 April 2017

Stopped here on an RV holiday. RV site closed but casino allowed us to plug in at the disabled spots as out of season. Beautiful interior with its own art gallery. Friendly staff, good food and drinks. Entertainment was a guy with a guitar and...More

Thank pbroadfield111
Reviewed 20 April 2017

Smallish basic casino. Plenty of machines to choose from, table games and a poker room. Would like to see some smiling employees, it would go along way toward goodwill to smile and speak to the patrons. We stayed at the attached hotel and that was...More

Thank Elvisfan1954
Dawna L, Marketing Data Analyst at Kewadin Casino, responded to this reviewResponded 21 April 2017

Hello, We apologize that your treatment was unsatisfactory. Kewadin Casinos strives to ensure that every guest is treated kindly and respectfully to ensure their visit is exceptional . Please call 1-906-635-4968 so that someone from our management team can discuss this incident with you.

Reviewed 19 April 2017

Obviously unhappy employees. The food in the restaurant was excellent YEARS ago. Like I said ...WAS. IT Is terrible, overpriced, and the staff is clearly unhappy. And not just in the restaurant. It's like they are on a personal mission to frighten off customers. From...More

1  Thank Desiderata013
Dawna L, Marketing Data Analyst at Kewadin Casino, responded to this reviewResponded 21 April 2017

Hello. We apologize that many areas of the operation did not meet your expectations. It is imperative to Kewadin Casinos that our staff be professional while simultaneously delivering a quality product. Please call 1-906-635-4968 so that someone from our management team can discuss this incident...More

Reviewed 9 April 2017

I was in town doing some work at the Kewadin Casino and I travel all over working on slots. This was a really nice casino and the staff was pretty nice. Cool layout of the casino.Only ate lunch at the deli but the food was...More

Thank Scott N
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