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Address: 11177 Michigan Ave E, Battle Creek, MI 49014-8904
Phone Number: +1 269-962-0000
Website

TripAdvisor Reviewer Highlights

Read all 569 reviews
Visitor rating
  • 177
    Excellent
  • 187
    Very good
  • 110
    Average
  • 39
    Poor
  • 56
    Terrible
Fun, Clean Venue

We went for a couple of hours to gamble a bit while in town. Nice facility, clean, but a small non smoking area. Huge smoking area and just wish the nonsmoking area was bigger... read more

4 of 5 bubblesReviewed 2 weeks ago
Arlene M
,
Saint John, Indiana, United States
via mobile
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569 Reviews from our TripAdvisor Community

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Showing 569: English reviews
Fruitport, Michigan
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 5 days ago NEW

My wife and I spent several hours at Firekeepers the day after Thanksgiving. While we enjoyed the casino, the best part of Firekeepers is the buffet. Best buffet ever. Large selection of food and all of it was very tasty.

Helpful?
Thank 109rjr
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We appreciate your five-star review and you! Isn't FireKeepers Casino Hotel's award-winning Mijem Buffet the best? You bet! As you wrote: "Best buffet ever!" All dishes are carefully hand made from scratch by our world-class Chefs and Cooks, all of whom take great pride in creating the restaurant-quality food for each area. The variety is unsurpassed. We're glad you enjoyed... More 

1 review
5 of 5 bubbles Reviewed 1 week ago

Dealers are fantastic. Excellent staff throughout whole casino. Make sure you get a players card. Black Friday giveaway of Heated Blanket was a nice bonus

Helpful?
Thank Rodney S
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Hi Rodney--we appreciate you and your five-star review! Thank you for noticing how well our dealers and staff in all areas of FireKeepers take care of guests. We're glad you enjoyed our latest promotional giveaway of a heated throw on Friday and we hope you visit us again soon. Thank you. More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Love the buffet. Gambling is fun but don't expect to win. The hotel is beautiful, clean and comfortable. Loved it. The casino is very smokey but we do go often. .good luck

Helpful?
Thank Nancy F
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Hi Nancy, Thank you for your five-star review. We're glad to learn you love Mijem Buffet and our hotel--both are quite popular with most guests. The state-of-the-art air replacement system does an outstanding job of circulating fresh air from the outside but it can get pushed to the max during high volumes nights. Thank you again for your patronage and... More 

Saint John, Indiana, United States
Level Contributor
89 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We went for a couple of hours to gamble a bit while in town. Nice facility, clean, but a small non smoking area. Huge smoking area and just wish the nonsmoking area was bigger. Nice to have complimentary soda and coffee machines to help yourself!

Helpful?
Thank Arlene M
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Hi Arlene--thank you for your four-star review! We're glad you enjoyed your complimentary drinks and visit and hope we see you again soon in our clean, comfortable casino. Thanks again for your review and visit. More 

Battle Creek, Michigan
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 weeks ago

the staff is awesome, food is great never had a bad meal or just a sandwish the night life inside the club is fun and safe.

Helpful?
Thank jimmyadvance
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Thank you for your five-star review! We appreciate notice of our outstandingly friendly staff, well-known for their great guest service as well as the amazing food served by our many restaurants. No one leaves hungry. One point: there is no nightclub any longer but our Event Center features world-class artists several times each month performing in concert. Thank you again More 

Defiance, Ohio
Level Contributor
78 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

stopped in on saturday night, sunday night and monday morning. it's a casino. lots to do. but you WILL loose your money. that's what they do. saturday night was very busy, hence very smokey. worst we have ever noticed. sunday night not as bad. monday even better. but we always enjoy it.

Helpful?
Thank kandvr
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Thank you for your four-star review. We appreciation your visit but would relate that we have hundreds of winners every day with both large and small jackpots and wins playing table games. We understand that as efficient as our air replacement system is, on busy weekend nights, when the number of guests in the casino is large with many smoking,... More 

Macomb, Michigan
Level Contributor
83 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We have been here in 2010 and then again November 2016. The casino is nice. It isn't as smoky as others and they offer free beverage stations with pop and water throughout the casino. I was extremely impressed this last visit. It was Veterans Day and they had a nice celebration for all the vets with kind words as sincere... More 

Helpful?
Thank poukala
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We appreciate your four-star review and mention of our special celebration for all veterans and current service men and women and their families each Veteran's Day. This day means so much and FireKeepers believes in greeting and thanking each and every one and feeding our vets at no charge all day in our Mijem Buffet. We're glad you had an... More 

Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We decided to visit since we heard how nice it is... We had a lot of fun. Didn't. Win anything but that isnt the reason we went. We just wanted to check it out. Its def. Worth going.

Helpful?
Thank Holly A
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Thank you for your four-star review, Holly. Guests often remark to us about the casino and hotel's cleanliness. We're glad you enjoyed yourself and had a lot fun and we hope you hit a big jackpot the next time you visit as so many others do each day. Thank you again. More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

The venue is basically a large banquet room with 95% floor seating (remaining seating is makeshift bleachers in the back of the room). Acoustics and sound quality were terrible and some of the poorest I have ever experienced. I still enjoyed the B52's fun performance but I won't attend a concert at this venue ever again.

Helpful?
Thank Beergirl8
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

We are happy to learn you enjoyed the B-52's performance last Thursday night but are sorry to learn you didn't enjoy our Event Center as much as most of our guests who attend concerts for the last four have. We hope you give the venue another chance in the future. Thank you for writing. More 

Lansing, Michigan
Level Contributor
248 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Made another trip to Firekeepers. I am a money transfer agent, I guess. I take my winnings from soaring eagle and end up losing it here. However we do enjoy ourselves. The casino is adding a brew pub. It looks like they have added new machines in some areas.r

Helpful?
Thank Conrad M
Firekeepers, Guest Relations Manager at Firekeeper's Casino, responded to this review

Hi Conrad--thank you for your five-star review. We're happy that you enjoy yourself playing here. There are many new machines throughout the casino for guests to enjoy. That brew pub you've mentioned is called "The Tap House" and is currently scheduled to open in December. It will be a magnificent addition. Thank you again and we hope to see you... More 

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