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Review Highlights
Nothing out of the ordinary

We went to Jordan's furniture for a twin mattress. The sleep technician was knowledgeable and got... read more

Reviewed 28 August 2015
Robin F
Boston, Massachusetts
Loooong wait for Holiday attractions

We came to Jordan's to visit the Enchanted Village and do the Polar express ride and the Lite show... read more

Reviewed 7 December 2014
Shrewsbury, Massachusetts
via mobile
Read all 98 reviews
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Traveller Overview
  • Excellent35%
  • Very good28%
  • Average7%
  • Poor9%
  • Terrible21%
Travellers talk about
“furniture store”(13 reviews)
“imax”(15 reviews)
“sleep”(7 reviews)
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1 Underprice Way, Natick, MA 01760-1586
+1 508-424-0088
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Reviews (98)
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21 - 30 of 95 reviews
Reviewed 14 December 2015 via mobile

They have stooped so low in customer service and quality...not as bad as Bob's stores but getting there. They prey on minorities with there $25 monthly payments until you exceed the 72 month period and then charge you 27.9% interest on your balance. So $1000...More

Date of experience: December 2015
Thank johnnydeo
Reviewed 6 December 2015 via mobile

We won't ever buy from Jordans again. While our furniture is still comfortable... It has operative glitches (still) and is made with flimsy materials... Which we didn't realize until putting in a repair order within a few weeks of having it delivered. Worse... When we...More

Date of experience: July 2015
2  Thank ladycody
Reviewed 25 September 2015

I sadly purchased a mattress at Jordan's and got one that was too soft. The quote "Expert" sold me a very uncomfortable Simmons Beautyrest. When I called the next day, they told me I had to sleep on it for 30 days. So I did...More

Date of experience: September 2015
2  Thank Helene N
Reviewed 3 September 2015

We've purchased several things form Jordan's and none have lasted more than 3 to 5 years. A very expensive leather couch with a recliner and sleeper has been terrible. The recliner is broken and the sleeper portion has no support at all. Two other couches...More

Date of experience: September 2015
1  Thank James and Tammi... R
Reviewed 28 August 2015

We went to Jordan's furniture for a twin mattress. The sleep technician was knowledgeable and got right to the point which was good as we didn't want this to become a major time drain. He was a bit clinical at times providing an answer but...More

Date of experience: August 2015
Thank Robin F
Reviewed 30 June 2015 via mobile

Jordans furniture Imax is hands down the best theater around. I watch every movie that shows in this imax for not every movie plays here so it's about once to 2 weeks for a new movie. Located in the back of the store it is...More

Date of experience: June 2015
1  Thank mark4d
Reviewed 22 June 2015

I purchased a sofa, chair, coffee table and end tables on May 13th. I paid in full. I was told it would be a four to seven week delivery timeframe. (had I known this before I paid for it, I wouldn't have bought it ~...More

Date of experience: May 2015
1  Thank keeta2015
Reviewed 20 December 2014

This place has anything you can imagine. We just purchased the perfect TV stand for our new TV. At Jordans we were able to choose from a bunch and get the one with the exact fit... and the look we wanted. At other places you...More

Date of experience: December 2014
Reviewed 7 December 2014 via mobile

We came to Jordan's to visit the Enchanted Village and do the Polar express ride and the Lite show. We came up from Shrewsbury, which is an hour ride. We got to the store 30 minutes after it opened and people were already circling for...More

Thank AMHarvie
Reviewed 17 November 2014

I purchased a very expensive mattress just a year ago and it sags almost two inches in the middle. Called Jordan's who said they no longer deal with the manufacturer (wonder why?) and they could do nothing. Called the manufacturer and got little satisfaction….said if...More

Date of experience: December 2013
4  Thank Paula D
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