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Address: 1 Underprice Way, Natick, MA 01760-1586
Phone Number: +1 508-424-0088
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TripAdvisor Reviewer Highlights

Read all 82 reviews
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  • 26
    Excellent
  • 25
    Very good
  • 6
    Average
  • 8
    Poor
  • 15
    Terrible
Home Run

We have 90% of our whole house furniture from there. Reasonable price and fast turnaround on availability and delivery.

4 of 5 bubblesReviewed 21 August 2016
mr_matin
,
Boston, Massachusetts
via mobile
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82 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Boston, Massachusetts
Level Contributor
75 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 21 August 2016 via mobile

We have 90% of our whole house furniture from there. Reasonable price and fast turnaround on availability and delivery.

Helpful?
Thank mr_matin
Boston, Massachusetts
1 review
4 of 5 bubbles Reviewed 14 June 2016

Salesman was polite, not pushy, helpful. Still waiting for delivery - I hate that you have to wait 6-9 weeks.

Helpful?
Thank Mgreen144
Hopedale, Massachusetts
Level Contributor
30 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 11 April 2016

I purchased my recliner 3 years ago from Jordan's furniture and also purchased a extra 5 year warranty. lately the leather is flaking off in 1/2 inch pieces and now looks like a chair that was 10+ years old. I called about this issue with Christie and was told by her that they will not cover it, but if it... More 

Helpful?
Thank Russell R
Natick, Massachusetts
Level Contributor
44 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 March 2016

I was stunned to see this place , go through the rooms of furnishing from lo budget to very upscale. The Imax is there too!

Helpful?
Thank beebalm2013
Mansfield, Massachusetts
2 reviews
1 of 5 bubbles Reviewed 7 March 2016

We were not satisfied with our set, had a tech out and tell just there is nothing wrong with it when clearly there is. This company has poor customer service and they will argue they are right and not stand by their product.

Helpful?
Thank Bella M
1 review
1 of 5 bubbles Reviewed 14 December 2015 via mobile

They have stooped so low in customer service and quality...not as bad as Bob's stores but getting there. They prey on minorities with there $25 monthly payments until you exceed the 72 month period and then charge you 27.9% interest on your balance. So $1000 purchase becomes $1600 when paid off...

Helpful?
Thank johnnydeo
Oregon
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 6 December 2015 via mobile

We won't ever buy from Jordans again. While our furniture is still comfortable... It has operative glitches (still) and is made with flimsy materials... Which we didn't realize until putting in a repair order within a few weeks of having it delivered. Worse... When we called... We were informed that the damage was somehow our fault. They are couches. We... More 

Helpful?
1 Thank ladycody
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 25 September 2015

I sadly purchased a mattress at Jordan's and got one that was too soft. The quote "Expert" sold me a very uncomfortable Simmons Beautyrest. When I called the next day, they told me I had to sleep on it for 30 days. So I did and it has been horrible for my back. Now I picked out another mattress made... More 

Helpful?
1 Thank Helene N
Level Contributor
13 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 3 September 2015

We've purchased several things form Jordan's and none have lasted more than 3 to 5 years. A very expensive leather couch with a recliner and sleeper has been terrible. The recliner is broken and the sleeper portion has no support at all. Two other couches and a set of bookcases are also failing.

Helpful?
1 Thank James and Tammi... R
Boston, Massachusetts
Level Contributor
34 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 28 August 2015

We went to Jordan's furniture for a twin mattress. The sleep technician was knowledgeable and got right to the point which was good as we didn't want this to become a major time drain. He was a bit clinical at times providing an answer but not providing much in the way of personality or making you feel special as a... More 

Helpful?
Thank retucket

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