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Firekeeper's Casino

11177 Michigan Ave E, Battle Creek, MI 49014-8904
+1 269-962-0000
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Review Highlights
Well laid out, but has some issues

The casino is well laid out with something for everyone - all tables games, slots, poker, keno and... read more

Reviewed 26 September 2015
Steve M
,
Richmond, Virginia
Love the atmosphere

This month was my third time visiting fire keepers. I have only been able to stay in the hotel... read more

Reviewed 22 September 2015
Deanna G
,
Lincoln Park, Michigan
Read all 620 reviews
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Overview
  • Excellent35%
  • Very good32%
  • Average18%
  • Poor6%
  • Terrible9%
Travellers talk about
“slot machines” (45 reviews)
“table games” (35 reviews)
LOCATION
11177 Michigan Ave E, Battle Creek, MI 49014-8904
CONTACT
Website
+1 269-962-0000
Write a Review
Reviews (620)
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211 - 220 of 620 reviews

Reviewed 26 September 2015

The casino is well laid out with something for everyone - all tables games, slots, poker, keno and even bingo. There was never a line for the cashier, valet parking was complementary. The issues: - First the smoking will knock you down as it is...More

2  Thank Steve M
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 28 September 2015

Hi Steve: Thank you for your review. We appreciate guest feedback, as it alerts us to areas on which we need to refocus training efforts. Among others on our staff, all Floor Supervisors are well trained in all federal, state and local laws. We are...More

Reviewed 22 September 2015

This month was my third time visiting fire keepers. I have only been able to stay in the hotel once. Very clean and great service. I am however a bit disappointed that my last weekend stay, I stayed at the quality inn across the street...More

Thank Deanna G
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 23 September 2015

Hi Deanna--Thank you for visiting. We are glad to learn you enjoy FireKeepers so much. We are sorry that you were unable to use the complimentary room offer we sent you and hope if you receive another, the timing will be better for you. One...More

Reviewed 14 September 2015

I would not recommend this place for anyone. First of all, there was a bug in my bed. Later in day I found a ticket voucher on floor in casino. Cashed it in at a kiosk. For two and a half hours, I was pretty...More

7  Thank laura h
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 17 September 2015

Unfortunately, our initial attempts to recover money taken from another guest by your family was rebuffed. We did follow up until we were able to return the money lost by that guest to them once you made restitution. This process did take longer than we...More

Reviewed 14 September 2015

This casino has added more new slot machines through 2015. It is getting crowded as a result but on a busy day you should be able to find a machine. They have many of the new games...still waiting for the Batman game...and a good number...More

Thank Sharon P
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 15 September 2015

Hi Sharon--We do have the greatest variety of slots and newest machines on the market. One suggestion: there is a fine place to get food all hours of the day or night. It is Café 24/7, located in the casino, near the lobby. If you...More

Reviewed 12 September 2015

Great experience, wide variety of slot machines. Didn't win but got a lot of play for my money. Would like to return in the near future and stay on site.More

Thank Sheila M
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 14 September 2015

Hi Sheila--we're glad you had such a great time here! Among the 3,000 slot machines on our casino floor are the newest, most exciting games along with all of your older favorites. With six amazing restaurants to choose from; a large bingo hall, full-size poker...More

Reviewed 12 September 2015 via mobile

Nice hotel, we have visited a couple of times and the staff and hotel are very nice. The slots in the casino, however are TIGHT. I go to casinos knowing I'm going to lose my money. No Problem so far, but if I can't spend...More

1  Thank Jim B
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 14 September 2015

Hi Jim--we're glad you enjoy our 4-star hotel. Sorry you aren't winning more at the slot machines. We pay out hundreds of thousands of dollars every day in winnings and hope you hit some of that as well.

Reviewed 10 September 2015

Stayed at Firekeeper's Casino hotel in late August and had an enjoyable expeience. The hotel room was very nice and clean, and the food in the main restaurant was very good. We tried the crab cakes and found them to be very tasty and fresh....More

Thank HunnyBunny09
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 11 September 2015

What a wonderful time you had! A fun experience in the casino, at bingo; enjoying the hotel and the great food while dining at Mijem Buffet and Smoke 'n Fire. We appreciate your visit and the fine review and hope to see you again soon.

Reviewed 4 September 2015

we just got back from a trip to Fire Keepers Casino in Battle Creek ,Michigan the staff are so friendly ,they made us feel like family . The hotel is beautiful, the room we had was fantastic. Our only complaint was not enough non smoking...More

Thank boggie_7
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 5 September 2015

Thank you for your outstanding review. We're glad you got to enjoy our amazingly friendly staff, casino and hotel. This is a very special property with comfortable and spacious hotel room rooms our guests rave about; a state-of-the-art casino with 3,000 of the latest slot...More

Reviewed 2 September 2015

the food is always great at any time you go in. the game floor is busy and can be very smoky. Being a non smoker that is the only down fall I have found.More

1  Thank jane012263
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 September 2015

Isn't the food created by our award-winning Chefs and Cooks amazing? If you haven't sampled the tasty treats served each day by our top-notch staff, you are missing out. State-of-the-art air circulation systems move all smoke and odors to the high ceilings from our 5,000...More

Reviewed 1 September 2015

If you want to win-not the place. it's entertainment, that's about it. If you have nothing to do go there spend a few hours and go home. BUT, make sure you eat there-with rewards card it's cheaper + you can use your gaming points. Food...More

1  Thank 1Poppy1
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this reviewResponded 3 September 2015

We're sorry you didn't win. We can assure readers of this review that each day we pay hundreds of thousands of dollars to our loyal patrons in slot and table games jackpots and wins. We are glad you enjoyed our over-the-top guest friendly guest service...More

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Questions & AnswersAsk a question
Carol561
What other attractions are near the Casino that I could visit?
19 February 2017|
Answer Show all 6 answers
Response from mrsbeachbound | Reviewed this property |
Michigans southwest wine trail is about 1/2 hour west. Indianas Pokagen state park is about an hour south.
0
Votes
Jodie M
Do thy have bingo on Sundays
12 February 2017|
Answer Show all 5 answers
Response from Abbey W | Reviewed this property |
Have no Idea. I know they have a huge keno room
0
Votes
Dros0828
Best time of the day to win big???
1 November 2016|
Answer Show all 6 answers
Response from Carolyn L | Reviewed this property |
after 8pm
0
Votes