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Review Highlights

Very nice store with nice furniture displays. Large selection of furniture with many brands... read more

Reviewed 13 April 2017
Lise L
via mobile
Go to a different store before spending any money!

I bought a sleeper sofa that broke after 9 days.I called Jordan's& they blamed the broken bed on me.

Reviewed 24 August 2018
phyllis b
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Traveller Overview
  • Excellent35%
  • Very good28%
  • Average7%
  • Poor9%
  • Terrible21%
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“furniture store”(13 reviews)
“imax”(15 reviews)
“sleep”(7 reviews)
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1 Underprice Way, Natick, MA 01760-1586
+1 508-424-0088
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Reviews (98)
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All reviews furniture store imax sleep choices lab shopping
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1 - 10 of 95 reviews
Reviewed 8 December 2018 via mobile

Rude company that just looks for things so they don’t have to pay. Will blame everything on you. Basically Jordan’s has cheap furniture that will not last and they sell an extended warranty that is useless. This place is not even in the same league...More

Date of experience: December 2018
Thank ronald m
Reviewed 24 August 2018

I bought a sleeper sofa that broke after 9 days.I called Jordan's& they blamed the broken bed on me.

Date of experience: March 2018
Thank phyllis b
Reviewed 8 August 2018

Got Screwed! Bought a convertible couch with an air filled mattress. Used it 5 times in the first year. Very comfy and then the remote crapped out leaving the bed stuck in it's inflated form with no emergency release. It was a manufacturer's defective switch...More

Date of experience: September 2017
1  Thank Ben E
Reviewed 8 July 2018

The short story. We bought an expensive mattress wouldn't do so again. We bought a couch. They were out to repair seam tears 3 times just the first year (the repair guy is great, and very honest, he is the only part I give them...More

Date of experience: August 2017
Thank GreatJoeDad
Reviewed 28 May 2018

Excellent place to select and purchase a bed. The specialist in the sleep lab recommended a number of beds based on their assessment and patiently had us try out (then re-try out) beds until we arrived at just the right one. Delivery was on time....More

Date of experience: May 2018
1  Thank Travelingfamily4444
Reviewed 25 May 2018 via mobile

We got some stuff from here. Pretty good place to get things. They have lots of choices something for everyone. Different budgets too as well.

Date of experience: May 2018
Thank Santiago1109
Reviewed 8 April 2018

I bought a sleeper couch at Jordan's Furniture store. I had the couch 9 days, opened it as a bed once. I could not close it. The third party contractor came to investigate. He was rude and implied it was my fault. The customer service...More

Date of experience: February 2018
3  Thank phyllis b
Reviewed 12 January 2018

Sorry I do not recommend them. The delivery persons made me feel unsafe and uncomfortable in my own home. They spoke in some other language while in my home, conversations the whole time. They stayed parked in their truck on my property for 30 minutes...More

Date of experience: January 2018
Thank foolsewing1
Reviewed 4 November 2017

This place is so large it can be overwhelming, but there is a good chance they will have what you want even if other stores don't, or that they'll have it for a better price than other stores. I purchased some unusual furniture online from...More

Date of experience: June 2017
1  Thank saltwater7
Reviewed 13 April 2017 via mobile

Very nice store with nice furniture displays. Large selection of furniture with many brands. However, it's so large I found it too overwhelming.

Date of experience: April 2017
Thank Lise L
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